Clinician

• Provide or supervise comprehensive prosthetic and orthotic care
• Assess patients, formulate treatment plans, implement plans, follow up with patients, and participate in practice management
• Evaluate patients and custom design, fabricate, and fit prostheses and/or orthoses
• Collaborate with physicians to evaluate patient needs and recommend treatment options
• Examine and evaluate patient needs related to disease and functional loss
• Formulate designs for prosthetic and/or orthotic devices
• Select materials, take cast measurements, perform model modifications and layouts
• Perform static and dynamic alignments
• Evaluate and adjust devices for fit, function, medical efficacy, and quality
• Instruct patients in the use of prosthetic and/or orthotic devices
• Identify and reconcile device issues to ensure patient satisfaction
• Provide follow-up with patients and physicians
• Provide in-service training to physicians and allied health professionals
• Manage materials, quality, performance, costs, and operational/financial performance
• Meet with physicians, case managers, and referral sources to review services and develop business relationships
• Implement strategies to meet and exceed revenue targets with management
• Provide detailed clinical notes for patient records
• Mentor residents or newly certified clinicians as needed
• Assist other clinical staff
• Provide information to administrative staff for reimbursement activities
• Comply with safety, Medicare, governmental, bloodborne, and OSHA requirements
• Perform other duties or special projects as assigned
• Perform on-call or hospital calls, or float between Hanger Clinic locations as needed

Prosthetist and Orthotist Clinician, CPO, CO, CP, Board Eligible

• Provide risk assessment oversight, clinical decision making, and support to 911 Crisis Diversion Specialists through consultation and coaching during live calls
• Develop crisis intervention plans and coordinate referrals to essential community resources
• Monitor service delivery via phone and, in the future, chat/text
• Ensure callers receive emotional support and referrals to the appropriate level of care
• Directly oversee 911 Crisis Diversion Specialists and provide general oversight and direction to other staff during scheduled shifts
• Support staff in assessing risk of harm and mental illness and implementing clinical interventions and community resources
• Ensure screening and linkage to Next Day Appointments, Children's Crisis Outreach and Response System, Mobile Crisis Teams, Geriatric Regional Assessment Team, Designated Crisis Responders, and other outreach services
• Provide ongoing and immediate feedback to Diversion Specialist and Information and Referral Specialist staff
• Ensure policies and procedures are followed by staff answering the line
• Identify callers known to the agency who may have case plans on file
• Ensure accurate and complete documentation in the assigned electronic health record
• Ensure fidelity to 988 Suicide and Crisis Lifeline risk assessment requirements and AIRS information and referral standards
• Maintain compassionate, respectful, professional, and recovery-oriented services
• Support training and job shadowing for new staff
• Maintain professional literature and behavioral health knowledge; complete at least 12 hours of approved training per FTE
• Attend assigned staff meetings and perform other duties as assigned

911 Call Diversion Clinician

• Review clinical information and assess medical necessity under relevant guidelines and/or medical policies
• Ensure appropriate and consistent administration of plan benefits
• Handle complex cases requiring evaluation of multiple variables against guidelines
• Serve as a resource to lower-level clinicians and staff
• Collaborate with leadership on process improvement initiatives for utilization reviews and medical management
• Assess and apply medical policies and clinical guidelines within scope of licensure
• Conduct and potentially approve pre-certification, concurrent, retrospective, out-of-network, and appropriateness-of-treatment-setting reviews
• Process medical necessity denial determinations made by a Medical Director
• Develop and foster relationships with physicians, healthcare providers, and internal and external customers
• Refer complex or unclear reviews to higher-level nurses and/or Medical Directors
• Collaborate with leadership to enhance training and orientation materials
• Assist with process improvement initiatives
• Help train lower-level clinician staff
• Does not issue medical necessity non-certifications

