Network Engineer

• Devise and plan networking solutions and the connectivity footprint for the client
• Develop efficient multi-cloud networking solutions for secure and reliable connectivity across business service lines
• Complete backlog items
• Support team solutions and products
• Implement solutions following best practices and standards
• Emphasize automation for improved efficiency
• Generate clean documentation and dashboards

Senior Network Engineer

• Monitor real-time network health and performance
• Troubleshoot and resolve Level 2/3 network incidents
• Implement basic configuration changes on Cisco networking equipment
• Manage alerts, tickets, and operational reports using ServiceNow, SolarWinds, Cisco Prime, and related tools
• Diagnose connectivity, routing, and performance issues
• Coordinate with internal teams and external providers to ensure timely resolutions
• Maintain accurate and updated operational documentation
• Participate in major incident management and high-priority situations
• Provide support during critical or high-priority situations
• Apply operational best practices to ensure service availability

Network Operations Engineer

• Complete backlog items and add value to the Cloud Connectivity team
• Support team solutions and products
• Implement solutions following best practices and standards
• Emphasize automation to improve efficiency
• Generate clean documentation and dashboards
• Devise and plan networking solutions and connectivity footprint for EY Fabric
• Develop efficient multi-cloud networking solutions
• Establish secure and reliable connectivity for business service lines
• Contribute to making the platform preferred among developers

• Provide end-to-end support for customers with a focus on SDWAN, preferably Versa Networks, Internet, and related services
• Troubleshoot and configure basic LAN setups, including routers and firewalls, and Microsoft operating systems
• Support the provisioning and onboarding of new customers for managed services
• Collaborate with vendors to resolve support issues and ensure smooth service delivery
• Own support issues from start to resolution, ensuring customer satisfaction with clear communication and expert problem-solving
• Maintain excellent customer relationships by delivering outstanding support and going the extra mile
• Mentor and train fellow engineers on complex technical issues and solutions
• Manage and troubleshoot SDWAN networks, business data circuits, VoIP services, VPNs, managed routers, firewalls, and other custom-managed services

• Support implementation, administration, and ongoing operation of Epicor’s global cloud and enterprise networking infrastructure
• Maintain reliability, availability, performance, and security of network services supporting production SaaS environments
• Configure, monitor, and troubleshoot LAN/WAN environments, Palo Alto Networks firewalls, VPNs, load balancers, WAN optimization technologies, DNS, and other core network services
• Develop and enhance network automation solutions using Infrastructure as Code and configuration management tools
• Participate in infrastructure deployments, migrations, upgrades, technology refresh initiatives, and projects affecting global network environments
• Monitor network health, analyze performance trends, and recommend improvements to capacity, resilience, scalability, and operational efficiency
• Provide Tier 2 operational support, incident response, root cause analysis, and timely problem resolution
• Participate in an on-call rotation supporting production environments
• Maintain network documentation, operational procedures, infrastructure standards, and configuration records
• Collaborate with cloud, infrastructure, security, application, and vendor teams
• Improve network provisioning, configuration management, and operational workflows through automation, standardization, documentation, and process improvement

Network Engineer jobs in Mexico

Senior Network Engineer

Network Operations Engineer

Senior Network Engineer

Network Engineer

Cloud Network Administrator