People Operations

• Perform HRIS data entry and maintenance, including employee changes, new hire information, terminations, compensation changes, and other employee data updates
• Review HRIS data for accuracy and completeness and assist with routine data audits and reconciliations
• Support year-end People Operations and payroll-related activities, including data validation, reporting, and employee information updates
• Assist with employee onboarding and offboarding administration, including preparation and tracking of required documentation and system updates
• Maintain employee records, assist with electronic personnel file organization, and document management
• Support benefits administration activities, including employee data updates and routine administrative requests
• Prepare and maintain HR reports, spreadsheets, and other documentation
• Assist with responding to routine employee questions and route more complex matters to the appropriate People Team member
• Provide general administrative and operational in-office support, including mail distribution, document management, and electronic filing
• Perform other HR and administrative duties as assigned

People Operations Coordinator

• Lead and develop the US PBP team
• Directly manage, coach, and develop US-based People Business Partners
• Set priorities, provide feedback and coaching, remove roadblocks, and focus the team on high-impact work
• Stay connected to active employee and leader matters and ensure consistent resolution
• Provide guidance on complex employee relations, organizational, talent, performance, and leadership matters
• Serve as the primary People Business Partner for Go-to-Market, with significant focus on Sales leadership
• Build relationships with leaders and understand their business, talent, priorities, and challenges
• Advise and coach leaders on organization design, workforce planning, talent, succession, performance, engagement, manager effectiveness, and change
• Use data, employee insights, and business context to identify trends and inform recommendations
• Support leaders through growth and change while strengthening leadership capability, accountability, communication, and employee experience
• Partner with the VP, Talent and People Business Partners on People and talent programs
• Own programs and workstreams from planning through execution, including timelines, stakeholder coordination, communication, risk identification, and follow-through
• Lead or support programs across performance and talent management, engagement, manager enablement, career development, and organizational effectiveness
• Develop practical tools, processes, and consistent ways of working for the US PBP team
• Collaborate with international People team members to share insights and best practices and align the global PBP model
• Identify themes, insights, and opportunities to improve PBP support for the business and employee experience

Director, People Business Partner

• Build and continuously improve onboarding from offer acceptance through ramp
• Create an employee hub for information and resources
• Build core People policies, documentation, and operating infrastructure
• Identify gaps across the employee lifecycle and determine what to build, improve, or remove
• Use AI and automation across People programs
• Create self-service tools and resources to reduce People administration
• Monitor employee signals and identify issues early
• Partner with the VP of People on new programs and experiments
• Own execution needed to turn ideas into usable employee tools
• Assess current onboarding and People infrastructure during the first 30 days
• Launch a V1 onboarding experience by 60 days
• Launch a central People hub and prioritized infrastructure roadmap by 90 days
• Report to the VP of People and work independently across the company

People Operations jobs in Massachusetts

People Operations Coordinator

Director, People Business Partner

People Ops Generalist