Claims Specialist

• Investigates claims by determining applicable policy coverage, evaluating, negotiating and settling assigned claims
• Initiates contact with insureds, claimants and relevant parties to gather information
• Obtains recorded statements when necessary
• Explains the overall claims process
• Completes physical and/or virtual inspections of damaged property
• Evaluates damages
• Prepares written estimates according to policy provisions and liability
• Uses innovative technologies, including drones for property inspections
• Uses virtual claim handling software to guide clients through the claim process
• Performs full-time field work within the Montgomery, Alabama and surrounding areas territory

Senior Property Field Claims Adjuster

• Analyze and process complex bodily injury auto and commercial transportation claims
• Review coverage and complete investigations
• Determine liability and evaluate the scope of damages
• Process complex auto commercial and personal line claims, including bodily injury
• Ensure claim files are properly documented and coded correctly
• Manage the litigation process on litigated claims
• Coordinate vendor management, including independent adjusters assisting claim investigations
• Report large claims to excess carriers
• Develop and maintain action plans to meet state-required contact deadlines and drive prompt resolution
• Identify and pursue subrogation and risk transfer opportunities
• Secure and dispose of salvage
• Communicate claim actions and processing with insureds, clients, and agents or brokers
• Support the organization's quality programs
• Perform other assigned duties

Claims Examiner – Bodily Injury

• Analyze workers compensation claims on behalf of valued clients to determine benefits due
• Ensure ongoing adjudication of claims within service expectations, industry best practices, and specific client service requirements
• Analyze and process claims through action plans to timely resolution
• Investigate and gather information to determine claim exposure
• Negotiate claim settlements within designated authority
• Communicate claim activity and processing with claimants and clients
• Report claims to excess carriers
• Respond professionally and timely to requests for directions

Claims Examiner – Workers Compensation

• Investigate assigned casualty claims by collecting statements, physical evidence, and legal documentation
• Analyze and interpret policy coverage and determine liability and damages
• Negotiate claims settlements according to company procedures and authority limits
• Communicate claim status to relevant stakeholders, including insureds and agents
• Maintain accurate documentation in company systems and comply with regulatory and internal standards
• Participate in training and education programs to enhance claim-handling skills
• Travel as needed for onsite investigations or meetings
• Attend work punctually according to an assigned schedule at a Company-approved work location

Casualty Claims Representative

• Investigate, evaluate, negotiate, and resolve auto claims from initial report through closure
• Handle a broad range of claims, including complex bodily injury and litigated files
• Analyze liability, damages, medical documentation, and coverage exposures
• Maintain accurate claim documentation and timely file management
• Communicate effectively with customers, attorneys, vendors, and business partners
• Ensure compliance with applicable state regulations and company guidelines
• Serve as a mentor and resource to less experienced adjusters
• Deliver outstanding service while achieving quality and productivity goals

Claims Specialist jobs in Alabama

Senior Property Field Claims Adjuster

Claims Examiner – Bodily Injury

Claims Examiner – Workers Compensation

Casualty Claims Representative

Senior Claims Adjuster