Learning and Development

• Deliver in-person and remote training to clients on the CIVIL Public Finance product range
• Contribute to the implementation of solutions acquired by clients
• Analyze client needs and contribute to their implementation
• Configure the selected solutions and ensure their successful deployment
• Support solution operations and audit their use
• Provide technical and functional support services to clients
• Participate in testing new modules and releases
• Qualify, document, and report bugs, then monitor their resolution
• Draft implementation procedures
• Review and update training materials, user guides, and functional documentation
• Participate in drafting specifications
• Identify improvement opportunities following incident resolution

Training Consultant – Public Finance

• Establish and scale the customer training program for voize's expansion into France
• Adapt the proven German-market training methodology for French healthcare facilities
• Lead in-person training sessions for groups of 10–15 healthcare providers in French-speaking regions
• Refine training materials and playbooks for the French market and individual customers
• Travel to customer sites, estimated 2–3 weeks per month, to deliver on-site training and support go-live activities across France
• Collaborate with Customer Success, Product, and the German training team
• Measure and report on training effectiveness using adoption metrics and feedback
• Ensure compliance with French healthcare regulations and documentation requirements, including GDPR and relevant standards

Customer Training Manager – France

• Own Back Market's Talent Development practice end to end
• Connect performance, careers, skills, learning, and succession into one system
• Land the redesigned People Cycle, including annual review, mid-year career conversation, calibration, and L6–L7 promotion committee
• Develop retroplans, configure Workday, and deliver manager training
• Build the job and competency framework on the Career Architecture with Talent Acquisition and Rewards
• Lead the Workday Talent module remaster and Workday Learning deployment as business owner
• Redesign the learning offer and deliver priority programs for managers and teams
• Manage and grow a team of 2 to 3 FTE
• Set the roadmap, balance run versus build, and make the case for headcount
• Co-own the Talent hub roadmap with the Head of Talent Acquisition
• Represent Talent Development in the People leadership team and with the Exco

Learning and Development jobs in France

Training Consultant – Public Finance

Customer Training Manager – France

Head of Talent Development