General

• Support migration of manual workflows into automated processes using internal tooling and platforms such as N8N
• Translate editorial and client brief requirements into scalable system configurations
• Configure and maintain automation workflows for content acquisition, validation, tagging, summarization, and delivery
• Develop and document standard operating procedures for automated workflows
• Monitor and troubleshoot workflow automation, data quality, and system performance issues
• Collaborate with internal teams to implement and maintain client requirements
• Maintain client configuration documentation and communicate updates across teams
• Identify opportunities to improve workflow efficiency, scalability, and accuracy
• Support vendor-related processes, including service evaluation, communication, and invoice reconciliation
• Travel up to 10% for team collaboration, customer engagements, and company events
• Attend the annual company offsite, typically held in Mexico
• Success measured by reliable workflow automation, content-processing accuracy, reduced manual intervention, timely issue resolution, clear documentation, and effective stakeholder/vendor collaboration

Media Monitoring Automation Specialist, Global Services

• Manage all aspects of implementing Non-Disclosure Agreements, Clinical Trial Agreements, Contract Amendments, and associated documents for assigned studies
• Oversee Site Contracts with country experts during investigator site negotiations
• Lead negotiation of Site Contract templates with Sponsors and liaise between Sponsors and country experts
• Assist with developing and maintaining CTA, NDA, and other document templates to ensure compliance with local legal requirements
• Support the quality of all Site Contracts
• Identify site contract and budget-related risks and suggest mitigation solutions
• Represent the Premier Research Contracts Department during Sponsor Kick-Off meetings
• Oversee site contract-related study timelines, milestones, deliverables, and deadlines
• Review and advise on Regulatory and Clinical Operations SOPs, working groups, and advertisements related to NDAs, CTAs, investigator grants, and letters of authorization of Powers of Attorney

Senior Site Contracts Lead

• Perform cash transactions and settlements in local and foreign currencies as requested by the Bank’s clients.
• Provide clients with information and guidance regarding banking transactions and services.
• Process customer transactions, including cash deposits and withdrawals, opening term deposits, cash transfers, foreign currency exchange and arbitrage transactions, and banknote exchanges.
• Handle the dispatch, processing, and receipt of valuable shipments.
• Ensure accurate and efficient customer service in accordance with the Bank’s procedures and standards.

Bank Teller

• Support the management of clinical trial sites by assisting with site monitoring activities
• Ensure compliance with study protocols and maintain high standards of operational efficiency
• Assist in monitoring clinical trial sites for adherence to study protocols, regulatory requirements, and Good Clinical Practice (GCP) guidelines
• Support site management activities, including documentation preparation, data entry, and tracking site performance metrics
• Collaborate with cross-functional teams to facilitate communication and address site-related issues
• Maintain accurate records of site activities and contribute to monitoring reports
• Participate in training and development initiatives

Study Delivery Specialist

• Assist in planning and building in-game events
• Create in-game items
• Assist in testing in-game events to ensure product quality and service
• Deploy in-game events to live environment
• Monitor events, report performance or technical issues and provide corrective solutions
• Manage gaming operations and report game status to the Game Team on a daily basis
• Assist Producers with execution of monetization strategies
• Carry on investigations and maintain documentation of game exploits, bugs and similar other issues pertaining to the online gaming world
• Assist the Customer Support Team by providing support for game related queries
• Analyze feedback and suggestions from players for continuous improvement of the game
• Balance, author, deploy, and test IAPs in-game and for the Webstore
• Execute existing pricing strategy documentation to build sustainable product offerings
• Monitor game resource/currency economies for planning
• Coordinate with Game Design Teams on content launches and in-game syncs
• Attend IAP Planning Meetings

Game Master

• Provide strategic project and programme management support for complex business development, integration, separation and transition activities within Clinical Operations
• Bring structure and momentum to complex, high-priority initiatives
• Develop clear roadmaps and coordinate activities across functions
• Manage priorities, risks, dependencies and deliverables
• Work with senior stakeholders across Business Development, Clinical Operations, Clinical Development and other relevant functions
• Represent Clinical Operations in high-level cross-functional discussions
• Translate broader business objectives into clear, actionable deliverables
• Lead and facilitate workshops and establish ownership and governance
• Coordinate cross-functional stakeholders and directly lead selected initiatives when required
• Lead sub-workstreams and discrete programmes relating to integration, separation, transition and partnership opportunities
• Manage project roadmaps, milestones, dependencies, risks and actions
• Provide senior leadership visibility into priorities, risks, impacts, decisions and progress
• Establish and manage cross-functional working groups and governance forums
• Develop and implement processes, guidance and written standards for integration and post-deal activities
• Partner with internal teams and external vendors or partners to establish transition strategies and manage execution
• Identify, assess, mitigate and escalate project risks, issues and dependencies
• Lead or support issue management, CAPA development/response and change control activities
• Act as a subject matter expert for study delivery and integration/separation activities
• Travel selectively to support key integration activities, with some face-to-face interaction potentially required during early integration stages

Global Clinical Integration Lead – FSP EMEA

• Support resource planning activities, including capacity analysis and bench forecasting
• Assist in resource allocation and tracking of billable vs. non-billable utilization
• Maintain and update resource data in internal systems and tools
• Prepare basic reports and dashboards, e.g. Power BI
• Use Jira to track tasks and support workflow management
• Coordinate schedules using MS Outlook and Teams Calendar
• Communicate with team members and stakeholders
• Maintain accurate documentation and organized records
• Identify routine issues and escalate when necessary
• Help optimize how people are allocated to projects and support operational readiness and collaboration between staffing teams, delivery teams, and internal stakeholders

Resource Management Specialist

• Review clinical trial contracts, study budgets, and payment terms and translate them into accurate financial setups
• Set up and maintain visit, procedure, start-up, administrative, and patient payment information
• Perform quality checks and reconcile financial data against contracts, budgets, and protocols
• Identify and resolve discrepancies, missing information, and data-quality issues
• Process contract amendments and budget changes, ensuring updates are accurately implemented and documented
• Work closely with Finance, Contracting, Clinical Operations, and Site Operations to clarify requirements and resolve issues
• Manage multiple studies, deadlines, and priorities while maintaining accurate documentation and following applicable procedures
• Contribute to financial processes supporting global clinical trials

Budget Setup Specialist

• Offer, sell, and provide consultations to the bank's clients regarding the full range of banking products for individuals
• Provide comprehensive banking services to individual clients
• Substitute the Cashier during leave or sick days
• Be familiar with the bank's main competitors in the retail banking market
• Identify clients' needs and offer the most suitable products and services
• Identify opportunities for cross-selling to existing clients
• Attract new clients
• Ensure timely reminders and collection of debts from clients
• Take targeted actions to retain the bank's clients

General jobs in Bulgaria