Executive

• Manage and organize the AVP's email, calendar, scheduling, recurring events, committee meetings, and strategic time blocking
• Prepare briefing materials for meetings and events
• Coordinate schedules with internal and external counterparts
• Track project milestones, timelines, and deliverables
• Advise the AVP on sensitive matters and provide recommendations
• Prepare and edit correspondence, memos, letters, reports, presentations, agendas, meeting materials, minutes, executive documents, and disclosure documents
• Coordinate committee meetings and support reporting to Board Committees
• Track and manage portfolio projects and follow-up
• Lead, supervise, mentor, hire, coach, and support professional development of the administrative team
• Represent the unit in internal financial activities and monitor financial transactions
• Manage space requirements, meeting room bookings, third-party vendors, and unit equipment
• Maintain and update portfolio website content
• Maintain professionalism and confidentiality across portfolio activities

Executive Coordinator

• Respond to guest inquiries via phone, email, chat, ticket systems, and internal platforms
• Provide information about reservations, services, and property details
• Address guest questions, concerns, and requests
• Guide guests through the full reservation process
• Recommend suitable accommodation options based on guest needs
• Assist with reservation modifications, extensions, cancellations, and related requests
• Share local recommendations and useful information
• Assist with additional services and special requests
• Anticipate guest needs and proactively offer solutions
• Coordinate with internal departments to handle guest requests
• Maintain accurate records and communication in CRM, HubSpot, Guesty, and Basecamp
• Contribute to KPIs for guest satisfaction, response times, and service quality
• Participate in team meetings, training sessions, and continuous improvement initiatives

Executive Concierge

• Drive adoption of Wiley digital solutions by demonstrating the value of digital courseware
• Grow renewable revenue and platform usage by increasing courses incorporating digital solutions into grading
• Deliver sales presentations and demonstrations to faculty, departments, and decision-making committees in person and virtually
• Build, manage, and advance a sales pipeline while tracking opportunities and account activity in Salesforce
• Identify growth opportunities through strategic account planning, territory analysis, and land-and-expand initiatives
• Travel locally 40–60% per week during selling season
• Provide onboarding, training, and ongoing support for digital solutions, including LMS/LTI integrations and customer adoption
• Collaborate with Customer Success Managers, product teams, and marketing teams

Executive jobs in Canada

Executive Coordinator

Executive Concierge

Digital Learning Executive