Pre-sales Engineer

• Lead complex customer-facing solution engagements within Airline IT sales opportunities
• Act as the primary functional and technical point of contact for customers
• Drive solution design, presales activities, scope definition, and stakeholder alignment from opportunity qualification through contract signature and handover
• Coordinate Amadeus subject matter experts and customer stakeholders
• Lead solution-related activities for IT bid projects and complex customer requirements
• Coordinate end-to-end solution designs across multiple functional areas
• Ensure effective transition and handover of signed projects to implementation and delivery teams
• Coordinate responses to RFPs, RFIs, and unsolicited customer proposals
• Define project timelines, resource requirements, and delivery assumptions
• Produce and review solution-related documentation and proposal content
• Conduct post-engagement reviews and improve presales practices
• Support technical scoping workshops and identify interfaces, integrations, and solution components
• Manage approval processes and secure customer and Amadeus sign-off
• Ensure alignment between proposed solutions and commercial commitments
• Support contract negotiations and review solution-related contractual documentation
• Identify and manage risks, dependencies, and competitive threats
• Capture customer requirements and market needs for product qualification and roadmap evolution
• Provide feedback to Product Management and analyze competitor offerings and market trends
• Contribute to evolution of the Amadeus portfolio

Presales Manager

• Generate, manage, and close B2B opportunities for digital solutions including websites, e-commerce platforms, web applications, and related services
• Manage the sales journey from discovery and requirement gathering through proposal, negotiation, and closing
• Work closely with the Head of Sales and technical/delivery teams
• Build and manage a pipeline of UAE, KSA, and GCC opportunities
• Conduct client discovery calls and understand business needs, budgets, timelines, and decision-making processes
• Prepare tailored proposals, solution approaches, scopes, timelines, and pricing inputs
• Present proposals, handle objections, negotiate, and close deals
• Coordinate with technical and delivery teams to validate solutions and commitments
• Maintain accurate CRM records and follow up consistently
• Ensure a smooth handover of won projects to the delivery team

Business Development Executive, Digital Solutions, Pre-Sales

• Serve as a hands-on technical architect and bridge between Taurus engineering teams and client technical teams
• Work closely with customers and partners to provide creative solutions, deliver implementations, and offer resilient, high-quality services
• Define requirements, brainstorm solutions, develop roadmaps, improve systems architecture, and design features
• Deliver technology services throughout the product offering lifecycle
• Perform hands-on technical deployments, configurations, knowledge transfer, software upgrades, maintenance, and deprecation
• Lead planning, installation, and integration of Taurus solutions in physical, virtual, or hybrid IT environments
• Deliver advanced professional services, including product customization, integration, upgrades, and troubleshooting
• Maintain customer relationships, increase adoption, and ensure retention and satisfaction
• Act as a strategic advisor and support the continued value of Taurus products and services
• Gather customer needs and requirements and advocate customer needs/issues across Taurus
• Transfer knowledge of Taurus products to partners and customers
• Collaborate with engineering to resolve client issues and drive post-sales customer satisfaction
• Organize and improve technical and user documentation for customers

Pre-Sales Engineer

• Act as the technical advisor for Open Source and Virtualization solutions
• Support customer engagements from discovery through solution design and proposal stages
• Collaborate with sales teams, technology vendors, and partners to develop scalable infrastructure, virtualization, cloud, and automation architectures
• Deliver technical presentations, workshops, demonstrations, proof-of-concepts, and solution assessments
• Understand customer environments and recommend solutions improving performance, scalability, security, and operational efficiency
• Stay current with emerging technologies and market trends
• Help shape go-to-market strategies and enable internal teams on relevant solutions
• Influence technical decisions, identify opportunities, and contribute to customer outcomes and revenue objectives

Pre-sales Engineer jobs in United Arab Emirates

Presales Manager

Business Development Executive, Digital Solutions, Pre-Sales

Pre-Sales Engineer

Pre Sales Consultant – Open Source, Virtualization