Counselor

• Assist with customer issues involving face-to-face interaction with patients and/or families regarding point-of-service collections, financial assistance programs and Medicaid eligibility and qualifications
• Lead face-to-face patient inquiries and concerns regarding account balances, financial assistance, insurance information, payment arrangements and other non-clinical questions
• Receive and resolve escalated customer issues from Financial Counselors, Customer Service, Administration, Risk Management, Revenue Cycle Management, Legal Offices and other designated areas
• Research issues and follow up with requesting parties; contact customers by telephone or letter when needed
• Ensure OhioHealth charity policies and procedures are followed and offered appropriately to all patients
• Perform follow-up and training on identified issues and concerns with department associates
• Provide supervisor coverage at central Ohio and regional facilities as needed
• Work directly with an outside eligibility vendor and quality-review its work
• Meet face-to-face with patients regarding Medicare deductible and inpatient commercial copay collection opportunities
• Complete department reports as assigned
• Perform duties with focus on safety, quality and efficiency as part of a High Reliability Organization

Senior Financial Counselor

• Plan and conduct group therapy sessions based on clinic needs and best-practice guidelines
• Conduct patient intake assessments
• Provide crisis and de-escalation techniques
• Assist with treatment planning
• Review progress toward treatment plan goals
• Coordinate patient care with the onsite multidisciplinary team
• Attend required meetings, including on-site staff meetings and multidisciplinary team meetings
• Timely and comprehensively document treatment data in the electronic patient health record
• Follow regulatory and company compliance requirements

Counselor I

• Plan and conduct group therapy sessions based on clinic needs and best-practice guidelines
• Conduct patient intake assessments
• Provide crisis and de-escalation techniques
• Assist with treatment planning
• Review progress toward treatment plan goals
• Coordinate patient care with the onsite multidisciplinary team
• Attend required on-site staff and multidisciplinary team meetings
• Timely and comprehensively document treatment data in the electronic patient health record
• Follow regulatory and company compliance requirements

• Plan and conduct group therapy sessions and patient intake assessments based on clinic needs and best-practice guidelines
• Provide crisis and de-escalation techniques
• Assist with treatment planning
• Review progress towards treatment plan goals
• Coordinate patient care with the onsite multidisciplinary team
• Attend required on-site staff meetings and multidisciplinary team meetings
• Timely and comprehensively document necessary treatment data into the electronic patient health record
• Follow all necessary regulatory and company compliance requirements

• Plan and conduct group therapy sessions and patient intake assessments based on clinic needs and best-practice guidelines
• Provide crisis and de-escalation techniques
• Assist with treatment planning
• Review progress toward treatment plan goals
• Coordinate patient care with the onsite multidisciplinary team
• Attend required onsite staff meetings and multidisciplinary team meetings
• Timely and comprehensively document necessary treatment data in the electronic patient health record
• Follow regulatory and company compliance requirements

• Provide comprehensive genetic counseling, including evaluating patient and family histories to assess genetic risk
• Coordinate, order, and interpret genetic testing and communicate results to patients, families, and providers
• Deliver patient-centered education and guidance on diagnoses, risk factors, and care options
• Support ongoing patient care through follow-up, referrals, and multidisciplinary collaboration
• Assist with care coordination, scheduling, and continuity of care across multiple providers
• Contribute to fetal therapy program coordination through patient education and support
• Maintain accurate documentation and respond to patient and provider inquiries
• Ensure compliance with licensure, training, and organizational standards
• Support a high-quality patient experience through professionalism, empathy, and communication
• Assist with administrative responsibilities, including supply coordination and maintaining required credentials
• Provide education, training, and guidance to residents, MFM fellows, genetic counseling graduate students, and healthcare team members
• Coordinate clinical and/or research activities within the area of expertise
• Travel may be required to accommodate staffing levels at other clinical facilities

Genetic Counselor – Maternal Fetal Medicine

• Provide outpatient services through Brave Health’s telehealth program
• Deliver mental health treatment directly to patients through technology
• Provide care to patients across the lifespan
• Complete 30 client care hours per week, averaging six clients per day
• Use mental health and/or substance abuse diagnoses to inform care
• Develop treatment plans
• Conduct comprehensive assessments
• Work in partnership with clients to achieve goals
• Use telehealth software, video communication, and internal communication tools
• Provide care in a HIPAA-compliant private home workspace

Licensed Professional Counselor, LPC

• Provide outpatient services through Brave Health's telehealth program
• Deliver mental health treatment to patients across the lifespan
• Partner with commercial health plans and provide care as a licensed Medicaid and Medicare provider
• Complete approximately 30 client care hours per week, averaging six clients per day
• Use telehealth software, video communication, and internal communication tools
• Conduct comprehensive assessments and create treatment plans
• Work in partnership with clients to achieve their goals
• Support Brave Health's expansion by obtaining additional state licenses when required

Counselor jobs in Ohio

Senior Financial Counselor

Counselor I

Counselor I

Counselor

Counselor

Genetic Counselor – Maternal Fetal Medicine

Licensed Professional Counselor, LPC

Licensed Professional Clinical Counselor, LPCC