Patient Access Representative

• Greet customers and facilitate the patient registration process
• Interview patients or representatives to obtain demographic and financial information
• Provide documents and data for appropriate care and compliant, accurate registration and billing
• Liaise between patients, Virtual Patient Registration Representatives, and Patient Schedulers
• Complete patient checkout
• Schedule follow-up appointments according to physician orders
• Provide cost estimates and itineraries for upcoming appointments
• Obtain insurance cards and identification and update medical records
• Perform point-of-service data collection and collect co-payments and down payments
• Reconcile the cash drawer and report daily deposit records
• Maintain assigned work queues
• Provide courteous customer service
• Answer incoming calls and refer patients to the clinical team as needed
• Sanitize registration equipment and restock supplies
• Perform other clerical duties as assigned

• Greet customers and facilitate the patient registration process
• Interview patients or representatives to obtain demographic, financial, and minimum health information
• Obtain insurance cards and identification documents and update medical records
• Collect co-payments and down payments, reconcile the cash drawer, and report daily deposit records
• Maintain assigned work queues
• Provide caring customer service to patients, co-workers, and others
• Answer incoming phone calls and schedule appointments
• Refer patients to the clinical team as needed
• Sanitize registration equipment and restock basic supplies
• Complete patient checkout and schedule follow-up appointments per physician orders
• Provide cost estimates and itineraries for upcoming appointments
• Perform other clerical duties as assigned

• Greet customers and facilitate the patient registration process
• Interview patients or representatives through face-to-face and virtual interactions
• Obtain demographic and financial information and required documents/data
• Liaise between patients, Virtual Patient Registration Representatives, and Patient Schedulers
• Complete patient checkout
• Schedule follow-up appointments according to physician orders
• Provide cost estimates and itineraries for upcoming appointments
• Obtain insurance cards and identification documents and update medical records
• Collect co-payments and down payments, reconcile the cash drawer, and report deposit records
• Maintain assigned work queues
• Answer incoming calls, schedule appointments, and refer patients to the clinical team as needed
• Sanitize registration equipment and restock supplies
• Perform other clerical duties as assigned