Business Analyst

• Lead requirements gathering, analysis, and documentation for system enhancements and upgrades
• Define sub-domain scope and entity lists, including business definition, grain, and priority
• Map business processes to source systems and establish the system of record per entity
• Scan Databricks / Snowflake catalogues with data engineering leads and produce entity-to-source-to-dataset mappings with coverage verdicts
• Lead SME interviews to elicit use cases, capabilities, and attribute-level requirements
• Build Discovery readouts and secure client sign-off
• Own BRD/FRD documentation and canonical attribute registers with source arbitration and traceability from use case to attribute
• Act as functional authority for data engineers on business rules, grain, hierarchies, and code sets
• Review STTMs against signed requirements and assess change requests for scope impact
• Define UAT scope and business scenarios traced to requirements
• Run UAT with business SMEs, triage defects, drive issues to closure with evidence, and secure UAT sign-off
• Document residual open items and handover material

Business Systems Analyst – Healthcare

• Provide innovative solutions and solve problems to meet clients’ technical requirements
• Support business and senior business analysts
• Support onboarding of Equus Workforce Solutions through technical configuration, troubleshooting, application issue replication, and system upgrade testing
• Keep current on application enhancements
• Problem-solve issues to resolution and partner with the team for support
• Organize client technical information during meetings and document technical specifications
• Perform requirements analysis, configuration, testing, and issue resolution
• Assist with client webinars, conferences, demos, and presentations
• Write test plans and test cases for quality assurance and user acceptance
• Conduct QA testing and report results
• Gain hands-on exposure to Equus products and client projects
• Develop relationships with clients and internal teams
• Participate in quarterly live chat rotations
• Participate in team standups, meetings, and client working sessions
• Participate in internal initiatives
• Research the global mobility and software industries and apply knowledge to daily activities

Associate Business Analyst – Client Success

• Independently deliver complex Anatomic Pathology (AP) LIS implementation, enhancement, and optimization activities
• Support requirements analysis, workflow validation, testing coordination, defect remediation, cutover readiness, go-live support, and post-implementation stabilization
• Act as an advanced implementation resource for complex workflow and application issues during project and hypercare phases
• Coordinate across operational and technical teams to address implementation milestones and dependencies
• Provide informal coaching to Systems Analyst I and II team members
• Support LIS implementation, enhancement, upgrade, optimization, and deployment activities
• Analyze and document workflow needs across accessioning, grossing, histology, microtomy, IHC/special stains, cytology, molecular/AP ancillary workflows, pathology reporting, case tracking, and digital pathology coordination where applicable
• Coordinate with LIS Configuration & Build for configuration readiness, standards alignment, and controlled delivery of required build components
• Support testing, validation coordination, defect triage, issue tracking, cutover readiness, go-live execution, hypercare, and stabilization activities
• Coordinate with Integration, Infrastructure, Middleware, vendors, laboratory operations, billing, QA/compliance, and other stakeholders
• Investigate complex implementation or transition-to-support issues and track escalation and resolution
• Maintain implementation documentation, workflow notes, test evidence, action logs, risks, decisions, and knowledge transfer materials
• Follow change control, validation, compliance, privacy, and documentation standards

Senior Business Analyst

• Lead implementation and support of the Schedule to Produce workstream, focused on Manufacturing (Discrete), Quality, Actual Costing, and Demand & Supply Planning modules
• Collaborate across Taylor Business Units to drive streamlined, standardized, and simplified business processes
• Engage in all phases of the system development lifecycle: planning, analysis, design, testing, implementation, enhancement, and support
• Manage Oracle application configuration and analyze upstream and downstream impacts
• Troubleshoot ERP functional issues and communicate with business units
• Lead the Quarterly Release process, including functionality testing and sign-off
• Provision application user access
• Gather, analyze, prioritize, and categorize business requirements
• Document and model current-state and future-state business processes
• Organize and facilitate design workshops
• Translate requirements between business areas and IT
• Review technology capabilities and workflows for possible program and system changes
• Prepare time and cost estimates and assist with ROI analysis
• Act as liaison between business end users and IT development teams
• Create use cases, process flows, prototypes, test cases, and test scenarios
• Lead and participate in testing activities, write test scripts, and manage defect tracking and reporting
• Facilitate Oracle Quarterly Release testing and updates across Taylor Business Units
• Train and support Business SMEs through documentation of changes and enhancements
• Provide Level 3 Help Desk support and support integration and workflow error resolution
• Participate in Oracle Cloud projects, Taylor-wide implementations, and organizational design
• Provide organizational change management
• Assist project teams in defining scope, goals, approach, and deliverables

