Program Coordinator

• Support the on-site implementation and supervision of student and chaperone programming during the Washington Leadership Conference
• Coordinate logistical and participant needs across the conference
• Provide leadership coverage across student and chaperone programming
• Support WLC facilitators and program delivery
• Collaborate with the Director of Student Programming and Director of Chaperone Programming
• Maintain awareness of both student and chaperone programming and provide additional leadership and support as needed
• Manage transportation schedules for student and chaperone programming
• Communicate with transportation vendors and respond to schedule changes
• Support participant needs and concerns
• Assist with on-site logistics and vendor coordination
• Provide leadership during participant transitions and conference activities
• Make responsible spending decisions within the established program budget
• Participate in mandatory training weeks
• Facilitate assigned pre-developed content during each conference
• Coordinate corporate partner visits, in person or virtually
• Complete expense reports, travel scheduling, and related administrative duties
• Communicate conference changes and updates with National FFA staff
• Receive and implement feedback throughout the conference season
• Perform other duties as assigned

• Supervise the day-to-day activities of a residential program supporting individuals with intellectual and developmental disabilities
• Model leadership and appropriate support practices for residential staff
• Encourage client engagement, independence, relationships, and participation in activities
• Identify and respond to abuse, neglect, mistreatment, and client-rights violations
• Ensure infection-control procedures and health, wellness, medical, therapeutic, and dental care requirements are followed
• Maintain accessible and accurate client health and wellness records
• Develop, implement, and monitor individual support plans with clients and their support networks
• Develop positive behavior support plans focused on prevention of challenging behaviors
• Maintain client records in compliance with privacy, confidentiality, HIPAA, and data-management requirements
• Facilitate community inclusion in education, recreation, leisure, retirement, and employment opportunities
• Coordinate with community agencies and client support networks
• Facilitate teamwork, manage conflict, and respond to questions and crises while on-call or providing remote supervision
• Coordinate staff meetings and promote trust, openness, participation, and ownership
• Coach, train, and provide feedback to staff
• Complete staff performance reviews and support staff development plans
• Develop staff schedules within budget and client needs
• Approve timesheets and leave, secure coverage for vacancies, and follow up on staff injuries and workers’ compensation issues
• Coordinate services to maintain a safe environment
• Assist with client financial accounts, bills, and petty cash
• Complete annual paperwork for Medical Assistance, SSI, and related government benefits
• Perform on-call duties, including weekends, as needed
• Complete administrative tasks and maintain current knowledge of secure electronic documentation systems
• Ensure compliance with federal and state requirements and prioritize, delegate, and complete responsibilities on schedule

Residential Program Coordinator – Behavior

• Serve as the primary administrative point of contact for the Reference Lab Services Courier Division
• Conduct communications between the courier team and internal and external partners
• Coordinate operational communications with clients, including service interruption notifications, specimen chain-of-custody verification, and policy changes
• Monitor courier call-outs, locate substitute couriers, and provide schedule updates
• Answer division telephones and central email communications
• Resolve client questions and issues and escalate matters when necessary
• Contact couriers to schedule specimen retrievals and deliveries
• Coordinate third-party courier services when necessary
• Assist leadership with candidate phone screens and interview scheduling
• Update weekly staffing schedules
• Assist with bi-annual vacation bids
• Input and reconcile weekly timekeeping
• Monitor shift punctuality and produce regular updates for division leadership
• Perform complex administrative support functions with delegated authority
• Assist with creating and refining procedures and protocols
• Oversee readiness and proper use of office equipment and report maintenance needs
• Schedule team meetings
• Assist in writing and editing administrative guidelines and policy
• Participate in courier recruiting activities, including résumé reviews and phone screens