Product Designer

• Lead end-to-end qualitative and quantitative research, from problem definition to actionable insights.
• Participate in discovery alongside Product Owners, bringing hypotheses and evidence from the outset.
• Define the appropriate methodology, sample, and participant profile for each business question.
• Conduct interviews, usability tests, and validation sessions with beneficiaries and care teams.
• Facilitate design workshops (kickoff, ideation, and prioritization) with product, business, and operations teams.
• Turn research findings into clear artifacts: journeys, personas, opportunities, and recommendations.
• Present findings to leadership and influence the company’s roadmap and strategy.
• Build and maintain a research repository so knowledge is not lost across squads.
• Use AI to accelerate participant screening, transcription, research synthesis, and analysis.
• Design flows and prototypes when the solution requires them, in partnership with the team’s other Product Designer.
• Track product and behavioral metrics to close the loop between research and outcomes.
• Champion accessibility and clarity in a product used by people during vulnerable moments.

Senior Product Designer – Research & Discovery

• Lead the IT User Experience (IT UX) strategy, defining metrics, indicators (SLIs, XLAs), and continuous improvement initiatives
• Manage the Digital Workplace, including Level 1 and Level 2 Service Desk, remote support, Field Services, and the Service Catalog
• Coordinate device lifecycle management, ensuring standardization, performance, security, and predictable costs
• Establish governance for collaboration and productivity platforms (Microsoft 365 and Google Workspace), promoting adoption and automation
• Serve as the liaison between users, business areas, and other IT coordination teams, ensuring alignment, communication, and a strong focus on user experience
• Coordinate the employee digital experience and personal computing environment, ensuring efficient, secure, and productivity-oriented IT services

IT Coordinator – User Experience and Personal Computing

• Work as a Senior Product Designer in partnership with a major Latin American investment bank
• Design websites and public-facing experiences for the BTG Pactual Group, including more than 30 digital properties
• Support leadership in developing and implementing product design strategies, as needed
• Serve as a technical reference, mentor junior designers, and contribute to the team’s skills development
• Develop innovative and effective user experience solutions, leading highly complex projects with multidisciplinary teams
• Ensure deliverables align with business strategy, technical constraints, and design system components
• Contribute insights to the development of the design system
• Create prototypes, participate in usability testing, and make data-informed decisions
• Improve the user experience by defining metrics, identifying behaviors and pain points, and proposing solutions
• Lead stakeholder meetings, understand business needs and rules, and clearly present proposed solutions

Senior UX/UI Designer

• Lead discovery activities to understand user needs, identify opportunities, and validate hypotheses.
• Plan and conduct research, interviews, usability tests, and workshops.
• Map user journeys and flows, transforming problems into user-centered solutions.
• Create wireframes and prototypes at varying levels of fidelity to communicate and validate solutions.
• Partner with Product, Technology, Data, and Business teams throughout the development lifecycle.
• Use qualitative and quantitative data to support design decisions and product evolution.
• Ensure consistent experiences through the application of Design Systems and design best practices.
• Contribute to the evolution of omnichannel journeys and experiences related to digital retail.
• Explore new approaches and tools, including Artificial Intelligence resources, to enhance research, ideation, and prototyping activities.

Product Designer II – Mid-Level Product Designer

• Create end-to-end interfaces and experiences, from problem definition to launch
• Turn business challenges into concrete paths forward while advocating for design decisions
• Use AI as a core part of your work and create tools that enable others to deliver high-quality results
• Work in small, multidisciplinary teams, taking on responsibilities beyond the traditional Product Designer role

Product Designer, Mid-Level

• Own product design end to end, from problem framing and user flows to wireframes, prototypes, and high-fidelity UI
• Design clear, intuitive interfaces for complex, information-dense workflows involving documents, review, and analysis
• Partner closely with front-end engineers to ship pixel-accurate, responsive, accessible UI
• Talk to users to understand their real workflows and validate designs
• Build and maintain a design system and component library as the product grows
• Shape the brand and visual language where needed
• Work directly with the founders and engineering team to turn a fast-moving roadmap into clean, intuitive, trustworthy experiences

• Create and improve screens and features using established and widely recognized interaction patterns
• Perform design QA after screen implementation by comparing the developed product with the Figma specifications
• Identify visual and flow discrepancies and follow up on their resolution with the development team
• Support user research by conducting interviews and usability tests based on predefined scripts
• Administer, organize, and tabulate satisfaction surveys, such as CSAT and NPS, as well as qualitative research
• Keep handoff specifications, design decisions, and change histories up to date
• Create and maintain components and variants within the existing Design System
• Identify situations not covered by the current Design System guidelines and flag them to the team
• Gradually contribute to proposing experience and interface solutions and improvements
• Compare screens implemented by the technology team with the Figma specifications and follow up on adjustments with the development team

Junior UX Analyst

• Lead, with support from the Heads, the product design pillar within a squad, ensuring the creation of valuable, simple, and impactful products from conception through scalable evolution
• Strengthen the partnership with the Product Owner, develop a deep understanding of the business, and translate the product vision into inspiring digital experiences
• Contribute strategically to the roadmap and product evolution decisions based on metrics, research insights, and a long-term vision
• Foster a people-centered design culture by promoting best practices and contributing to the team’s growth
• Collaborate with a multidisciplinary team embedded at one of Latin America’s largest construction companies
• Create critical digital products for company and consumer websites, platforms, and applications

Senior Product Designer

• Lead, with support from the Heads of Design, the product design pillar within a squad, from conception through large-scale evolution
• Strengthen the partnership with the Product Owner, develop a deep understanding of the business, and translate the product vision into digital experiences
• Contribute strategically to the roadmap and product evolution decisions based on metrics, research insights, and a long-term vision
• Promote a people-centered design culture and contribute to the team’s growth
• Collaborate with a multidisciplinary team embedded within one of Latin America’s largest construction companies
• Create digital products that solve complex problems and transform the relationship between businesses and consumers

Product Designer – Mid-Level

• Design the user experience for services delivered through WhatsApp
• Define how each journey should work within WhatsApp and which channel capabilities to use
• Transform business requirements and service journeys into executable digital experiences on WhatsApp
• Reduce effort, steps, errors, and abandonment while increasing service completion rates
• Design end-to-end service experiences within WhatsApp
• Define the interaction architecture for each journey
• Select the appropriate WhatsApp components and capabilities for each step
• Determine when an interaction should take place directly in the conversation or through WhatsApp Flows
• Structure forms and transactional experiences
• Define patterns for navigation, selection, confirmation, return, correction, and cancellation
• Design experiences that account for the platform’s technical limitations and policies
• Define the right combination of automation, AI, and human support
• Work with technology teams to assess the feasibility of proposed experiences

Product Designer jobs in Brazil

Senior Product Designer – Research & Discovery

IT Coordinator – User Experience and Personal Computing

Senior UX/UI Designer

Product Designer II – Mid-Level Product Designer

Product Designer, Mid-Level