Implementation Specialist

• Guide direct customers and partner organizations through scalable implementation and onboarding project plans
• Build customized onboarding plans based on customer needs and purchased services
• Consult, plan, and assist with JumpCloud rollouts in customer environments
• Resolve technical onboarding and API integration issues via email or remote web sessions
• Execute complex migration or configuration tasks in customer environments when applicable
• Collaborate with peers, mentors, and community forum leaders to provide effective solutions
• Communicate with customers about action plans, recommendations, and potential JumpCloud use cases
• Meet or exceed implementation SLAs
• Increase JumpCloud platform adoption and utilization through knowledge transfer and product demonstrations
• Maintain strong customer satisfaction during onboarding through project and account management, follow-ups, and clear communication

Implementation Consultant

• Support customer onboarding and implementation activities by following established processes and workflows
• Gather and verify information from spreadsheets, CRM systems, and online platforms
• Log into digital platforms and complete account setup and configuration tasks
• Add users, connect accounts, retrieve information, and complete implementation-related steps
• Work with HubSpot, Facebook/Meta, Google Business Profile, Yext, and other web-based tools
• Retrieve and organize information for onboarding and implementation teams
• Pull and share account information, configuration details, and website embed codes
• Identify missing or incomplete information and follow internal processes to resolve it
• Ensure information is accurate and complete before handoff
• Maintain consistency and attention to detail in repetitive, process-driven tasks
• Communicate with internal teams primarily through written and asynchronous channels

• Lead the design and configuration of the MM module in implementation and rollout projects
• Conduct workshops with business teams to gather and validate requirements
• Configure procurement, inventory, stock management, and integration processes with other modules
• Prepare functional specifications and oversee ABAP developments
• Perform integration testing, UAT, and support go-live activities
• Produce functional documentation and process manuals
• Support the business team during post-implementation stabilization
• Work on a strategic SAP implementation project for a large enterprise client, collaborating with business teams and other SAP workstreams

Senior SAP MM Consultant – Implementation, Rollout

• Lead the implementation of new products and the maintenance of production operations across all business lines, supporting company growth in accordance with the established strategic plan and applicable regulations;
• Ensure that a formal implementation or maintenance process is in place, as described in the department’s Procedures Manual;
• Define efficient new operations and lead the changes required to improve or correct ongoing operational processes;
• Lead the refinement of implementation requirements, schedule and coordinate meetings, and prepare presentations, specifications, process flows, and meeting minutes;
• Ensure the successful completion of implementation or maintenance processes by validating operation through at least one complete operational cycle and facilitating knowledge transfer to operational teams;
• Update product and process documentation as needed and monitor implementation, development, user acceptance testing, and post-production activities;
• Support the identification of regulatory, operational, or financial risks related to new implementation requirements;
• Assist the team in coordinating with relevant departments to identify solutions, mitigate risks, assign action items, and support communications.

Senior Implementation Consultant

• Support the initial HubSpot setup for new clients
• Assist with creating and maintaining custom fields, sales pipelines, contact lists, forms, marketing campaigns, customer journeys, and basic automations
• Import and organize data via CSV and other sources
• Support the configuration of service workflows and tickets in Service Hub
• Assist with creating dashboards and basic reports
• Participate in client meetings to gather requirements and track project progress
• Document processes, configurations, and best practices
• Support testing and validation of completed implementations

Implementation Specialist jobs in Brazil

Implementation Consultant