Manager

• Maintain accurate and up-to-date delivery information across Jira and other relevant delivery tools
• Ensure agreed delivery processes, workflows, statuses, and working practices are consistently followed across Product and Development
• Track initiatives and development work from readiness through delivery, highlighting delays, blockers, risks, and dependencies
• Follow up with Development and other involved teams on outstanding actions, commitments, blockers, and delivery timelines
• Maintain clear visibility of delivery status and provide Product Managers and stakeholders with accurate and timely information
• Support coordination and communication between Product Managers, Development teams, UX/UI, and dependent teams
• Identify cross-team dependencies and ensure they are visible, assigned, and followed through
• Escalate delivery risks, blockers, capacity concerns, and unresolved dependencies to appropriate owners
• Support Product Managers in maintaining delivery plans while product priorities and requirements remain owned by Product
• Facilitate delivery ceremonies, coordination meetings, and status reviews where required
• Identify delivery process gaps and inefficiencies and work with leadership to improve them
• Monitor delivery flow and identify recurring bottlenecks or delayed work
• Support collection and reporting of delivery metrics, including lead time, throughput, work in progress, ageing, and delivery predictability
• Ensure completed work is properly reflected in Jira for reliable reporting and decision-making
• Help maintain a consistent delivery framework across teams while allowing flexibility for different products and development streams
• Support continuous improvement based on performance, recurring issues, and lessons learned

Delivery Manager

• Collect, validate, and maintain data from internal and external sources to support feasibility and operational activities
• Analyse clinical trial, site, investigator, and operational data to identify trends, patterns, and improvement opportunities
• Develop and maintain standard reports, dashboards, and data visualizations for stakeholder decision-making
• Support feasibility assessments with data summaries, analyses, and insights related to study requirements, site performance, recruitment trends, and therapeutic areas
• Collaborate with Operational Strategy, Clinical Operations, Business Development, and other functional stakeholders to understand data needs and deliver timely analyses
• Perform data quality reviews and resolve data inconsistencies and gaps
• Identify improvements to data collection, reporting, and analytical processes
• Support evaluation and integration of new data sources, tools, and technologies
• Maintain documentation for data sources, methodologies, reporting processes, and best practices
• Develop and update reporting templates and analytical tools
• Provide ad hoc analyses and reports for departmental and organizational priorities
• Monitor operational and feasibility metrics and communicate findings to stakeholders
• Support process improvement initiatives using data to identify efficiencies and operational enhancements
• Ensure compliance with quality standards, policies, and data governance requirements
• Perform other duties and special projects as assigned

Data Intelligence Manager

• Execute Acumatica’s day-to-day engagement strategy with independent ERP selection consultants, IT advisory firms, and accounting firm advisory practices
• Serve as primary relationship owner and subject matter expert for a portfolio of technology advisory firms
• Build, maintain, and expand relationships with boutique ERP selection firms, independent IT advisors, and CPA advisory practices
• Maintain strict compliance with ethics rules and neutral, fee-free collaboration
• Deliver product briefings, bi-annual release updates, and industry edition deep-dives
• Equip advisors with quick-reference guides, evaluation criteria maps, and competitive positioning tools
• Coordinate handoffs among selection advisors, internal sales teams, and VAR implementation partners during active deal cycles
• Track and report advisor-influenced pipeline, win/loss metrics, and deal flow
• Gather feedback on client pain points, evaluation criteria shifts, and competitor strategies
• Share ecosystem insights with Product Management and Marketing to refine market positioning
• Help ensure Acumatica is shortlisted and selected in mid-market software evaluations

Technology Advisory Manager

• Provide strategic oversight and project management for global or multi-regional Site Activation activities
• Lead start-up delivery from pre-award through activation and lifecycle maintenance in compliance with ICH-GCP, regulatory requirements, and project timelines
• Develop and execute the Site Activation Management Plan aligned with study strategy and scope of work
• Collaborate with internal teams, regions, and external stakeholders to ensure efficient study start-up execution
• Oversee regulatory submissions, approvals, contracts, and essential document processes
• Assess regulatory landscapes and contribute to regulatory intelligence and strategy
• Identify risks and propose practical solutions to support study delivery and bid processes
• Ensure accurate tracking, reporting, and maintenance of project systems, timelines, and documentation
• Support business development, including bid defense and client engagement activities
• Mentor and coach team members and contribute to continuous improvement initiatives
• Build and maintain strong client relationships and support customer-facing activities

Site Activation Manager – Sponsor Facing

• Contribute to delivering clinical studies on time, within cost and quality objectives, while ensuring inspection readiness
• Drive continuous improvement initiatives and share best practices across the business
• Partner with the Study Delivery Lead on end-to-end operational study delivery from setup through archival
• Set up, maintain, and ensure completeness of internal systems, databases, tracking tools, and project plans
• Work cross-functionally with internal and external partners on clinical study management activities across phases and therapeutic areas
• Monitor study conduct and progress and identify, resolve, and escalate delivery risks and issues
• Review key clinical documents, including protocols and informed consent forms
• Lead development of study plans, including monitoring, vendor management, protocol deviation management, risk management, and communication plans
• Facilitate and maintain meetings and interactions with regulatory, local operating company, quality assurance, CRO, and third-party vendor partners
• Manage vendors and provide CRO oversight, including overseeing deliverables and delegated activities
• Provide country oversight, tracking recruitment, data completeness, compliance, protocol deviations, risks, regulatory approvals, and import license status
• Coordinate study-related activities and manage study team communications, meetings, minutes, info-spaces, newsletters, action logs, team lists, and communication plans
• Oversee delivery of clinical supplies, investigational products, and study materials; communicate risks and propose solutions
• Provide data oversight and maintain eTMF completeness and quality for inspection readiness
• Manage budget oversight, including task/change orders, expenses, system updates, agreements, and issue escalation
• Contribute to agile squads and potentially serve as Scrum Master
• Perform study activities independently across study types with limited instructions from the Study Delivery Lead
• Mentor less experienced colleagues

Study Manager – FSP

• Review, draft, negotiate and track legal agreements, including confidentiality agreements, master confidentiality agreements, clinical study agreements and amendments
• Review, draft and negotiate master services agreements, site contracts, consulting agreements, vendor agreements, confidentiality agreements and other client contracts
• Work with supervisors and internal/external stakeholders to resolve or escalate contractual issues
• Ensure adherence to company policies, procedures and contracting standards
• Update study team members on contract negotiation and execution status
• Establish, track, report and manage site contract metrics
• Support maintenance and archiving of contract files and databases
• Assist in designing and implementing policies and procedures for timely contract execution
• Identify process improvements and take corrective action
• Perform other assigned tasks

Site Contracts Manager

• Review, draft, negotiate and track confidentiality agreements, master confidentiality agreements, clinical study agreements and amendment agreements
• Review, draft and negotiate master services agreements, site contracts, consulting agreements, vendor agreements, confidentiality agreements and other client contracts
• Work with supervisors and internal/external stakeholders to resolve or escalate contractual issues
• Ensure adherence to company policies, procedures and contracting standards
• Update study team members on contract negotiation and execution status
• Establish, track, report and manage site contract metrics
• Maintain contract files and databases, including contract archiving
• Assist in designing and implementing policies and procedures for timely contract execution
• Identify process improvements and take corrective action
• Collaborate with Clinical Operations study teams to align deliverables with study timelines