Representative

• Prepare, edit, and submit accurate and timely electronic and manual insurance claims to regulatory payers
• Process primary, secondary, late charge, and corrected claims
• Review and resolve billing edits in EPIC and the claims scrubber system
• Verify the accuracy of claims submitted to payers
• Reconcile claim runs and create electronic claim files
• Resolve claims editing issues and work with third-party clearinghouse or claims scrubber vendors to produce clean claims
• Identify recurring billing errors and trends and report them to the supervisor when necessary
• Research and analyze coding errors
• Document billing issues and trends and assist with problem solving and solutions
• Process credit balances due to regulatory payers

Senior Patient Accounts Representative

• Service multiple customer locations
• Receive and stock purchased product in designated customer locations
• Ensure product stocking levels by scanning for ordering purposes as inventory is depleted
• Resolve customer problems promptly to retain and promote customer loyalty
• Follow designated route defined by routing software tools and maintain route guides
• Identify continuous improvement opportunities in productivity, process, and cycle time
• Comply with safety and inspection requirements of the facility where service is provided
• Help create new orders by engaging with customers to identify additional product needs
• Probe for customer needs during each site visit
• Work with sales partners to expand Grainger offerings
• Manage customer inventory and provide customer service through the KeepStock program
• Support account growth and help customers understand Grainger's MRO solutions

On-Site Service Representative, Part-Time

• Research billing and payment posting issues initiated by patients, insurance carriers or others
• Notify customers of findings in accordance with department policies and procedures
• Correct payment postings
• Adjust accounts
• Process refunds and contractual adjustments
• Balance reports
• Document findings

Credit Resolution Representative

• Provide clinical knowledge of Amgen's products to medical professionals
• Help customers navigate the complex payer environment
• Act as the primary customer contact
• Implement marketing strategy and promote Amgen products as led by the District Manager
• Communicate product clinical benefits to medical professionals to drive appropriate utilization
• Deliver branded sales messages and conduct planned programs
• Schedule and follow up with medical educational programs
• Achieve or exceed territory sales targets through in-person and virtual engagement
• Develop, service, and manage accounts
• Customize customer discussions based on customer needs
• Ensure product access and resolve or triage reimbursement issues
• Maintain product contracts
• Provide feedback on marketing strategy and analyze sales activity effectiveness and territory performance
• Develop territory plans with the District Manager
• Share best practices and collaborate with colleagues
• Uphold Amgen Values and commitment to serving patients

Senior Specialty Representative – Primary Care

• Reconcile daily cash to patient accounting systems
• Maintain bank deposits and payment spreadsheets
• Maintain data for audit purposes
• Research and follow up on patient inquiries
• Perform accounts receivable functions

Representative jobs in Washington

Senior Patient Accounts Representative

On-Site Service Representative, Part-Time

Credit Resolution Representative

Senior Specialty Representative – Primary Care

Cash Application Reconciliation Representative