Engineering Manager

• Lead squads building products and features that solve user problems
• Partner with Product Management to prioritize, scope, and plan business milestones
• Build technical rollout plans
• Foster a positive engineering culture aligned with Ibotta’s values
• Build the Group technical roadmap with the Director
• Ensure squads have the people needed to succeed
• Support timely delivery of engineering solutions and provide transparent progress updates
• Coach and mentor team members in their careers
• Evaluate responsible and effective use of AI tools in engineering
• Evolve team processes and delivery metrics to translate AI productivity gains into shipped value
• Hold the team accountable for code quality, test coverage, and documentation
• Use AI to build solutions, quality-of-life improvements, team processes, and production systems
• Perform the Product Manager role on engineering-driven squads
• Uphold Ibotta’s Core Values

Senior Engineering Manager

• Provide strategic leadership and oversee the digital engineering function
• Manage a team of engineers and foster innovation and collaboration
• Define technical strategies and roadmaps aligned with business goals
• Oversee digital engineering projects and ensure delivery within scope, budget, and timeline
• Contribute to long-term plans, technology adoption strategies, and innovation initiatives
• Guide teams on best practices, optimize development processes, and resolve technical challenges
• Collaborate with senior leadership to define digital engineering strategy and roadmap
• Participate in the design and architecture of digital solutions
• Engage business leaders, clients, and partners to gather requirements and manage expectations
• Establish quality assurance processes and standards
• Drive continuous improvement and optimize development workflows
• Provide guidance, mentorship, and professional growth support to digital engineers

Senior Manager – Software Development Engineering

• Lead a team responsible for operational management and continuous improvement of critical security and resilience platforms including Everbridge, Dataminr, Industrial Defender, and Splunk
• Oversee service delivery, threat detection and monitoring capabilities, critical event management, operational technology (OT) security monitoring, vendor relationships, and team development
• Ensure solutions reduce enterprise risk, support regulatory compliance, and enhance organizational preparedness and response capabilities
• Maintain and enforce support procedures
• Maintain IT knowledge base information
• Oversee, measure and assess performance of services provided by the team
• Report performance outcomes and risks, with recommended actions
• Lead efforts to identify and deploy continuous process improvement
• Serve as an escalation point for service and/or problem resolution
• Forecast and manage expenses to budget
• Lead and manage the performance and development of staff
• Lead priorities and manage work performance of staff and managed contractors
• Provide leadership as needed across multiple sites, in alignment with Union or other contracts
• Manage demand for services as it pertains to IT Strategic priorities
• Work cross-organizationally to ensure Capital investments have proper engagement from the team for delivery and operation
• Provide expert working knowledge of the domain to the team
• Stay abreast of industry and technology trends

Manager – Engineering and Operations

• Lead engineering teams responsible for Porting, Hosting, and A2P Messaging in Twilio’s Communication Identity Domain
• Own the people strategy, delivery execution, and stakeholder relationships for the domain
• Own the delivery roadmap for customer-facing services, internal platform APIs, and Ops Tooling
• Translate technical strategy into executable quarterly plans and measurable outcomes
• Drive adoption of AI coding assistants such as GitHub Copilot, Anthropic Claude, and internal LLMs
• Own operational excellence, including system reliability, incident response, on-call health, and security posture
• Partner with Product Management to improve external customer communication-identity workflows
• Engage dependent engineering teams, gather feedback, and improve internal APIs and Ops Tooling
• Recruit, develop, and retain a high-performing engineering team
• Coach engineers from mid-level through staff level and support career growth
• Balance external product features, internal platform needs, and Ops Tooling investments
• Communicate strategy, progress, risks, trade-offs, and plans to leadership and cross-functional partners
• Author team plans, post-mortems, and decision documents
• Manage relationships with Product Management, external-facing teams, and internal engineering stakeholders
• Participate in occasional project or team in-person meetings and customer meetings