Director

• Coordinate and develop competitive and flexible strategies for potential oncology and oncology-related awards
• Leverage operational expertise, capabilities, and technologies to address client needs during pre-award activities
• Serve as lead oncology strategist for assigned potential awards
• Support other oncology-focused operational strategists
• Co-lead bid defense preparations with Business Development
• Participate in client meetings with Business Development, the SVP, SSPC, and senior operational staff
• Develop relationships with clients’ key decision makers to drive repeat oncology business
• Collaborate with Project Management, Clinical Operations, Data Management, Statistics, Regulatory, and Safety teams
• Support functional teams in enhancing client relations and customer satisfaction
• Participate in conferences and meetings
• Generate marketing content such as webinars and white papers

Senior Director, Operational Strategy – Oncology

• Accountable for the successful strategic execution of key client portfolios or large-scale programmes
• Uphold quality, profitability and exceptional client outcomes across assigned accounts
• Bring ClearPoint’s delivery capabilities to life to meet clients’ strategic objectives
• Report to the Chief Operating Officer
• Build strong executive and senior-level client relationships
• Collaboratively manage resources and strategy alongside the Client Director and Technical Director
• Set engagement strategy and oversee delivery across the portfolio
• Manage financial performance, including margins and forecasting
• Ensure quality and manage risk
• Contribute directly to client engagements through governance, executive consulting and delivery leadership
• Build and maintain C-level relationships, manage expectations and act as an escalation point
• Identify and pursue expansion opportunities
• Lead resource planning and allocation with internal leaders
• Provide oversight to delivery teams
• Ensure engagements follow ClearPoint standards
• Contribute to refining delivery best practices

Engagement Director

• Design realistic scenarios involving disputed coverage, reservations of rights, excess exposure, multiple insureds, multiple carriers, allocation, litigation, mediation, bad-faith risk, and high-severity settlement strategy
• Create complex claim strategies, coverage-position analyses, authority requests, litigation-management plans, reserve rationales, and escalation recommendations
• Write “golden” reference responses at senior technical claims quality
• Grade AI-generated responses against structured rubrics for policy analysis, strategic judgment, factual support, stakeholder awareness, and escalation discipline
• Identify claim-handling positions that are internally inconsistent, unsupported by the record, operationally unrealistic, or outside the authority of a non-lawyer claims professional
• Provide written feedback to improve model behavior
• Participate in onboarding office hours and calibration sessions
• Train frontier AI models using high-quality insurance reasoning data

Director jobs in New Zealand

Senior Director, Operational Strategy – Oncology

Engagement Director

Complex Claims and Coverage Director