Case Coordinator

• Answer inbound phone calls and respond to emails in a professional and timely manner
• Assist with case manager intake processes
• Review, organize, and maintain client documentation
• Support early onboarding activities for new cases
• Manage intake overflow and ensure all inquiries are addressed promptly
• Ensure all records and information are complete and accurately entered into company systems
• Coordinate with internal teams to support case progression and client service needs
• Manage communications and support the intake process to create a positive first impression for prospective clients

Case Intake Coordinator IV

• Manage intake overflow and ensure all inquiries are addressed promptly
• Assist with case manager intake processes
• Ensure all records and information are complete and accurately entered into company systems
• Coordinate with internal teams to support case progression and client service needs
• Support early onboarding activities for new cases
• Answer inbound phone calls and respond to emails in a professional and timely manner
• Review, organize, and maintain client documentation

Case Intake Coordinator III

• Answer inbound phone calls and respond to emails professionally and promptly
• Manage intake overflow and ensure inquiries are addressed promptly
• Enter complete and accurate records and information into company systems
• Support early onboarding activities for new cases
• Assist with case manager intake processes
• Review, organize, and maintain client documentation
• Coordinate with internal teams to support case progression and client service needs

Case Intake Coordinator II

• Support early onboarding activities for new cases
• Coordinate with internal teams to support case progression and client service needs
• Ensure all records and information are complete and accurately entered into company systems
• Review, organize, and maintain client documentation
• Assist with case manager intake processes
• Manage intake overflow and ensure all inquiries are addressed promptly
• Answer inbound phone calls and respond to emails professionally and promptly
• Coordinate information, support onboarding activities, and maintain accurate documentation to create a seamless client experience