Business Operations

• Support day-to-day forecasting and planning activities across the business
• Assist in preparing forecast models and planning scenarios
• Maintain planning assumptions and update forecasts as conditions change
• Track planning KPIs including bookings, shipments, production, inventory, and delivery performance
• Assist in developing operating plans balancing inventory availability, facility capacity, and delivery timelines
• Collaborate with product, finance, operations, and procurement teams
• Assist with Sales & Operations Planning (S&OP) projects and planning reviews
• Communicate planning updates and insights to internal stakeholders
• Support strategic planning initiatives through data analysis and reporting
• Assist with supply chain and procurement coordination across multiple supply chains
• Maintain accurate files, orders, databases, operational processes, and documentation
• Maintain and improve reporting tools for planning and operational decision-making
• Identify workflow automation and improved data process opportunities
• Explore AI and digital tools for forecasting and analysis
• Develop proficiency with internal planning and reporting systems
• Support operational initiatives and cross-departmental projects as needed

Business Operations Planner

• Plan and execute inventory-related supply chain strategy
• Execute the three C’s of supply chain: Communication, Coordination, and Collaboration
• Serve as the primary liaison between manufacturers, distributors, and franchisees
• Own manufacturer and distributor relationships and develop operational processes
• Create and maintain supply chain forecasts, communicate demand, and optimize inventory levels
• Resolve inventory issues, perform root cause analyses, and execute corrective action plans
• Manage and track material activities from inventory planning through store delivery
• Assist in designing new processes and routines to improve inventory operations and drive efficiencies
• Assist with cost-saving initiatives by evaluating prices and optimizing the supply network

Business Operations Coordinator

• Organize and coordinate team events and related logistics
• Coordinate responses to internal and external requests for information
• Gather input from team members, track deadlines, consolidate responses, and ensure timely completion
• Collect, organize, validate, and compile data from multiple sources
• Support reporting, business reviews, operational tracking, and leadership decision-making
• Prepare presentations, meeting materials, summaries, and other documents
• Format content, incorporate data and team input, proofread, and ensure materials are accurate and professionally presented
• Perform general administrative tasks including processing invoices, completing security access requests, maintaining files, tracking assignments, and supporting routine operational needs
• Work independently and collaboratively across the organization to track priorities, gather input, meet deadlines, and provide accurate, timely, and professional day-to-day operational support