Conversion Rate Optimizer

• Perform routine inspections, maintenance, and repairs on HVAC, electrical, plumbing, and lighting systems throughout the venue
• Ensure facility spaces, equipment, and utilities are fully functional and event-ready
• Respond to work orders and maintenance requests in a timely manner
• Troubleshoot issues and document all repairs
• Assist with setup, breakdown, and operational needs for concerts, games, and special events
• Move equipment and make facility adjustments
• Monitor building safety and report hazards
• Ensure compliance with facility standards, codes, and preventive maintenance schedules
• Maintain Mesa Convention Center as safe, functional, and event-ready

Operations Manager – Conversion

• Support and oversee day-to-day facility operations, event services, and event conversions throughout Mesa Convention Center and Amphitheater
• Assist the Director of Operations in overseeing Engineering, Building & Grounds, Technical Services, Event Services, Public Safety, Security, Custodial, and Parking
• Coordinate operational activities with internal departments, clients, promoters, contractors, and third-party vendors
• Ensure operational readiness of event spaces, meeting rooms, exhibit halls, outdoor spaces, and amphitheater facilities
• Serve as Manager on Duty during events, providing leadership, decision-making support, and problem resolution
• Anticipate operational challenges and implement solutions minimizing disruption
• Support communication and coordination across departments for event requirements and operational plans
• Maintain compliance with OSHA, life safety standards, ADA requirements, and facility policies
• Oversee and participate in event setups, room turnovers, changeovers, and venue conversions
• Ensure equipment, materials, and resources are available and deployed for setup and breakdown
• Coordinate movement, storage, loading, and unloading of event equipment, furnishings, staging elements, and client materials
• Interpret event layouts, CAD drawings, diagrams, and setup instructions
• Oversee installation and removal of seating configurations, staging, risers, platforms, scaffolding, and other infrastructure
• Operate and supervise safe use of forklifts, pallet jacks, riding scrubbers, and other facility equipment
• Ensure setup areas and storage locations are organized, clean, and prepared

Operations & Conversion Manager

• Assist the Director of Operations in overseeing venue operations, including Engineering, Building & Grounds, Technical Services, Event Services, Public Safety, Security, Custodial, and Parking
• Coordinate operational activities with internal departments, clients, promoters, contractors, and third-party vendors
• Ensure operational readiness of event spaces, meeting rooms, exhibit halls, outdoor spaces, and amphitheater facilities
• Serve as Manager on Duty during events, providing leadership, decision-making support, and problem resolution
• Anticipate operational challenges and implement solutions that minimize disruption
• Support communication and coordination across departments for event requirements and operational plans
• Maintain compliance with OSHA, life safety standards, ADA requirements, and facility policies and procedures
• Oversee and participate in event setups, room turnovers, changeovers, and venue conversions
• Ensure equipment, materials, and resources are available and properly deployed for setup and breakdown activities
• Coordinate movement, storage, loading, and unloading of event equipment, furnishings, staging elements, and client materials
• Interpret event layouts, CAD drawings, diagrams, and setup instructions
• Oversee installation and removal of seating configurations, staging, risers, platforms, scaffolding, and other event infrastructure
• Operate and supervise safe use of forklifts, pallet jacks, riding scrubbers, and other facility equipment
• Ensure setup areas and storage locations are organized, clean, and prepared for upcoming events