Business Operations

• Conduct business process analyses, workflow mapping and gap assessments for assigned Government departments
• Facilitate stakeholder workshops and interviews to document current-state processes and develop future-state recommendations
• Prepare process documentation, desk guides and quality management system artifacts required by each task order
• Support ISO 9001:2015-aligned practices in process documentation and improvement recommendations
• Coordinate with the project director and other service leads on cross-functional process initiatives

Senior Business Process Consultant

• Coordinate day-to-day administrative and operational activities for the Technology and Facilities departments, including departmental calendars, leadership meetings, recurring operational reviews, travel, conferences, and departmental events.
• Assist with planning, organizing, and tracking departmental priorities, initiatives, projects, timelines, milestones, deliverables, assigned action items, and follow-up tasks.
• Prepare and maintain meeting agendas, presentations, reports, meeting summaries, operational dashboards, performance metrics, procedures, departmental documentation, and operational records.
• Support departmental communications, change management efforts, technology training sessions, workplace communications, and onboarding activities for new team members.
• Assist with departmental budget and expense tracking, invoice processing, purchase requests, vendor payments, cost allocation, bill reconciliation, and related financial records.
• Coordinate vendor meetings, contract renewals, service agreements, software licenses, maintenance contracts, facilities vendors, and bids for select services as directed by the SVP of IT.
• Coordinate workspace requests, facilities logistics, maintenance requests, office improvement projects, emergency preparedness activities, storage records, and related administrative support work.
• Assist with data governance initiatives, including coordination of data stewardship activities, documentation of data-related processes, tracking of governance action items, and support for data quality, retention, and compliance efforts.
• Assist with technology asset inventory, equipment tracking, hardware orders, software renewals, and technology procurement.
• Identify and recommend opportunities to improve departmental processes, organization, service delivery, and internal operations.
• Perform other similar and related duties as required.

Business Operations Manager – Facilities

• Help establish and scale the federal entity's operating model
• Develop policies, governance structures, and operational processes
• Partner with executive leadership on strategic planning and growth initiatives
• Drive operational excellence and organizational readiness for federal market expansion
• Lead compliance activities related to federal contracting and regulated business operations
• Oversee governance associated with FOCI mitigation, NISPOM requirements, security programs, and related federal regulations
• Ensure compliance with customer, contractual, and corporate requirements
• Manage internal audits, assessments, and compliance reviews
• Provide executive oversight of FSO and security programs
• Oversee facility clearances, personnel clearances, and access requirements
• Ensure employee compliance with security training and reporting obligations
• Partner with government security officials and external agencies
• Support classified program readiness and expansion
• Oversee federal contracts administration and contract lifecycle management
• Partner with legal counsel on contract negotiations, terms and conditions, compliance issues, and risk management
• Ensure proper execution of prime contracts, subcontracts, teaming agreements, NDAs, and related instruments
• Maintain contractual governance and risk mitigation practices
• Lead sales operations and business rhythm processes
• Establish forecasting, pipeline governance, CRM discipline, and reporting
• Support capture, proposal, pricing, and business development processes
• Develop metrics and dashboards that drive accountability and growth
• Align operational resources to support strategic pursuits and revenue objectives
• Develop and execute the federal GTM operating model
• Partner with sales leadership to identify growth opportunities and market priorities
• Establish partner, channel, and strategic alliance frameworks
• Support expansion into defense, intelligence, civilian, and adjacent federal markets
• Drive operational readiness for new offerings and markets
• Lead teams spanning compliance, security, contracts, sales operations, and business support functions
• Build scalable operational infrastructure supporting future growth
• Develop talent, succession plans, and organizational capability
• Foster a culture of accountability, compliance, and customer focus

Business Operations jobs in Maryland

Senior Business Process Consultant

Business Operations Manager – Facilities

VP, Federal Business Operations – GTM