Events

• Proactively greet and attract event attendees to the booth
• Introduce homeowners to bath remodeling services and spark interest
• Book free in-home design consultations with qualified attendees
• Collect and accurately record customer information on appointment setting sheets
• Assist with event booth setup and teardown, including banners, tables, product samples, and brochures
• Represent the Five Star Bath Solutions brand with positive energy and professionalism

Event Marketer

• Maintain the annual event calendar, including deadlines, registrations, sponsorship deliverables, shipping dates, and key milestones.
• Serve as the primary point of contact with conference organizers for logistical needs and sponsorship deliverables.
• Track event assets and ensure booth materials are returned, inventoried, replenished, and ready for the next event.
• Coordinate lead lists and route event leads to the Sales team for follow-up.
• Track event performance, including attendance, leads generated, meetings booked, and post-event engagement.
• Coordinate occasional customer dinners, receptions, and other hosted experiences.
• Maintain merchandise inventory and recommend reorders.
• Coordinate with vendors on merchandise, print materials, signage, and event-related purchases.
• Manage fulfillment of customer, prospect, employee, and partner swag requests.
• Assemble and ship event kits, customer gifts, prospect packages, and marketing materials.
• Source and recommend branded merchandise for campaigns and events.
• Maintain organized physical marketing inventory and storage.
• Build and execute pre- and post-event email campaigns.
• Support creation and scheduling of marketing emails, landing pages, forms, and campaign assets.
• Assist with list preparation, segmentation, campaign setup, reporting, and marketing performance data.
• Assist with other marketing projects and initiatives as needed.

Marketing Coordinator – Events

• Provide excellent service and empathy to callers regarding claims across multiple lines of business
• Expedite the claims process and provide detailed claim notes on all calls
• Resolve issues with a one-call/one-person response and direct calls to appropriate escalation paths
• Act as primary liaison with callers from multiple client accounts in a shared services environment
• Assist with questions and solve problems related to claims applications and servicing processes
• Perform claim intake and full-service customer support within regulatory, company, and client requirements
• Educate customers about claim documentation, filing and processing time frames, payment information, and claim status
• Educate claimants and callers on client requirements and benefit plans
• Accurately enter verbal and written claim information into the appropriate system
• Direct customer calls to appropriate contacts or escalate to Service Center Specialists/management
• Perform other duties as assigned

Events jobs in Iowa

Event Marketer

Marketing Coordinator – Events

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