Human Resources

• Assist the Human Resources department with administrative functions
• Serve as the main point of contact for the Village Pointe Office and companies/subsidiaries operating there
• Answer, screen, and route incoming telephone calls; assist with routine inquiries
• Greet visitors, determine their needs, and direct them to the appropriate person or office
• Assist with planning and coordination of building-sponsored events
• Organize and maintain common areas, meeting rooms, and training rooms in coordination with the Operations Specialist
• Examine employee files to answer inquiries and provide information for personnel requests
• Maintain vacancy listings and assist with creating job postings, descriptions, and related documents
• Process applications and resumes, screen applicants, verify information and references, and refer candidates for pre-employment screening
• Perform onboarding tasks, including scheduling orientation, completing and verifying paperwork, facility tours, and introductions to the chain of command
• Explain Ho-Chunk, Inc. personnel policies and procedures to employees and applicants
• Maintain confidentiality of sensitive materials
• Maintain current employee information and statistics in HR Online
• Receive and monitor incoming and outgoing mail and packages
• Provide general office and clerical support
• Perform other job-related duties as assigned

HR Assistant – Receptionist

• Partner with agency leaders to align people strategies with organizational goals
• Shape workplace culture and support teams through growth and change
• Drive employee engagement and improve performance
• Serve as a trusted advisor to leaders and employees
• Support effective performance management and enhance the employee experience
• Provide consultation, coaching, and support to leaders and employees in an assigned agency area
• Develop relationships with leaders to understand operational priorities and align HR strategies
• Promote collaboration between HR teams and business units
• Use workforce data and insights to identify trends and recommend strategies
• Manage and resolve complex employee relations issues
• Conduct effective, thorough, and objective investigations
• Provide HR policy guidance and interpretation

Human Resources Business Partner II

• Oversee the day-to-day operations of the Human Resources team
• Supervise the daily activities of the HR Specialist, HR Generalist, and Team Member Relations Specialist
• Provide day-to-day guidance, coaching, and support to HR team members
• Partner with managers and supervisors on team member relations, concerns, performance management, and HR policies
• Prioritize department workload and ensure HR initiatives and daily operations are completed effectively
• Coach and develop HR team members through training, feedback, and support
• Guide department leaders on concerns, corrective actions, investigations, and policy interpretation
• Lead property-level HR projects and initiatives supporting operational and business goals
• Identify workforce needs and recommend HR solutions
• Review and monitor HR processes for consistency, compliance, and alignment with company policies and regulations
• Assist with onboarding, compliance, and other HR processes
• Support organizational change, HR programs, process improvements, and department initiatives
• Participate in property initiatives and leadership meetings as assigned
• Serve as backup to the Human Resources Manager and assist with department planning and daily operations
• Maintain confidentiality of sensitive team member and business information
• Maintain knowledge of employment laws, HR best practices, and gaming regulations through continuing education and training
• Perform other duties as assigned

Human Resources Supervisor

• Oversee the day-to-day operations of the Human Resources team
• Support the Human Resources Manager with department initiatives and business needs
• Supervise the daily activities of the HR Specialist, HR Generalist, and Team Member Relations Specialist
• Provide day-to-day guidance, coaching, and support to HR team members
• Partner with managers and supervisors on team member relations, concerns, performance management, and HR policies
• Prioritize department workload and ensure HR initiatives and daily operations are completed effectively
• Coach and develop HR team members through training, feedback, and support
• Guide department leaders regarding team member concerns, corrective actions, investigations, and policy interpretation
• Lead property-level HR projects and initiatives supporting operational and business goals
• Identify workforce needs and recommend HR solutions
• Review and monitor HR processes for consistency, compliance, and alignment with company policies and regulatory requirements
• Assist with onboarding, compliance, and other HR processes
• Support organizational change through HR programs, process improvements, and department initiatives
• Participate in property initiatives and leadership meetings as assigned
• Serve as backup to the Human Resources Manager and assist with department planning and daily operations
• Maintain confidentiality of sensitive team member and business information
• Maintain knowledge of employment laws, HR best practices, and gaming regulations
• Perform other duties as assigned