Operations

• Serve as the Regional President’s key partner, “second in command,” and proxy for East-region initiatives
• Develop and drive adoption of region-specific and national protocols and processes
• Implement end-to-end business processes within the US and improve operational efficiency and service consistency
• Track regional priorities and translate them into actionable operating plans
• Execute enterprise and Leasing Advisory transformation initiatives
• Serve as Chief of Staff for US Regional Leadership, including agenda-setting, minutes, and action-item follow-through
• Triage operational issues across the region
• Conduct regular reviews of regional office data, financial metrics, and performance indicators
• Ensure regional connectivity and accountability through calls, town halls, and meetings
• Manage regional operations personnel
• Translate strategic vision into regional operational execution
• Lead annual strategic planning for all offices in the region
• Create and approve regional budgets with full P&L responsibility alongside the Regional President
• Partner on financial plans, goals, anomalies, AR reviews, and cash collection
• Partner on strategic recruiting and retention, employment agreements, HR/legal matters, promotions, performance reviews, talent development, offboarding, culture, and awards
• Support regional data and AI initiatives and relay technology and data needs to national leadership
• Report to the Regional President with a dotted line to the COO, AMR Leasing

Head of Operations

• Participate in a 10–12 week immersive and practical business internship with the Johnson & Johnson Innovative Medicine Operations team
• Deliver insights and recommendations to shape strategy for complex business issues
• Work with leaders and cross-functional matrix partners
• Demonstrate understanding of critical issues, decision-making, and project management
• Apply problem-solving, organizational, communication, and analytical skills
• Drive innovation and collaborate across a matrixed organization
• Design and implement tactical solutions using technical skills
• Gain diverse experiences and network across North American Operations, including Strategic Customer Group, Scientific Affairs, Patient Engagement and Customer Solutions, Established Products Group, U.S. Government Affairs & Health Policy, and U.S. Advocacy and State Affairs

Operations Intern

• Support and assist the Chief Medical Officer with CBP medical support efforts
• Provide medical direction and guidance in direct support of CBP components
• Provide medical direction for USBP medical operations, including emergency medical services, tactical medicine, contingency response, public health/infectious disease efforts, and medical support for people in custody
• Support medical direction and oversight of CBP medical support operations, including medical quality management, emergency management and contingency response, and electronic medical record or related health information systems
• Support the CBP Border Health System and Medical Quality Management efforts through care review and analysis, clinical advice for performance improvement projects, sentinel event reviews, root cause analyses, and deaths-in-custody reviews
• Support the CBP Emergency Medical Services Program through education, online medical consultation, and quality oversight
• Support CBP medical data and information analysis efforts
• Facilitate procurement methods for prescription medical equipment and supplies
• Provide medical oversight and direction to CBP component EMS programs, special EMS projects, and EMS clinicians
• Implement EMS requirements consistent with DHS policies and ensure standardization, accountability, and quality across CBP EMS programs
• Ensure compliance with documentation and reporting requirements through the DHS ePCR system
• Liaise with DHS OHS on protocols, EMS education, training, and certification
• Support EMS working groups for policy development and operational capability review
• Provide medical guidance for contingency operations and unique missions
• Conduct medical quality-assurance oversight and reviews of component EMS programs
• Participate in post-incident reviews and ensure medical direction is available to qualified personnel
• Report directly to the Chief Medical Officer

Operations jobs in District of Columbia

Head of Operations

Operations Intern

Physician – Medical Operations Quality