Insurance

• Meet with client members to assess their insurance needs and recommend appropriate coverage
• Provide exceptional customer service, addressing client inquiries and resolving issues promptly
• Build and maintain a network of client members through referrals, networking events, and community engagement
• Participate in ongoing training and professional development to stay current with industry changes and enhance sales skills
• Meet or exceed business development goals
• Serve individuals, families, and businesses through financial planning and insurance solutions
• Support local communities through the organization's fraternal mission

Insurance Agent

• Meet with client members to assess their insurance needs and recommend appropriate coverage
• Provide exceptional customer service, address client inquiries, and resolve issues promptly
• Build and maintain a network of client members through referrals, networking events, and community engagement
• Participate in ongoing training and professional development to stay current with industry changes and enhance sales skills
• Meet or exceed business development goals
• Serve individuals, families, and businesses as a trusted guide in their financial journeys
• Contribute to community wellbeing through engagement with local organizations

• Perform outbound calls to insurance agents and regional offices to verify loan collateral coverage
• Use insurance websites and other electronic means for verification
• Handle vehicle and mortgage outbound calls
• Read and understand auto and mortgage insurance documents and loan history
• Follow lender-specific requirements and particulars
• Ask accurate verification questions of insurance agents and regional offices
• Thoroughly document verification results in loan history for lender review
• Perform website verifications and phone calls to meet department productivity goals
• Multitask to help meet department service-level agreements
• Review procedure manuals to maintain quality standards
• Identify, document and report learning opportunities to higher management

Insurance Verification Specialist

• Educate consumers on Affordable Care Act (ACA) Marketplace health insurance options
• Assess individual and family coverage needs and explain available plan options
• Explain premiums, deductibles, copays, provider networks, prescription coverage, and other plan features
• Guide consumers through the ACA Marketplace application and enrollment process
• Provide professional, consultative customer service
• Maintain accurate customer information, application details, and enrollment documentation
• Follow up with prospective and enrolled consumers
• Meet sales, conversion, quality, productivity, attendance, and customer experience expectations
• Maintain compliance with CMS, Marketplace, carrier, licensing, and company requirements
• Maintain required insurance licenses, certifications, carrier appointments, and Marketplace credentials
• Participate in ongoing training, coaching, performance development, and team meetings
• Navigate multiple computer systems and applications while assisting customers
• Perform additional duties as assigned

Licensed ACA Health Insurance Agent – SD

• Provide leadership, guidance, and support to the Validation Team
• Coach, develop, and monitor employees
• Monitor and analyze employee performance against standards
• Conduct regular one-on-one meetings with direct reports and support career growth
• Assign workloads and ensure adequate coverage for business needs
• Monitor quality-assurance audits and statistical reports
• Identify and address performance gaps and hold staff accountable
• Communicate best practices to the team
• Handle borrower, agent, and lender calls and written complaints or needs
• Reinforce verification-team processes and procedures
• Communicate inquiries to lenders, agents, and in-house personnel
• Use critical thinking to streamline departmental processes and procedures
• Represent the department to clients and upper management regarding operational goals

Insurance jobs in South Dakota

Insurance Agent

Insurance Agent

Insurance Verification Specialist

Licensed ACA Health Insurance Agent – SD

Insurance Verification Supervisor