Client Partner

• Lead intake, qualification, and distribution of new requisitions with the Category Leader
• Manage requisition statuses and priorities and ensure client alignment
• Submit candidates to clients and coordinate candidate review and feedback
• Oversee interview coordination with clients
• Conduct interview preparation sessions and debriefs with candidates
• Manage the offer process with the Recruiter and/or Category Leader
• Track and report on pipeline health, submittal activity, and time-to-fill metrics
• Oversee consultant onboarding, assignments, extensions, and offboarding
• Conduct consultant check-ins with Hiring Managers/Program
• Collaborate with Client Partners on consultant performance and issue resolution as needed
• Ensure compliance with program requirements, including candidate fraud prevention, documentation standards, and onboarding requirements
• Track and report on program KPIs
• Establish and expand influential relationships with the program and/or client
• Collaborate with Client Partners to share account insights and identify opportunities for growth

Client Manager

• Own the long-term product roadmap as part of a larger business strategy
• Develop product strategy through analysis of personas, use cases, customer benefits, and solution value propositions
• Ensure business strategies are executed through product roadmaps
• Lead collaboration to manage and prioritize product roadmaps and releases across multiple products
• Resolve conflicts constructively
• Ensure product teams understand required business outcomes and connect them to broader business goals
• Identify and track key performance metrics and ensure KPIs deliver business value
• Ensure roadmap outcomes fit capacity constraints and are prioritized to maximize customer value
• Engage regularly with customers and users to uncover needs and translate them into tested and refined product hypotheses
• Collaborate across product teams to develop and roll out operational plans
• Research industry best practices and trends
• Apply advanced knowledge of the business, products, processes, and Product Management
• Mentor and guide Product Owners
• Model Thrivent’s leadership competencies: courage, collaboration, and commitment
• Support continuous improvement, employee engagement, client commitment, and Thrivent’s purpose, promise, values, trust, and reputation
• Supervise large, complex cross-functional product teams without direct personnel supervisory responsibility

Product Manager – Client Product

• Deliver a high-quality, personalized customer experience through prompt responses, efficient issue resolution, and seamless in-branch and digital service
• Perform accurate banking transactions, including teller functions, while complying with bank policies and regulatory requirements
• Open and service consumer and business accounts
• Manage account maintenance requests, problem resolution, and fraud-related inquiries
• Engage customers in needs-based conversations and recommend appropriate products and services
• Support relationship deepening through consultative cross-selling
• Provide information about bank products, services, and digital banking tools
• Maintain organization and operational discipline for daily branch activities
• Collaborate with team members to ensure consistent service delivery
• Assist with branch initiatives, customer outreach, and community involvement
• Process and close consumer loan requests, including installment loans and home equity lines of credit

Client Partner jobs in Minnesota

Client Manager

Product Manager – Client Product

Client Engagement Partner