Senior Medical Management Clinician

• Perform comprehensive prospective, concurrent, and retrospective utilization management reviews
• Ensure adherence to medical necessity and policy standards
• Apply clinical expertise and evidence-based criteria to make determinations
• Consult physician advisors as necessary
• Collaborate with interdisciplinary teams, case management, and other departments to facilitate transitions of care and resolve issues
• Respond promptly and accurately to internal and external inquiries
• Provide exceptional customer service
• Identify improvement opportunities and participate in quality improvement initiatives
• Maintain accurate and consistent documentation
• Prioritize assignments to meet performance standards and corporate objectives
• Protect confidential information
• Communicate professionally with members, providers, and regulatory organizations

Behavioral Health Utilization Management Clinician

• Provide outpatient individual MI/PSB treatment according to client treatment plans
• Develop clinical formulations and individualized treatment plans
• Lead group therapy for individuals with MI/PSB needs at MMHC
• Participate as an active member of the MI/PSB team and attend weekly team meetings
• Assist with MI/PSB-specific consultations, record reviews, evaluations, and comprehensive assessments
• Identify treatment and risk-management needs for individuals in the Metro Boston area
• Provide MI/PSB-specific care coordination, outreach, and engagement
• Collaborate with collateral service providers through treatment planning, review, and informational meetings
• Contribute clinical perspectives to team meetings and provide emergency and planned client coverage
• Provide clinical supervision to staff and trainees
• Provide MI/PSB consultation and clinical support to HOT, ACCS programs, and case management services
• Collaborate with multidisciplinary teams to develop, implement, review, and update treatment plans
• Respond to emergencies in accordance with MMHC policies and procedures
• Develop and deliver MI/PSB-specific in-service training for MMHC staff, DMH staff, and ACCS providers
• Report critical incidents and fulfill mandated-reporting responsibilities
• Provide clinical support to supervisors and attend clinical meetings and presentations
• Maintain accurate, timely, and complete clinical documentation
• Complete assigned responsibilities within deadlines and report barriers to supervisors
• Uphold ethical and professional standards
• Report safety and security concerns
• Participate in teaching and related educational activities; psychology applicants may train psychiatric residents
• Attend required and recommended in-service training and develop MI/PSB clinical expertise
• Provide coverage for other MI/PSB staff
• Perform other assigned duties

Mental Illness/Problematic Sexual Behavior Licensed Clinician

• Provide or supervise comprehensive prosthetic and orthotic care
• Assess patients and formulate, implement and follow up on treatment plans
• Collaborate with physicians to evaluate patient needs and recommend treatment options
• Examine and evaluate patient needs related to disease and functional loss
• Design prosthetic and orthotic devices
• Select materials, make cast measurements, model modifications and layouts
• Perform fitting, including static and dynamic alignments
• Evaluate and adjust devices for fit, function, medical efficacy and quality
• Instruct patients in use of prosthetic and orthotic devices
• Identify and reconcile device issues to ensure patient satisfaction
• Provide follow-up with patients and physicians
• Provide in-service training to physicians and allied health professionals
• Manage materials, quality and performance processes while balancing costs and operational/financial performance
• Meet physicians, case managers and referral sources to review services and develop business relationships
• Plan and implement strategies to meet or exceed revenue targets with management
• Provide detailed clinical notes to patient records
• Mentor residents or newly certified clinicians as needed
• Assist other clinical staff
• Provide information to administrative staff for reimbursement activities
• Follow safety, Medicare, governmental, bloodborne and OSHA requirements
• Perform other duties or special projects as assigned
• May perform on-call or hospital calls and float between Hanger Clinic locations

Prosthetist and/or Orthotist Clinician, CPO, CO, Board Eligible

• Complete In-home Evaluations, Focused Visits, and Video Visits
• Exemplify Signify Health operational, clinical, and member experience KPIs
• Complete up to 80% of the week in visits and reserve one assigned day per week for coaching and mentorship
• Provide 40 hours of weekly availability, 128+ capacity units per month, and 88+ completed visits per month
• Provide dedicated guidance to new hire clinicians during their first 90 days
• Facilitate virtual and in-person shadowing opportunities
• Provide best-practice guidance on clinical workflows and diagnostic and preventive services
• Offer group support to active clinicians through webinars and office hours
• Provide real-time support to in-field clinicians
• Serve as the first line of response for clinical inquiries and escalate issues to Clinical Leaders when needed
• Test new diagnostic and preventive services and clinical workflow changes and provide feedback
• Meet regularly with Clinical Leaders for support and training
• Participate in manager, team, clinical, and special-event meetings as needed
• Provide rotating evening and weekend mentoring and coaching support
• Maintain required supplies and diagnostic equipment
• Report to the Operations Manager with a dotted line to the Clinical Success team

