Operations

• Manage the fund valuation process with fund administrators and portfolio teams
• Liaise with administrators and internal teams to ensure timely, accurate investor reporting
• Identify and implement process improvements through tooling, automation, and procedural upgrades
• Manage month-end processes and price updates for tokenised funds and strategies
• Establish fund administrator oversight frameworks and valuation governance
• Monitor pricing sources for illiquid and complex assets
• Improve portfolio valuation tools and processes
• Implement data quality controls and reconciliation routines
• Coordinate fund audit processes
• Define data ownership and validation standards for fund performance, AUM, and exposure reporting
• Drive consistency and automation across internal and external reporting packs
• Oversee tokenised reporting integrations, including smart contracts and on-chain data transparency
• Provide project management and manage infrastructure and process improvements
• Plan and execute new fund and strategy launches
• Oversee counterparty due diligence and documentation maintenance
• Manage relationships and account openings with exchanges and smart wallets
• Represent Fund Operations in investment committee meetings
• Maintain and evolve operational risk frameworks and risk control self-assessments
• Track performance against key risk thresholds and parameters
• Manage third-party risk assessments for MPC wallet providers and exchanges
• Implement incident reporting and root cause analysis for operational breaches
• Oversee client onboarding and coordinate AML/KYC activities
• Create onboarding metrics and manage subscription and redemption flows
• Prepare group-wide financial reporting, quarterly reporting, forecasting, budgets, and performance reviews
• Manage group-wide liquidity and develop P&L and liquidity dashboards
• Oversee client invoicing and on-chain revenue collection and reporting
• Manage sales incentive programs and commission tracking and calculations
• Collaborate on inter-company transactions and financial strategy and performance KPIs
• Contribute to new business and product expansion initiatives and support other business areas as needed

Crypto Fund Operations Manager

• Elaborate a Data & Analytics strategy and governance measures via scoped and prioritized projects with Business representatives
• Drive the planning, structuring, prioritization and management of the platform enablement for use case delivery
• Design platform roadmap, allocate resources, and manage use case backlog in close alignment with stakeholders
• Define and initiate onboarding trainings of Data & Analytics specific roles
• Develop and execute project plans with the Hub Business Data & Analytics representatives

Hub Steering and Operations Manager

• Join an international customer service team supporting a major online retailer
• Solve customer problems by phone and email
• Handle orders, deliveries, payments, and returns
• Support sellers and customers

Operations Customer Expert – Dutch

• Support the day-to-day execution of a large-scale field project
• Coordinate and oversee day-to-day field operations throughout the project
• Manage communication and coordination with distributed field teams
• Organize team schedules, assignments, and operational activities
• Monitor project progress, attendance, task completion, and operational KPIs
• Collect, review, and maintain operational reports and project data
• Identify operational issues and coordinate timely resolutions
• Handle escalations and communicate critical issues to project management
• Support field team members with operational questions and day-to-day challenges
• Ensure project processes and operational requirements are followed consistently
• Coordinate with internal teams and stakeholders for smooth project execution
• Maintain accurate records, trackers, and documentation using Excel/Google Sheets
• Identify operational risks and proactively suggest solutions
• Adapt to changing project requirements, priorities, and operational circumstances

Field Operations Coordinator – Operations Manager

• Support the monitoring and follow-up of strategic projects, operational activities, and commercial opportunities across multiple geographies
• Assist in preparing reports, presentations, dashboards, and management materials for decision-making
• Collect, analyse, and consolidate operational, commercial, financial, and market information from different teams and countries
• Monitor business opportunities, customer activities, and key performance indicators through CRM and reporting tools
• Contribute to continuous improvement, process standardisation, and operational efficiency projects
• Prepare materials for internal and external meetings, including agendas, briefing notes, meeting minutes, and action tracking
• Conduct market, customer, competitor, and industry research
• Collaborate with stakeholders across countries and functional areas
• Support the development and maintenance of reporting templates, management tools, and business documentation
• Contribute to strategic and cross-functional initiatives related to renewable energy, sustainability, and energy transition

Operations jobs in Portugal

Crypto Fund Operations Manager

Hub Steering and Operations Manager

Operations Customer Expert – Dutch

Field Operations Coordinator – Operations Manager

Operations, Commercial Excellence Trainee