Chief of Staff

• Work directly with the principal to identify priorities, clarify direction, and determine what needs to happen next
• Serve as a sounding board for ideas, new initiatives, and problem-solving sessions
• Translate ambiguous challenges into clear next steps and actionable plans
• Communicate proactively via WhatsApp, email, and Zoom, including async updates when the principal is traveling
• Build workflows, systems, and processes from scratch, documenting them as they're developed
• Identify operational gaps and propose improvements proactively
• Take on short-term projects and drive them to completion, turning ideas into concrete documents, plans, or systems
• Manage multiple initiatives simultaneously without losing track of details
• Handle personal and family-related tasks delegated by the principal with discretion and complete confidentiality

Executive Assistant – Chief of Staff

• Turn Mina's ideas, voice notes and meeting decisions into clear projects with owners and deadlines, then follow up until they're done
• Keep a rolling, prioritized to-do list for Mina with context, recommended solutions and clear decision requirements
• Filter team communications and bring Mina only what requires his attention
• Prepare for and follow up on leadership meetings, including agendas, notes, action items and accountability
• Lead special projects from start to finish, including launches, events, new ventures, and vendor or tool rollouts
• Support deals and partnerships through HubSpot and PandaDoc/DocuSign
• Attend meetings and make decisions on Mina's behalf over time
• Run a complex calendar across companies and time zones
• Triage inboxes and messages, draft replies in Mina's voice, and handle sensitive communications discreetly
• Handle expenses, invoices, vendor payments, and reconciliation across entities
• Plan and book premium international travel end to end, including loyalty points, lounges, concierge services, itineraries and backup plans
• Organize multi-week trips, retreats and events
• Coordinate household operations, vendors, maintenance, wellness appointments, dining and social plans
• Work with Mina's partner to manage personal priorities
• Build and maintain SOPs, trackers and recurring processes in ClickUp, Notion, Slack and Google Workspace
• Use Claude, ChatGPT and in-house AI agents daily; automate or document repeatable tasks
• Own calendar, inbox triage, travel and rolling to-do list within 30 days
• Run weekly priorities reviews and document core SOPs within 60 days
• Take ownership of whole projects and achieve 10+ hours per week saved for Mina within 90 days

• Prepare the SVP for key engagements through concise briefings, recommendations, positioning, and follow-up
• Shape board-level, C-suite, and executive materials into clear, decision-ready narratives
• Partner with Finance and the SVP on budgets, forecasts, variance analysis, and business cases
• Lead strategic capacity planning across regions, linking demand, service commitments, workforce supply, automation benefits, cross-skilling, and financial constraints
• Govern workforce actions and change readiness, including redeployment, cross-skilling, site disruption planning, and approved workforce changes
• Partner with HR, Finance, and regional leaders on workforce planning, organization design, capabilities, succession, and talent actions
• Establish governance with RELX shared services leadership in the Philippines and the SVP
• Design and run the SVP’s leadership operating rhythm, including agendas, decision framing, pre-reads, action tracking, and follow-through
• Maintain decision logs, escalation discipline, and cross-functional dependency management
• Establish consistent business reviews with business units and Managing Directors using common metrics and trusted data
• Protect SVP focus on highest-value priorities and move strategic programs from design to execution
• Build relationships across Product, Technology, Sales, Marketing, Finance, HR, Legal, and business units
• Represent GCO in enterprise transformation forums
• Maintain a forward-looking view of REPH workforce delivery capacity, including joiners, leavers, internal movement, demand outlook, and site-level risks
• Coordinate scaled workforce actions with REPH, HR, Finance, and regional leaders
• Translate approved technology and automation benefits into workforce and capacity plans aligned to GCO priorities

Head of Global Customer Operations Strategy – Chief of Staff

• Serve as strategic and operational partner to the SVP, Global Customer Operations, as Chief of Staff
• Translate GCO’s long-term ambition into priorities, integrated plans, and disciplined execution across regions and business units
• Lead enterprise planning, executive operating cadence, strategic programs, investment and capacity planning, executive communications, and AI and automation integration
• Prepare the SVP for key engagements through briefings, recommendations, positioning, and follow-up
• Shape board-level, C-suite, and executive materials and decision-ready narratives
• Partner with Finance and the SVP on budgets, forecasts, variance analysis, and business cases
• Lead strategic capacity planning across regions, workforce supply, automation benefits, cross-skilling, and financial constraints
• Govern workforce actions and change readiness, including redeployment, cross-skilling, site disruption planning, and approved workforce changes
• Partner with HR, Finance, and regional leaders on workforce planning, organization design, capabilities, succession, and talent actions
• Establish governance with RELX shared services leadership in the Philippines and the SVP
• Design and run the SVP’s leadership operating rhythm, including agendas, decision framing, pre-reads, action tracking, and follow-through
• Maintain decision logs, escalation discipline, and cross-functional dependency management
• Establish consistent business reviews with business units and Managing Directors using common metrics and trusted data
• Protect SVP focus on highest-value priorities and move strategic programs from design to execution
• Build relationships across Product, Technology, Sales, Marketing, Finance, HR, Legal, and business units
• Represent GCO in enterprise transformation forums
• Maintain forward-looking views of REPH workforce delivery capacity and coordinate workforce and capacity actions with REPH, HR, Finance, and regional leaders
• Translate approved technology and automation benefits into workforce and capacity plans aligned to GCO priorities

• Own accountability and urgency across TikTok Shop, Amazon, Operations, Retention, and Finance
• Track KPIs, deadlines, and commitments; follow up, unblock work, enforce urgency, and ensure ownership
• Build the process map of the entire business, including role definitions, responsibilities, SOPs, documentation, trackers, reporting structure, and promotion/bonus/termination criteria
• Triage matters flowing to the CEO by handling, routing, automating, or eliminating them
• Own high-leverage projects end to end, including growth initiatives, channel tests, vendor negotiations, and systems builds
• Scope projects, run them, hire or coordinate needed resources, and report meaningful progress weekly
• Convert conversations from calls, meetings, Slack, and WhatsApp into assigned, tracked actions
• Own the CEO's calendar, inbox, scheduling, prioritization, meeting preparation, and follow-up
• Give direct feedback, flag underperformance early, and help managers hold their teams accountable
• Report directly to the CEO and operate initially through influence rather than formal authority

Chief of Staff jobs in Mexico

Executive Assistant – Chief of Staff

Chief of Staff

Head of Global Customer Operations Strategy – Chief of Staff

Head of Global Customer Operations Strategy – Chief of Staff

Chief of Staff – D2C Supplement Brand