Manager

• Serve as liaison between internal/external organizations and assigned customers
• Own customer relationships and act as the single point of contact
• Contribute to overall business strategy
• Manage customer portfolio P&L and growth
• Provide ongoing technical and business support to assigned customers
• Develop and own site customer communication plans
• Coordinate regular GE/customer reviews of products and services
• Oversee Gas Power warranty and applicable commercial considerations, including concessions
• Develop outage scope and communicate scope to OFS
• Manage outage and non-outage parts planning, including quotes and parts orders
• Manage the Outage 360 process and process Change Orders
• Lead resolution of emergent and forced outages
• Organize pre-outage, post-outage, and outage milestone meetings
• Manage customer invoicing and credit memo processing
• Manage on-site repairs and part/component repairs in GRS
• Own contract leadership and fulfillment, including project deliverables and contract requirements
• Sell flow-type services including Parts, FieldCore, and Lease Engine from opportunity identification through sales conversion
• Manage Digital and Total Plant Solutions agreements and coordinate with functional groups

Contract Performance Manager

• Serve as liaison between internal/external organizations and assigned customers
• Own customer relationships and contribute to overall business strategy
• Act as single point of contact for customer communication and relationships
• Manage customer portfolio P&L and growth
• Provide ongoing technical and business support to assigned customers
• Develop customer communication plans and coordinate GE/customer reviews
• Oversee Gas Power warranty and commercial considerations, including concessions
• Develop outage scope and communicate scope to OFS
• Plan outage and non-outage parts, including quotes, customer proposals, and parts orders
• Manage the Outage 360 process and change orders
• Lead resolution of emergent and forced outages
• Organize pre-outage, post-outage, and outage milestone meetings
• Manage customer invoicing and credit memo processing
• Manage on-site repairs and parts/component repairs, including repair scope, quotes, scheduling, and issue resolution
• Own contract leadership and fulfillment, including project deliverables and contract terms and conditions
• Sell flow-type services including Parts, FieldCore, and Lease Engine from opportunity identification through sales conversion
• Manage Digital and Total Plant Solutions agreements and coordinate with functional groups

• Educate healthcare professionals on patient support programs, access and reimbursement support tools and services
• Educate providers on product-specific acquisition and access options, including specialty pharmacy networks, specialty distribution, and white-bagging support
• Educate on resources available to address access issues
• Provide local expertise on national and regional payer policies, payer issues, coding changes, and appropriate claims submission processes
• Collaborate with Oncology internal stakeholders on key account management
• Report payer trends for approved products to Patient Services and MHC account management teams
• Establish and maintain relationships with appropriate providers within the territory
• Remain current on managed care, reimbursement, and policy activities
• Travel approximately 50% of the time

Field Reimbursement Manager, Oncology

• Serve as the branch sales leader accountable for acquiring, deepening, and retaining customer relationships
• Drive growth in primary checking, deposits, lending, credit cards, and investments
• Lead, coach, and develop a high-performing branch team
• Establish expectations and manage performance through targeted coaching
• Identify customer financial needs and deliver tailored consumer and business solutions
• Use branch manager routines, observation, feedback, and follow-up to build capability and productivity
• Partner with Wealth & Investment Management, Business Banking, and Home Lending sales partners
• Educate customers about digital banking options
• Analyze reporting and employee observations to improve team performance and expand primary bank relationships and wallet share
• Balance growth, operational soundness, and talent decisions while managing risk and resolving issues
• Complete the Branch Manager Readiness Program before transitioning into a Branch Manager position, unless already serving as a Wells Fargo Branch Manager

District Branch Manager

• Educate healthcare providers on patient support programs, access and reimbursement support tools, and services
• Educate providers on product-specific acquisition and access options, including specialty pharmacy networks, specialty distribution, and white-bagging support
• Educate providers on resources available to address access issues
• Provide local expertise on national and regional payer policies, payer issues, coding changes, and appropriate claims submission processes
• Collaborate with Oncology internal stakeholders on key account management
• Report payer trends for approved products to Patient Services and MHC account management teams
• Establish and maintain relationships with appropriate providers within the territory
• Remain current on managed care, reimbursement, and policy activities
• Work in a field-based territory while traveling approximately 50% of the time

• Conduct economic, valuation, financial, accounting, and industry research
• Analyze financial and non-financial information from public sources and report findings to team members
• Prepare damages models, forensic accounting investigations, and expert reports
• Work independently while managing staff and communicating with experts, clients, and counsel
• Prepare for and attend hearings, trials, and mediations
• Travel from time to time as required
• Manage the day-to-day requirements of multiple engagements and associated duties

