Chief of Staff

• Partner with the CEO to set and hold quarterly Rocks
• Keep the Vision/Traction Organizer current with the CEO
• Act as the CEO’s thought partner and counterweight when needed
• Clarify trade-offs, resolve cross-functional tension and align the leadership team
• Prepare the CEO for partner meetings, negotiations and decisions
• Lead the operating side of customer and partner relationships
• Track and fulfill customer and partner commitments
• Convert customer and partner feedback into company priorities and roadmap input
• Translate priorities into owners, milestones and outcomes across technology, product and customer experience
• Connect technology, product and leadership teams
• Ensure high-priority work is delivered on time and to customer standards
• Lead the EOS rollout as Integrator alongside the CEO as Visionary
• Run the weekly Level 10 leadership meeting and own the company Scorecard
• Build a scalable operating model
• Establish self-improving AI loops across functions
• Integrate AI agents into Scorecards, Rock tracking and meeting preparation
• Build a repeatable revenue channel from CRM and platform partnerships
• Drive customer onboarding, proven value and reference-customer outcomes
• Maintain a unified product roadmap and predictable delivery cadence
• Apply operating discipline to expansion across Canada and into the US

Explore Chief of Staff to the CEO – Integrator at NexScale. Review requirements and application details.

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