Project Manager

• Own the end-to-end delivery of projects from initiation through completion, including planning, execution, go-live, and post-implementation review
• Establish and maintain project plans and governance, including RAID logs, RACI matrix, timelines, milestones, and resourcing requirements
• Identify, assess, and manage risks, issues, and dependencies, escalating with clear mitigation and recommendations
• Ensure delivery aligns with business strategy, priorities, regulatory requirements, and operational readiness
• Own Go-To-Market delivery through launch, coordinating release management, cutover activities, and post-go-live monitoring
• Support SAFe Agile delivery through planning sessions, PI planning cycles, reviews, and retrospectives while retaining delivery accountability
• Provide regular written status updates to senior internal stakeholders and business owners
• Translate Business Requirement Documentation into detailed GTM plans and coordinate BRD and HLD production
• Manage multi-workstream programmes and complex, time-sensitive initiatives, including cross-workstream dependency maps
• Foster relationships across teams and external vendors throughout the delivery lifecycle
• Facilitate meetings and presentations covering delivery progress, risks, decisions, and go-to-market readiness
• Manage timelines dependent on external regulatory approvals, including contingency planning and stakeholder communication
• Track third-party provider and vendor contract milestones as critical path dependencies
• Ensure go-live readiness includes business continuity planning, rollback and contingency procedures, and hypercare monitoring plans
• Contribute to PMO governance, project portfolio status, and senior leadership reporting
• Handle other ad hoc requests as defined by the manager

• Manage multiple client projects simultaneously across different industries and time zones, keeping scope, timelines, and budgets on track.
• Define project scope, deliverables, and success criteria with clients.
• Lead discovery phases and understand client business needs before development.
• Break complex requirements into manageable iterations for engineering teams.
• Maintain project documentation, backlogs, and roadmaps.
• Run Agile ceremonies, including sprint planning, backlog grooming, retrospectives, and reviews.
• Provide clients with regular updates on project status, risks, and decisions.
• Scope and price new engagements, contribute to proposals, and support presales.
• Collaborate with design, engineering, and QA to ensure features meet client expectations and user needs.
• Monitor project health using KPIs and flag risks proactively.
• Test completed features against agreed requirements before delivery.

Freelance Project Manager

• Take ownership of the card issuing business function, overseeing day-to-day coordination and continuous development
• Review and analyse Visa and Mastercard rules, requirements, mandates, and product documentation related to card issuing
• Identify new or updated payment scheme requirements and assess their impact on issuing products and internal processes
• Translate scheme requirements into clear business, operational, and technical requirements for internal teams
• Lead implementation of Visa and Mastercard requirements across the company
• Collaborate with Product, Operations, Risk, Compliance, IT, Core Banking, and external partners to implement changes
• Oversee implementation progress, dependencies, risks, and resolution of outstanding actions
• Lead implementation of new Visa and Mastercard products, services, and functionality
• Manage projects involving card products, payment functionality, authentication, tokenisation, digital wallets, and issuing-related services
• Manage the end-to-end implementation lifecycle from requirements and planning through implementation, testing, certification, and launch
• Communicate directly with Visa and Mastercard regarding project requirements, documentation, implementation, and open questions
• Provide subject-matter expertise and guidance to Risk and Compliance teams
• Work with the Core Banking team on issuing-related projects and system changes
• Maintain communication with the card processing centre regarding issuing products, scheme requirements, and technical changes
• Lead new functionality, system enhancements, and issuing-related changes with the processor
• Oversee testing, certification, troubleshooting, and production launch of new functionality

Project Manager – Card Issuing

• Take full project life-cycle ownership for one major initiative or several minor initiatives simultaneously
• Plan, implement, and deploy projects for internal teams and external clients
• Define project scope, goals, milestones, and deliverables
• Develop high-level and detailed project plans
• Define specific tasks and manage resource allocations
• Assemble and lead cross-functional project teams
• Keep teams aligned, accountable, and on track with project requirements, schedules, and deadlines
• Identify, record, and mitigate project risks and dependencies
• Prepare status reports by gathering, analyzing, and summarizing progress data
• Assist with internal and external communications
• Organize structured updates for key stakeholders
• Oversee submission of project deliverables
• Ensure adherence to quality standards and secure final sponsor acceptance