Operations

• Build and maintain highly available, secure, and scalable AWS-based infrastructure
• Develop and improve infrastructure-as-code, automation, and self-service tooling
• Collaborate with engineering, security, and DevOps teams on cloud and infrastructure best practices
• Contribute to observability, monitoring, and incident response practices
• Apply security best practices to infrastructure and operational processes
• Participate in peer code reviews and share engineering knowledge

Cloud Ops Engineer

• Coordinate domestic and international travel, including flights, accommodation, taxis, and other transport requirements.
• Manage relationships with travel suppliers, including TMCs, hotels, car rental providers, and visa agencies.
• Negotiate competitive rates, review supplier performance, and identify cost-saving opportunities.
• Ensure travel bookings comply with company policies, budgets, and employee safety requirements.
• Monitor travel activity through booking systems, maintaining accurate records and producing travel reports.
• Manage travel budgets, track expenditure, reconcile invoices, and resolve billing discrepancies with Finance.
• Provide guidance on visa requirements, application processes, and travel documentation, liaising with authorities where required.
• Train and support employees on travel policies and booking procedures.
• Coordinate urgent or out-of-hours travel assistance when needed.
• Support additional administrative tasks as required.

Travel & Operations Coordinator

• Analyse current-state processes to identify inefficiencies, risks, and improvement opportunities
• Facilitate process mapping and design workshops with business stakeholders
• Define, document, and support future-state processes, standards, and operating procedures
• Drive process standardisation, consistency, and alignment with organisational governance frameworks
• Establish a structured continuous improvement framework across the organisation
• Identify and prioritise process improvement initiatives aligned to business value
• Design and implement process performance KPIs and metrics to track outcomes and measure success
• Embed a culture of ongoing optimisation and operational excellence
• Collaborate with Project Managers and Business Analysts to enable effective delivery of transformation programmes
• Ensure process changes are effectively implemented and embedded within projects
• Support business readiness, adoption, and transition of process changes to operations
• Provide input into change impact assessments and implementation planning
• Ensure processes align with the BTO governance framework and organisational standards
• Support preparation of artefacts for governance forums, including steering committees and checkpoints
• Ensure auditability, traceability, and documentation of process changes
• Maintain oversight of process compliance and control effectiveness
• Partner with business owners to define requirements and improvement opportunities
• Facilitate workshops, working groups, and cross-functional collaboration
• Act as a key interface between Business, IT, and Transformation teams
• Communicate process changes clearly to ensure alignment and adoption
• Coordinate the design of current-state and future-state operating processes
• Establish standardised procedures, controls, and process documentation
• Develop and prioritise a continuous improvement roadmap and transformation backlog
• Deliver KPI dashboards, performance analytics, and management reporting
• Provide governance reporting and decision-making support for leadership forums

Process Manager

• Root-cause recurring problems across Underwriting, Product, and Sales
• Define KPIs, analyze self-sourced data, and present findings to Director- and VP-level leadership
• Build, scope, test, launch, and own workflow automations across Jira, HubSpot, Pipedream, Tines, and Scriptrunner
• Run cross-functional projects from definition through delivery
• Own relationships with Underwriting, Product & Engineering, and Sales globally
• Manage dependencies outside the Operations team
• Identify inefficiencies spanning multiple business units and help shape the team roadmap
• Support teammates as they grow
• Build AI-driven workflow capabilities to triage and resolve tickets, improve routing, and enhance existing workflows

Operations Manager

• Assist in all aspects of recruitment, including posting jobs, meeting with hiring managers, reviewing resumes, and scheduling and coordinating interviews.
• Source new candidates for positions across all departments, including active and passive candidates.
• Develop and improve recruitment sourcing strategies.
• Partner with Hiring Managers to understand current and future needs and educate them on interview best practices and people development.
• Support recruitment administration and new-hire onboarding/induction.
• Provide an exceptional end-to-end candidate experience and assist with employer-branding activities, including events and social media.
• Participate in HR projects, employee engagement initiatives, company events, educational outreach, and charity-related efforts.
• Maintain and update employee records.
• Promote and participate in the Studio’s Compliance function.
• Assist with day-to-day office operations and office equipment maintenance.
• Maintain an engaging office environment while adhering to health and safety standards.
• Plan, organise, and run company events.
• Support office supplies and logistics.
• Assist with invoice processing and periodic financial-cycle activities.
• Participate in administrative and office-related projects and provide general administrative support.

Operations jobs in Ireland

Cloud Ops Engineer

Travel & Operations Coordinator

Process Manager

Operations Manager

Recruitment & Operations Administrator