Clinician Field Mentor

• Collaborate with physicians to evaluate and analyze patients’ prosthetic and/or orthotic needs and recommend treatment options
• Examine and evaluate patient needs related to disease and functional loss
• Formulate designs for prosthetic and/or orthotic devices
• Select materials, take cast measurements, perform model modifications and layouts
• Perform fitting, including static and dynamic alignments
• Evaluate devices on patients and adjust fit, function, medical efficacy and quality
• Instruct patients in use of prosthetic and/or orthotic devices
• Identify and reconcile device issues to ensure patient satisfaction
• Provide follow-up with patients and physicians
• Provide in-service training to physicians and allied health professionals
• Manage materials and quality/performance processes while balancing costs and operational/financial performance
• Meet with physicians, case managers and referral sources to review services, develop relationships and secure referrals
• Implement strategies to meet and exceed revenue targets with management
• Provide detailed clinical notes to patient records
• Mentor residents or newly certified clinicians as needed
• Assist other clinical staff
• Provide information to administrative staff for reimbursement activities
• Follow safety, Medicare, governmental, bloodborne pathogen and OSHA requirements
• Perform other assigned duties or special projects
• May perform on-call or hospital calls, or float between Hanger Clinic locations

• Evaluate patients’ needs related to disease and functional loss
• Collaborate with physicians to evaluate prosthetic and/or orthotic needs and recommend treatment options
• Formulate designs for prosthetic and/or orthotic devices
• Select materials, take cast measurements, modify models, and prepare layouts
• Fit devices, including static and dynamic alignments
• Evaluate, adjust, and optimize device fit, function, medical efficacy, and quality
• Instruct patients in the use of prosthetic and/or orthotic devices
• Identify and resolve device issues to ensure patient satisfaction
• Follow up with patients and physicians
• Provide in-service training to physicians and allied health professionals
• Manage materials, quality, performance, costs, and operational/financial outcomes
• Meet with physicians, case managers, and referral sources to review services and develop referral relationships
• Implement strategies to meet and exceed revenue targets
• Provide detailed clinical notes for patient records
• Mentor residents or newly certified clinicians when needed
• Assist other clinical staff
• Support administrative reimbursement activities
• Comply with safety, Medicare, governmental, bloodborne, and OSHA requirements
• Perform other duties and special projects as assigned
• Potentially provide on-call or hospital-call coverage and float between Hanger Clinic locations
• If not certified, provide care under the direction of a certified clinician

Prosthetist and Orthotist Clinician, CPO, CO, Board Eligible

• Provide or supervise comprehensive prosthetic and orthotic care
• Assess patients, formulate treatment plans, implement plans, and follow up with patients
• Evaluate patients and collaborate with physicians regarding prosthetic and orthotic needs
• Recommend treatment options to physicians
• Examine and evaluate patient needs related to disease and functional loss
• Design prosthetic and orthotic devices
• Select materials, take cast measurements, perform model modifications and layouts
• Fit devices, including static and dynamic alignments
• Evaluate and adjust devices for fit, function, medical efficacy and quality
• Instruct patients in use of prosthetic and orthotic devices
• Identify and reconcile issues to ensure patient satisfaction
• Provide follow-up with patients and physicians
• Provide in-service training to physicians and allied health professionals
• Manage materials, quality and performance processes while balancing costs and operational/financial performance
• Meet with physicians, case managers and referral sources to review services and develop business relationships
• Plan and implement strategies to meet and exceed revenue targets
• Provide detailed clinical notes to patient records
• Mentor residents or newly certified clinicians as needed
• Assist other clinical staff
• Provide information to administrative staff for reimbursement activities
• Comply with safety, Medicare, governmental, bloodborne and OSHA requirements
• Perform other assigned duties or special projects
• May perform on-call or hospital calls and float between Hanger Clinic locations