• Gather, document, and validate business requirements from stakeholders
• Conduct interviews, workshops, and meetings to understand business processes and challenges
• Translate business needs into clear functional requirements and user stories
• Create process maps, workflows, and business process documentation using industry best practices
• Assist senior Business Analysts with solution design and requirement refinement
• Analyze manufacturing, inventory, warehouse, and supply chain business processes to identify improvement opportunities
• Support initiatives focused on inventory accuracy, production efficiency, and operational excellence
• Assist with inventory reconciliation, cycle count analysis, and inventory reporting
• Support ERP enhancement projects and system implementations
• Collaborate with technical teams to clarify business requirements
• Assist in preparing functional specifications and business documentation
• Participate in solution reviews and design discussions
• Help identify opportunities to automate manual business processes
• Analyze operational data to identify trends and opportunities
• Build reports and dashboards using Excel and Power BI
• Monitor manufacturing and inventory KPIs
• Prepare recurring business reports for leadership
• Support data validation and quality improvement initiatives
• Prepare User Acceptance Testing (UAT) scenarios and test cases
• Execute functional testing for new system enhancements
• Document testing results and report issues
• Coordinate with developers to resolve defects
• Support software deployments and implementation activities
• Create business process documentation and user guides
• Maintain standard operating procedures (SOPs)
• Assist with training end users on new system features and business processes
• Ensure documentation remains accurate and up to date
• Assist Senior Business Analysts with planning and coordination activities
• Participate in project meetings and status updates
• Track action items and follow up with stakeholders
• Support continuous improvement and digital transformation initiatives

Junior Business Analyst – Manufacturing

• Review and analyze borrower-supplied reports, field exams, and loan documentation
• Review financial statements for varied and complex borrowers
• Perform collateral reconciliations
• Analyze and reconcile varied and complex transactions according to established policies and procedures
• Partner with internal and external business partners to route communications, documents, and action items
• Identify, resolve, and appropriately escalate exceptions
• Interact with customers and manage assigned accounts or portfolios
• Ensure materials and documentation are available to complete transactions
• Support training and onboarding of new employees and junior team members
• Respond to inquiries and ad hoc requests
• Complete research and provide workflow feedback
• Review transactions and related documents for completeness, accuracy, service-level, policy, and procedure compliance

Senior Collateral Analyst – Business Credit

• Lead external compromise events using payment intelligence leads and fraud solutions to identify and contain data breaches
• Provide strategic guidance to clients to disrupt complex fraud schemes and minimize fraud exposure
• Analyze compromise network topologies and synthesize forensic insights into recommendations
• Conduct fraud analysis to support compromise investigations and validate forensic findings
• Publish alerts and disseminate at-risk accounts to financial institutions using Visa’s Compromise Account Management System (CAMS)
• Encourage clients to accelerate remediation of breached entities through compromise detection capabilities
• Operationalize investigative procedures and improve forensic investigation and reporting processes
• Monitor and refine dashboards for existing fraud schemes
• Identify, monitor, and track emerging fraud schemes and payment ecosystem attacks
• Analyze transaction-level details and payment flows
• Perform analytical reviews to identify and validate fraud schemes
• Investigate and manage complex fraud scheme events
• Represent Visa through industry outreach, reactive support, fraud analytics, best practices, and informational resources
• Develop a risk-based framework for financial institutions to remediate security incidents and reduce payment system risk
• Manage a portfolio of premier clients and ensure adherence to Visa’s What to Do if Compromise (WTDIC) requirements
• Drive development of tools and capabilities for client communication and ecosystem value
• Participate in regulatory briefings and demonstrate understanding of legal, PCI DSS, regulatory, and privacy requirements
• Prepare reports, briefings, and written products for Executive Management
• Manage team reporting and develop performance metrics to track compromise trends
• Partner with Regional Risk Officers on market goals and Country Risk Scorecards
• Identify security vulnerability trends and develop mitigation strategies
• Collaborate with forensic firms on reporting mechanisms and cost-effective compromise solutions
• Reduce reliance on reported compromise events by using fraud analytics and payment intelligence to generate actionable leads
• Foster internal and external stakeholder relationships through client meetings, forums, industry partnerships, and speaking opportunities

