Manager

• Provide portfolio insights and performance analytics across programs and initiatives
• Develop executive reporting, dashboards, and decision-support tools
• Monitor program health, KPIs, risks, dependencies, and opportunities
• Lead forecasting and planning processes for prioritization, resource alignment, and business strategy execution
• Evaluate portfolio performance and emerging trends
• Partner with business leaders to align initiatives with enterprise priorities
• Facilitate governance reviews and executive discussions
• Drive process improvement through automation, advanced analytics, and AI-enabled solutions
• Serve as a strategic advisor across Finance, Real Estate, Construction, Facilities, Operations, and Program Management teams
• Lead, coach, develop, and prioritize activities for a team of Program Insights professionals
• Foster a collaborative, innovative, and high-performing team environment

Business Insights Manager

• Partner with a store manager to oversee all aspects of daily retail store operations
• Assist with merchandising and product launches
• Help meet and exceed sales objectives
• Ensure customers receive an extraordinary experience with AT&T products and services
• Coach a team of retail sales consultants to meet sales and service goals
• Manage and develop the store team

Assistant Manager, Store/Kiosk

• Comply with Case Management Department policies and procedures
• Achieve 95-100% compliance with Utilization Management health plan delegation standards for Case Management
• Utilize Milliman Care Guidelines criteria for transition of care, skilled nursing needs, and acute rehabilitation placement recommendations
• Collaborate with hospitalists, case managers, and discharge planners to establish discharge plans upon admission
• Coordinate initial and concurrent reviews through medical record review and provide accurate daily inpatient admission reporting to leadership
• Review medical records and supporting documentation to determine medical necessity, appropriateness, and level of care
• Assess, plan, implement, coordinate, monitor, and evaluate services with the goal of reducing hospital readmissions
• Attend and coordinate case management meetings on-site and off-site as required
• Communicate determination outcomes to providers and members in accordance with regulatory and accreditation requirements
• Respond to provider and interdepartmental inquiries while demonstrating exceptional customer service
• Maintain productive relationships with health plans, hospitals, and medical directors and assist with issue resolution
• Report daily activities, trends, and concerns to Case Management leadership

Inpatient Case Manager, LVN/RN

• Manage clinical services, including oversight of clinical policies, procedures, and daily activities of clinical team staff
• Ensure adequate staffing and effective workload distribution
• Train team members to serve populations with chronic physical and behavioral health conditions and various disabilities
• Train Integrated Clinical Services staff on NCQA and HEDIS measures and processes
• Ensure compliance with state and federal regulations, including HIPAA
• Liaise with other business units regarding emergency management policies and processes
• Monitor procedures and outreach/intervention efforts for positive patient outcomes
• Ensure appropriate care planning, education, and interventions for at-risk members
• Coordinate information exchange between behavioral health and medical providers for comprehensive care plans
• Monitor data related to quality measures, trends, provider issues, service gaps, and patient needs
• Evaluate care management programs and implement improvements

Care Management Manager

• Conduct comprehensive assessments to understand client strengths, challenges, employment readiness, and family needs
• Develop individualized service plans with measurable goals and pathways toward self-sufficiency
• Monitor participant progress and adjust plans as needed
• Help clients navigate barriers affecting employment or program participation
• Coordinate services across internal programs and external community partners
• Connect clients with housing, transportation, healthcare, financial assistance, and supportive-service resources
• Advocate for clients and help ensure access to programs promoting stability and growth
• Build professional relationships supporting client engagement and long-term success
• Maintain regular contact through office visits, home visits, and community-based outreach
• Deliver coaching, encouragement, and skill-building services
• Support participants in meeting program expectations and personal and professional goals
• Maintain accurate and complete client records
• Ensure compliance with RI Works, Project Opportunity, state, and organizational requirements
• Monitor caseload performance and productivity benchmarks
• Complete reports, case notes, and required documentation
• Participate in supervision, team meetings, professional development, community engagement, and outreach
• Collaborate with colleagues and community partners to ensure coordinated service delivery

RI Works Case Manager

• Conduct professional, objective assessments of older adult clients and their families, including psychosocial histories, in-person meetings, and communication with collaterals
• Develop effective relationships with clients, families, responsible parties, and care providers across care settings
• Create and communicate client-centered recommendations for care, resources, education, and support
• Assist with implementing and overseeing recommendations, including home care, assisted living, and nursing home arrangements
• Provide client-centered problem-solving, ongoing support, and advocacy
• Arrange and/or accompany clients to medical appointments and arrange transportation when needed
• Provide feedback to families and ensure medical orders are followed through
• Support and educate families and loved ones coping with loss, dementia, illness, change, and resistance
• Document billing and interventions daily
• Attend weekly in-person supervision with the Director of Clinical Services
• Attend monthly group supervision, staff meetings, and facility tours
• Complete professional development to obtain and maintain licensure and certification
• Apply for and renew licensure and certification as required by governing bodies
• Abide by the Standards of Practice for Aging Life Care Professionals as determined by ALCA

Manager jobs in Rhode Island

Business Insights Manager

Assistant Manager, Store/Kiosk

Inpatient Case Manager, LVN/RN

Care Management Manager

RI Works Case Manager

Life Care Manager