Client Partner

• Build and strengthen client relationships and identify partnership expansion opportunities
• Lead medium- to large-scale healthcare projects, typically ranging from $500,000 to $750,000 in fees
• Manage the full project lifecycle from proposal and scope development through delivery and closeout
• Oversee project execution, profitability, resource allocation, cost control, quality, schedule, budget, cash flow, and risk
• Lead project costing and bid/proposal preparation
• Ensure deliverables meet HEAPY standards, client expectations, and regulatory requirements
• Coordinate multidisciplinary teams across design engineering, commissioning, energy optimization, sustainability, ICT, and specialized services
• Establish communication networks among clients, HEAPY, architects, and construction managers
• Collaborate with practice and project leaders to form project teams and assign responsibilities
• Conduct project progress reviews and resolve delays, cost overruns, resource, equipment, materials, and quality issues
• Maintain client communication, obtain approvals, and participate in client feedback processes
• Identify client service needs, develop proposals, pursue sales, and cross-sell opportunities
• Report client management activities and opportunities in the CRM system
• Develop strategic accounts and execute capture strategies from early positioning through proposal and award
• Propose solutions for project risks and scope or fee management issues
• Represent HEAPY culture and maintain colleague morale

Client Manager

• Serve as the strategic owner of assigned print portfolios within Large Law accounts
• Develop long-term account strategies that protect recurring revenue while positioning customers for adoption of online and AI-enabled legal research solutions
• Build trusted relationships with law librarians, knowledge management leaders, procurement teams, legal operations professionals, and firm leadership
• Create and execute multi-year migration strategies transitioning customers from print publications to digital research platforms
• Partner with customers to manage change, mitigate business risk, and ensure continuity during digital transformation initiatives
• Help customers understand how LexisNexis content can be leveraged within an AI-enabled legal research ecosystem
• Participate in joint account planning and coordinated customer engagement strategies with cross-functional partners
• Collaborate across functions to ensure a seamless customer experience from initial engagement through ongoing success

Law Print Client Manager

• Serve as the strategic owner of assigned print portfolios within Large Law accounts
• Develop long-term account strategies that protect recurring revenue while positioning customers for adoption of online and AI-enabled legal research solutions
• Build trusted relationships with law librarians, knowledge management leaders, procurement teams, legal operations professionals, and firm leadership
• Create and execute multi-year migration strategies transitioning customers from print publications to digital research platforms
• Partner with customers to manage change, mitigate business risk, and ensure continuity throughout digital transformation initiatives
• Help customers understand how LexisNexis content can be leveraged within an AI-enabled legal research ecosystem
• Participate in joint account planning and coordinated customer engagement strategies with cross-functional partners
• Collaborate across functions to ensure a seamless customer experience from initial engagement through ongoing success

Client Partner jobs in Ohio

Client Manager

Law Print Client Manager

Large Law Client Manager