Patient Care Coordinator

• Reach out to patients regarding new or processing referrals, confirm demographic information, provide referral updates, and confirm delivery of goods or services
• Communicate with vendor partners, claims adjusters, and nurse case managers about referrals
• Procure vendor partners for requested goods or services
• Make or take calls regarding existing, new, or team members’ referrals
• Provide quotes to clients for approval and follow up to obtain written approval
• Ensure referrals are medically necessary and approved by the claims adjuster
• Confirm required billing information and move referrals to billing each day
• Process referrals according to state regulations and workers compensation guidelines
• Perform other assigned duties
• Support organizational quality programs
• Travel as required

• Reach out to patients regarding new or existing referrals, confirming demographic information, providing referral updates, and confirming delivery of goods or services
• Communicate with vendor partners, claims adjusters, and nurse case managers about new and in-process referrals
• Procure vendor partners for each referral based on requested goods or services
• Make or take calls concerning existing referrals, new referrals, or other team members' referrals
• Provide quotes to clients for approval and follow up to obtain written approval for requested referrals
• Ensure referrals are medically necessary and approved by the claims adjuster
• Confirm required billing information is present and move referrals to billing each day
• Process referrals according to state regulations and workers compensation guidelines
• Perform other assigned duties
• Support the organization's quality programs
• Travel as required

• Schedule and confirm patient appointments, follow-ups, and referrals
• Notify communities/facilities and providers of scheduled visit dates
• Request consultations, visit schedules, patient sign-up lists, and missing documentation
• Organize and maintain monthly provider calendars in Outlook
• Create visit templates and reports using scheduling software
• Develop and maintain relationships with community/facility decision-makers
• Identify account concerns and growth opportunities
• Maintain updated account information in the CRM
• Collaborate with practitioners and internal teams to ensure seamless patient care and customer satisfaction
• Coordinate with patients, Power of Attorneys, and facilities
• Monitor insurance approvals, outstanding referrals, authorization requests, rescheduling queues, and fax folders
• Report the number of patients seen at each facility
• Respond to voicemails in a timely manner
• Format monthly reports into flyers for distribution
• Complete tasks assigned in Planner

Patient Care Coordinator jobs in Florida

Patient Care Coordinator

Patient Care Coordinator

Patient Care Coordinator – Dermatology