Manager, Investigations – Disputes

• Own and manage Aristocrat's enterprise LinkedIn strategy and content calendar
• Develop and post engaging content on the Aristocrat Group LinkedIn page and senior leaders’ personal pages
• Develop and maintain the LinkedIn and enterprise PR calendar
• Coordinate communications to ensure they are timely and aligned with business priorities
• Collaborate with Communications colleagues, People & Culture, and business leaders on social media content
• Lead external communication campaigns from planning and content development through publication and measurement
• Support media relations and PR activities and campaigns
• Advise collaborators on communication approaches, audience targeting, channel selection, and messaging efficiency
• Develop articles, thought leadership pieces, digital communications, and PR campaigns
• Establish and maintain channel governance, publishing standards, and communication guidelines
• Monitor channel performance, audience engagement, and content efficiency
• Own external communications reporting, including LinkedIn dashboards and analytics
• Provide actionable insights and recommendations
• Assess campaign efficiency and refine strategies using data and feedback
• Partner with the Regulated Marketing team to support marketing campaigns
• Improve communication processes, tools, and channel efficiency
• Stay informed about trends, technologies, and guidelines in employee communications and digital engagement

Social Measurement Manager

• Drive aftersales performance across a defined region
• Partner with dealership leadership to execute GM Customer Care & Aftersales initiatives
• Improve customer satisfaction and grow revenue
• Drive district performance across revenue, customer retention, and customer experience
• Act as a trusted advisor to dealer leadership
• Execute CCA programs and initiatives to achieve KPIs
• Lead standardized dealer contact processes
• Analyze dealership marketing and merchandising strategies and recommend ways to increase service lane traffic
• Develop and execute annual Business Plans using data-driven insights
• Assess dealership performance, identify trends, and implement targeted operational and customer satisfaction improvements
• Manage priorities and make autonomous decisions that drive business outcomes
• Resolve aftersales customer concerns involving SPAC, CAC, TAC, goodwill, warranty, and policy requests
• Monitor and achieve KPIs including SRT objectives, NPS, customer retention, STS compliance, and EV training and compliance
• Apply expertise in service and parts operations, dealer operating reports, fixed-operations analysis tools, profit department structures, and consultative selling
• Report directly to the Zone Manager, Parts and Service
• Travel frequently to dealerships within the assigned territory

District Manager, Parts & Service

• Lead the end-to-end sourcing, purchasing, and supplier-management strategy for PCBA and electronic commodities
• Ensure continuity of supply, manage MRP activities, mitigate supply-chain risk, and drive cost and performance improvements aligned with product roadmaps
• Purchase PCBA and electronic commodities in accordance with MRP requirements
• Review order-action reports and execute purchase-order cancellations, reschedules, and other required actions
• Partner with Engineering, Operations, and other stakeholders on sourcing, cost-reduction, and risk-mitigation strategies
• Resolve production material shortages and communicate status updates to impacted internal teams
• Negotiate pricing, commercial terms, and supply commitments with suppliers
• Evaluate inventory levels and maintain materials in line with target safety-stock requirements
• Coordinate supplier setup and resolve invoice discrepancies with Accounting
• Establish, monitor, and report supplier KPIs; lead corrective actions and continuous-improvement efforts
• Review assigned nonconformance reports and process supplier returns promptly
• Develop and maintain a strategic roadmap for PCBA and electronic commodities with Engineering and key technology suppliers
• Lead cross-functional teams and manage projects from planning through execution, including tracking and reporting progress
• Perform other related duties as assigned

Senior Commodity Manager – PCBA, Electronics

• Serve as the branch sales leader, acquiring, deepening, and retaining customer relationships
• Drive growth in primary checking, deposits, lending, credit cards, and investments
• Lead, coach, and develop a high-performing branch team
• Establish expectations and manage performance through targeted coaching
• Identify customer financial needs and deliver tailored consumer and business solutions
• Use branch manager routines, observation, feedback, and follow-up to improve capability, confidence, and productivity
• Partner with Wealth & Investment Management, Business Banking, and Home Lending sales partners
• Educate customers about digital options and demonstrate available technology
• Analyze reporting and employee observations to identify strengths and opportunities
• Execute actions to improve team performance and expand primary bank relationships and wallet share
• Balance growth, operational soundness, and talent decisions while managing risk and resolving issues
• Complete the Branch Manager Readiness Program before transitioning into the Branch Manager position