Product Lead

• Bridge Product and Engineering by converting established priorities into organized, delivery-ready plans.
• Maintain clear visibility from planning through release.
• Combine Scrum Master duties with delivery coordination and backlog administration.
• Ensure operational accountability and clear execution progress.
• Support product teams through agile ceremonies, backlog readiness, dependency coordination, forecasting, release readiness, reporting, and process improvement.
• This individual contributor role does not manage people, define product strategy, make technical decisions, or commit to delivery dates.

Product Delivery Lead

• Provide senior-level strategic direction for the Bank’s debit-card products, services, programs, and projects
• Formulate strategy, policy, and overall direction for the product portfolio
• Lead hiring, goal setting, staff development, performance management, compensation decisions, teamwork, and disciplinary actions
• Act as market expert by gathering industry opinions and qualitative market data
• Lead business plans to increase new-account growth and track P&L impact
• Identify market problems, solution gaps, and opportunities for complete solutions
• Review and approve business and expense plans and track product-development success and effectiveness
• Develop and manage the product-development calendar and oversee deliverable execution
• Analyze competitive offerings, strengths, weaknesses, and product-deliverable priorities
• Quantify market analysis and evaluate product performance, lifecycle, quality, technical support, marketing, and sales support
• Oversee product roadmaps and plan product solutions meeting client needs
• Create market-evolution scenarios explaining the need for product features and benefits
• Direct market-research projects and recommend methods for market growth and customer-product opportunities
• Advise executive management on marketing initiatives
• Analyze and report on service quality, customer attitudes, economic conditions, and government controls
• Collaborate with business lines to establish new services and products
• Apply analytical rigor to consumer insights and product strategy
• Monitor product and segment performance against objectives and recommend enhancements
• Deliver financial results through pricing, margin, volume, acquisition, retention, customer experience, engagement, and market-share levers
• Partner with business leaders to develop business plans and optimize resources and operating-model efficiency
• Liaise with Marketing, Phone Channel, Retail, and other partners on trends, research, ideation, and business cases for new-product development
• Ensure regulatory compliance and maintain effective risk-management and control processes

Product Group Lead, Debit Card

• Provide senior-level strategic direction for the Bank’s products, services, programs, and projects
• Formulate strategy, policy, and overall direction for the identified product or product-suite portfolio
• Build a strong talent pipeline within the team
• Hire talent, set goals, develop staff, manage performance and compensation decisions, promote teamwork, and handle disciplinary actions
• Act as the market expert by gathering industry opinions and qualitative market data across market segments
• Lead business plans to increase new-account growth and track P&L impact
• Identify market problems, gaps, and complete solution opportunities
• Review and approve business and expense plans and track product development delivery and implementation effectiveness
• Develop and manage the product development calendar and oversee execution of deliverables
• Identify competitive offerings, strengths, and weaknesses, and prioritize product deliverables
• Quantify market analysis using internal measurements and product-performance data
• Oversee product roadmaps and plan product solutions addressing client needs
• Create market-change scenarios showing the need for product features and benefits supporting acquisition and retention
• Direct market research and recommend methods for growing existing markets and developing customer-product opportunities
• Advise executive management on marketing initiatives related to major company activities
• Analyze and report on service quality, customer attitudes, economic conditions, and government controls affecting products and services
• Collaborate with business lines to establish new services and products
• Develop consumer insights using conceptual frameworks and analytical rigor
• Monitor product and segment performance against objectives and recommend enhancements
• Deliver financial results through pricing, margin, volume, acquisition, retention, customer experience, engagement, and market-share levers
• Create and deliver business cases for strategic business results
• Partner with business leaders to develop business plans and maximize resource efficiency and scale
• Liaise with Marketing, Phone Channel, and Retail partners to analyze trends, conduct customer research and focus groups, facilitate ideation, and develop business cases for new product development
• Ensure products comply with regulatory requirements
• Maintain risk-management and control practices aligned with risk appetite
• Ensure employees understand and comply with Bank and industry codes of conduct

Product Group Lead – Debt Card

• Act as the Scrum Product Owner for a team building and maintaining a digital platform, including mobile applications
• Draft requirements and manage the product backlog while representing the client and internal-team roadmap
• Collaborate with engineering, UX/design, QA, DevOps, product managers, clients, and internal stakeholders
• Define, design, and deliver new product features while helping maintain existing production applications
• Bridge business outcomes and technology across technical and non-technical teams
• Define product technical requirements and delivery plans, including resourcing breakdowns and release burndowns
• Own project results, schedules, and deliverables
• Manage roadmap, backlog, sprint planning, standups, sprint demos, and retrospectives
• Maintain product documentation and requirements in Confluence and Jira, including clear acceptance criteria
• Prepare teams for status presentations, review meetings, and UAT sessions
• Prepare written correspondence and present information to client and internal stakeholders
• Provide comprehensive project status updates and reports