General

• Provide technical and business process/data advice to support ongoing operations and new software development
• Apply knowledge of systems, procedures, and emerging technologies
• Oversee development and validate final product functionality
• Define solution feasibility, implementation, and interaction with existing systems
• Provide solutions and resolutions for application issues through testing, investigations, and analyses
• Build, design, examine, and implement structured IT applications to meet business needs
• Assist with installation, management, maintenance, and optimization of internal and cross-functional Information Systems processes

Workday Advanced Compensation Subject Matter Expert

• Manage and motivate the team, ensuring the training and ongoing support of Boutique Coffee Specialists
• Anticipate the needs of each operational area and ensure consistently adequate stock levels
• Place orders and verify deliveries
• Advise customers and prospective customers on Nespresso products and services
• Monitor and promote the Boutique’s service standards in line with Nespresso requirements
• Continuously evaluate service quality and provide ongoing feedback to Coffee Specialists

Site Leader

• Lead and deliver a high-performing admissions function across schools in Portugal
• Manage and convert incoming leads from website inquiries, emails, phone calls, and walk-ins into school visits
• Conduct personalized physical and virtual school tours
• Explain academic programs and fees and support families throughout the application process
• Review and validate application files and required documentation
• Coordinate student assessment days and interviews with school principals or academic heads
• Prepare and send formal offer letters
• Manage enrollment contracts and final registration
• Maintain accurate CRM data covering conversion rates, pipeline health, and class capacities
• Represent the school at open days, educational fairs, and community events
• Collaborate with Marketing and school teams to align outreach and welcome new students
• Communicate admissions performance and market activity to regional leadership

Admissions Officer

• Sweep, mop, vacuum, and polish floors
• Dust and wipe down surfaces, furniture, windowsills, and fixtures
• Empty and sanitize waste bins and replace liners
• Clean and disinfect toilets, sinks, and restroom fixtures
• Replenish toilet paper, soap, and paper towels
• Ensure restrooms are hygienic and odor-free
• Sanitize high-touch surfaces regularly
• Perform scheduled deep-cleaning tasks, including carpets, windows, floor stripping, and waxing
• Handle spills and accidents promptly and safely
• Use cleaning equipment properly and report malfunctions or needed repairs
• Monitor and restock cleaning supplies
• Follow procedures for handling cleaning chemicals and hazardous materials
• Wear appropriate PPE and adhere to safety protocols
• Maintain neat and organized storage areas
• Report maintenance issues to the supervisor
• Communicate with staff and follow daily task lists or supervisor instructions
• Help maintain a clean and safe school learning environment

Empregada de limpeza

• Act as a true ambassador for the Nespresso brand
• Welcome customers and identify their needs
• Advise customers and prospective customers on Nespresso products and services
• Introduce customers to the art of coffee tasting and spark curiosity about the product range
• Conduct an initial assessment of faults reported by customers and refer them to Technical Support when necessary
• Maximize sales of coffee, machines, and accessories by offering solutions tailored to each customer’s profile
• Contribute to maintaining the Boutique’s appearance in line with company policy
• Help achieve sales targets through consultative and differentiated customer service

Coffee Specialist

• Act as a Nespresso brand ambassador in the boutique
• Welcome, advise, and guide customers regarding campaigns and products, in accordance with Nespresso quality standards
• Achieve sales targets through attentive customer service and follow-up
• Introduce customers to the art of coffee tasting and spark their curiosity about the full range of products
• Conduct an initial assessment of machine issues reported by customers and direct them to Technical Support
• Maximize sales of Nespresso coffee, machines, and accessories available in the boutique
• Contribute to maintaining the boutique’s appearance in accordance with company policy

• Coordinate and plan professional services delivery to meet customer needs and business priorities
• Optimize resource allocation, utilization, and scheduling across multiple regions and products
• Coordinate consultants, customers, partners, subcontractors, and internal teams
• Authorize invoicing of services delivered
• Monitor service reports, attendance sheets, and related documentation
• Track project-related purchases, including licenses and subcontracting
• Communicate task planning and schedules to consultants
• Monitor and track consultants’ skills and competencies
• Provide information and guidance to customers, partners, and subcontractors
• Prepare administrative documents and materials, including meeting minutes, emails, formal correspondence, and presentations
• Facilitate information sharing within the department
• Receive, screen, and route phone calls and messages
• Perform ad hoc reporting
• Contribute to monthly closing activities, including financial data for Finance and payroll variables for HR
• Support a scalable Customer Center of Excellence across multiple products, languages, and regions

General jobs in Portugal

Workday Advanced Compensation Subject Matter Expert

Site Leader

Admissions Officer

Empregada de limpeza

Coffee Specialist

Coffee Specialist

Resource Specialist