Property Adjuster

• Handle property claims within designated level of authority using independent discretion or judgment
• Contact policyholders regarding property claims
• Conduct investigations, interview insureds and witnesses, inspect damage, and prepare estimates
• Evaluate claims information and make recommendations regarding coverage
• Set and maintain adequate reserves
• Obtain and review reports, statements, records, and related materials
• Determine claim payments and issue checks or decline payment as required
• Document claim files and submit final reports for closure
• Identify subrogation situations and initiate appropriate action
• Service assigned territory and bring assigned claims to conclusion
• Interact with agents and district sales managers
• Handle claims involving property damage or coverage issues, including potentially litigated claims
• Negotiate with plaintiff attorneys or coordinate litigation with defense counsel as required
• Develop and apply knowledge of property claims estimating practices and procedures
• Attend industry-related and other training sessions on policy changes, interpretation, and legislation
• Successfully complete Technical Learning Center Training within one year of hire
• Participate on the Catastrophe Team when required
• Complete a 15-week Property Adjuster Trainee program including multiple weeks of classroom and hands-on training in Erie, Pennsylvania
• Apply training to claims alongside mentors and supervisors

• Handle property claims within designated authority and exercise independent discretion or judgment
• Contact policyholders regarding property claims
• Conduct investigations, interview insureds and witnesses, inspect damage, and prepare estimates
• Evaluate coverage and total claim value and make coverage recommendations
• Set and maintain adequate reserves
• Obtain and review reports, statements, records, and related materials
• Determine payments and issue checks or decline payment as required
• Document claim files and submit final reports for closure
• Identify subrogation situations and initiate appropriate action
• Service the assigned territory and bring claims to conclusion
• Interact with agents and district sales managers
• Handle claims involving damage or coverage and potentially litigated claims
• Negotiate with plaintiff attorneys or coordinate litigation with defense counsel as required
• Develop and apply knowledge of property-claim estimating practices and procedures
• Attend industry-related and other training sessions on policy changes, interpretation, and legislation
• Successfully complete Technical Learning Center Training within one year of hire
• Participate on the Catastrophe Team when required
• Complete a 15-week Property Adjuster Trainee program including classroom, hands-on, and field training in Erie, Pennsylvania

Property Adjuster, South-Central Wisconsin

• Exercise independent discretion or judgment in handling all types of property claims
• Assist or act on behalf of the claims supervisor when required
• Conduct investigations and interviews, inspect damage, and drive to damage sites within the assigned territory
• Prepare estimates, make recommendations, handle coverage questions and litigation
• Set and maintain reserves; review reports and related materials
• Direct experts, determine coverage and claim value, issue or decline payment, and negotiate claims with plaintiff attorneys when necessary
• Document claim files and submit reports for closure
• Recognize subrogation situations and initiate appropriate action
• Service the assigned territory and bring assigned claims to conclusion
• Interact with Agents and district sales managers
• Represent the company at legal proceedings as required
• Complete industry-related training and remain informed on policy changes, interpretation and new legislation
• Assist in training new claims adjusters
• Participate on the Catastrophe Team when required
• Complete a 15-week Property Adjuster Trainee program with classroom, hands-on and field training, including multiple weeks in Erie, PA

Property Adjuster, Central Wisconsin – Madison North

• Exercise independent discretion or judgment in handling all types of property claims
• Assist or act on behalf of the claims supervisor when required
• Conduct investigations and interviews
• Inspect damage by driving to damage sites within the assigned territory or elsewhere as required
• Prepare estimates and make recommendations
• Handle coverage questions and litigation
• Set and maintain reserves
• Review reports and related materials
• Direct experts
• Determine coverage and claim value
• Issue or decline payment
• Negotiate claims with plaintiff attorneys when necessary
• Document claim files and submit reports for closure
• Recognize subrogation situations and initiate appropriate action
• Service the assigned territory and bring claims to conclusion
• Interact with agents and district sales managers
• Represent the company at legal proceedings when required
• Complete industry-related training and stay informed on policy changes, interpretation, and legislation
• Assist in training new claims adjusters
• Participate on the Catastrophe Team when required
• Maintain regular and predictable attendance

• Travel to customers' homes to conduct on-site property inspections
• Investigate coverage and review damage
• Prepare estimates and settle claims promptly and efficiently
• Handle virtual claims countrywide using platforms including Xactimate and ClaimsX Video Collaboration
• Provide exceptional service to policyholders throughout the claims process
• Interpret policies to determine coverage
• Communicate with customers by phone, email, and video chat
• Offer customers preferred communication methods and provide claim progress updates
• Evaluate and negotiate settlements with customers, vendors, third-party carriers, and claimants
• Use estimate tools, job aids, and settlement platforms to resolve claims
• Document claim work accurately and timely in the claims system
• Attend approximately two weeks of training in Dallas, Texas

Property Adjuster jobs in Wisconsin