Senior Risk Management Analyst

• Lead requirements elicitation and analysis for banking platform projects and transformation initiatives
• Facilitate stakeholder interviews, discovery sessions, requirements workshops, fit-gap assessments, process-design sessions, platform demonstrations, and solution-validation meetings
• Document current-state and future-state processes, functional and nonfunctional requirements, user stories, use cases, acceptance criteria, business rules, platform configurations, data flows, and system interactions
• Translate banking business and operational requirements into detailed functional specifications
• Evaluate requirements for clarity, completeness, feasibility, traceability, dependencies, and alignment with business objectives and platform capabilities
• Perform fit-gap analysis across business requirements, platform capabilities, configurable features, customization requirements, and integration dependencies
• Lead analysis for core banking modernization, digital banking transformation, platform replacement, product migration, and banking technology transformation programs
• Define and document requirements for platform migration and data conversion initiatives, including source-to-target mapping, business rules, reconciliation, validation controls, cutover planning, migration testing, and post-conversion verification
• Analyze and document system integration requirements across banking platforms, digital channels, payment hubs, lending systems, customer onboarding platforms, CRM systems, data warehouses, and reporting applications
• Evaluate platform capabilities, identify configuration versus customization requirements, and recommend scalable solutions
• Partner with platform vendors, product specialists, solution architects, engineering teams, and business stakeholders to evaluate and validate solutions
• Analyze APIs and interfaces, including REST services, JSON/XML payloads, validations, error handling, integration dependencies, and business-process impacts
• Perform data mapping, conversion analysis, data-lineage analysis, validation, reconciliation, migration support, and implementation-readiness activities
• Manage requirements traceability through discovery, design, development, testing, conversion, implementation, and post-production support
• Support backlog refinement, estimation, sprint planning, release readiness, defect triage, production validation, and continuous improvement
• Define business scenarios, acceptance criteria, test conditions, and expected outcomes; support SIT, UAT, regression, and end-to-end testing
• Mentor junior analysts, review deliverables, and contribute to reusable templates, accelerators, and business-analysis best practices

Senior Business Systems Analyst, Banking Platforms

• Assist in managing the lifecycle of incidents from detection to resolution
• Identify, triage, and escalate incidents based on severity and urgency
• Coordinate with technical teams, stakeholders, management, and vendors to ensure timely updates and resolution
• Maintain accurate incident records, logs, dashboards, operating procedures, process maps, knowledge articles, service catalog information, change records, post-incident reviews, vendor performance reports, and leadership reporting
• Follow established incident management frameworks, including ITIL, and organizational procedures
• Provide clear and concise updates on incident status, impact, and resolution progress
• Participate in post-incident reviews, contribute to lessons learned, and support process enhancements
• Assist in change management processes
• Perform root cause analysis and problem management
• Support reporting that is actionable, accurate, timely, and used to drive accountability and continuous improvement
• Coach, evaluate, develop, and inspire staff; set expectations and recognize achievements
• Identify problems, conduct analysis, seek solutions, and implement appropriate responses
• Make timely and appropriate decisions and organize complex issues toward resolution
• Connect with peers, employees, customers, medical providers, case managers, patient assessment coordinators, and wound care managers
• Maintain high customer service through courteous, compassionate, positive, prompt, and diplomatic communication
• Promote the mission and vision of PAM Health
• Respect dignity and confidentiality and follow applicable policies and procedures
• Work safely, report unsafe practices, follow universal precautions, and understand emergency responsibilities

Incident Management Analyst

• Contribute to ensuring Gainwell meets clients’ objectives
• Help coordinate a business analyst team’s duties and activities on IT projects
• Provide guidance and support to newer team members
• Bridge clients, project managers and technical staff to define, document and share business requirements and expected impact
• Work with clients to develop business specifications at the start of technical projects
• Analyze, plan, design, document or recommend improvements to business processes supporting clients’ technology goals
• Verify requirements have been met by approving and validating test results
• Use analytical or relational database software such as Excel or SQL to quantify anticipated work impact