Revenue Operations

• Support the SaaS renewals business through forecasting, churn reporting, and predictive analytics
• Develop and maintain renewal rate forecasting and risk models
• Conduct risk and churn analyses using predictive analytical models
• Lead forecast calls and business reviews with global renewal managers
• Collaborate with Revenue Operations and Renewal Sales leaders to build total forecasts
• Partner with BI and IT teams to enhance and build renewals business modeling
• Work with IT and Sales Operations to optimize Salesforce territory and opportunity management
• Drive operational health through daily management of performance metrics

Senior Revenue Operations Analyst

• Apply ASC 606 under US GAAP to key material revenue transactions
• Provide leadership and guidance to the global SMS revenue team
• Determine relative selling price/SSP allocations for complex multiple-element arrangements
• Review contracts and new offerings to identify multiple performance obligations
• Generate and post revenue-related journal entries
• Apply percentage-of-completion accounting
• Provide guidance on revenue recognition and accounting matters
• Work with business partners to resolve revenue recognition issues
• Analyze data and provide key metrics and summary reporting
• Perform and review SOX controls, maintaining documentation and follow-up
• Support the monthly financial close and provide timely revenue accounting guidance
• Compile and review entity-level data for SEC filings and other critical reporting
• Provide audit support for moderate to complex areas requiring estimates and judgment
• Drive continuous improvement by identifying operational gaps and implementing solutions

Senior Revenue Manager

• Own revenue accounting end to end, from contract execution through billing, recognition, deferred revenue, contract costs, and reporting
• Design the revenue operating model, including processes, close calendar, roles, hand-offs, and documentation
• Draft and maintain revenue recognition policies, position papers, and desk procedures
• Serve as revenue subject matter expert for auditors, diligence teams, and internal stakeholders
• Run monthly ASC 606 revenue recognition for SaaS, usage-based, and professional services arrangements
• Maintain stand-alone selling price analysis, performance obligation allocation, and deferred revenue schedules
• Manage ASC 340-40 deferred contract cost accounting and reconciliations
• Research and write technical accounting memos and review conclusions with external auditors
• Lead the revenue workstream of month-end close, including journal entries, reconciliations, flux analysis, and sign-off
• Manage billing-to-revenue processes and resolve discrepancies
• Partner with the Controller on order-to-cash performance and cross-training
• Lead revenue platform evaluation and implementation, including requirements, configuration, migration, parallel runs, UAT, and go-live
• Define CRM/CPQ, billing, and NetSuite integration requirements
• Own Avalara sales tax configuration and compliance
• Track the revenue automation roadmap and performance measures
• Partner with Sales, Legal, FP&A, Product, and Customer Success on contracts, products, pricing, and revenue implications
• Lead the annual audit revenue workstream and support SOX readiness
• Deliver year-one milestones: document processes within 90 days, select and implement a revenue platform within 6 months, and have the platform live within 12 months

Revenue Manager

• Own the design, implementation, and ongoing governance of global revenue accounting policies, systems, controls, and procedures in compliance with IFRS 15 and related standards
• Manage monthly close processes for revenue, including journal entries, account reconciliations, true ups, and variance analysis
• Serve as the enterprise subject matter expert for revenue recognition, providing authoritative guidance on complex and non-routine transactions
• Build and maintain SOX-compliant internal controls, policies, and SOPs
• Serve as the primary contact for external auditors for revenue-related matters
• Lead SEC filings
• Support the consolidation process across entities
• Maintain robust accounting policies and internal controls
• Draft technical accounting guidance
• Partner with external auditors
• Contribute to continuous improvement initiatives and ad hoc projects
• Report to the Senior Finance Controller

Senior Manager – Revenue Accounting

• Support assigned onboarding hotels with revenue generation, commercial execution, and business readiness before and after opening
• Partner with the Franchise Onboarding team to build pre-opening and immediate post-opening readiness across sales planning, marketing, revenue channels, and brand programs
• Ensure pre-opening sales, marketing, and revenue development Critical Path deliverables are completed on time
• Develop and deliver playbooks, guides, and self-service resources
• Establish scalable routines supporting hotel stabilization and transition to long-term RDO support
• Conduct new hotel market assessments and capture business intelligence to identify prioritized sales opportunities
• Coach property-level teams on sales strategies, brand programs, and revenue opportunities
• Deploy tactical sales plans and revenue-generating tools
• Serve as primary contact before and immediately after conversion
• Partner with the Onboarding team to optimize support models and conduct regular cadence calls with assigned hotels
• Leverage Sonesta brand tools and resources to support revenue development and performance growth
• Inform revenue generation teams about new hotel market attributes, business drivers, and prioritized revenue opportunities
• Accelerate marketing and distribution levers and optimize internal processes for early performance gains
• Package insights, tactics, and status for internal Leadership stakeholders
• Periodically assess assigned priority hotel markets and tactics for revenue improvement opportunities

Revenue Operations jobs in Massachusetts

Senior Revenue Operations Analyst

Senior Revenue Manager

Revenue Manager

Senior Manager – Revenue Accounting

Senior Manager, Revenue Development, New Hotels & Conversions