Sales Engineer

• Support Sales Engineers with customer discovery sessions, product demonstrations and proof-of-concept activities
• Prepare demo environments, presentations and supporting materials for customer meetings
• Understand customer challenges and connect business needs to Ideagen solutions
• Learn and apply sales methodologies, including opportunity qualification and progression
• Develop knowledge of Ideagen products, industries and customer use cases
• Use approved AI tools and resources for preparation, research and customer interactions
• Gather customer and market insights and share feedback with internal teams
• Collaborate with Account Executives, Product teams and Sales Engineering colleagues to support successful customer outcomes

Associate Sales Engineer

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Senior Sales Engineer

• Bridge technical expertise and effective sales strategies
• Work closely with the sales team to build client relationships
• Engage in discovery to understand client objectives
• Provide technical and industry expertise
• Match client requirements to proposed TailWind products and services
• Assist with closing deals
• Assist with developing a quality control program with Vendor Management and Operations
• Assist with developing and conducting internal technical training
• Review quote requests for completeness
• Collaborate with clients, vendors, suppliers, and internal stakeholders to compile information for scopes of work, quotes, and change orders
• Recommend solutions and scope modifications that meet client objectives
• Prepare solutions, quotes, statements of work, change orders, and technical and presentation documents
• Develop and lead presentations on technical concepts, solution scope, size, and business case
• Utilize and further develop price and quoting guidelines
• Maintain up-to-date information in TailWind systems and update the quote database
• Assist with responses to client RFQ/RFP/RFIs
• Provide technical expertise to Sales, Engineering, and Operations teams
• Document processes, procedures, best practices, installation guides, and quote tools
• Identify process improvements and efficiencies
• Use Microsoft Suite, PDF editing tools, Visio, Teams, and TailWind systems
• Exhibit professionalism, strong work ethic, and integrity
• Perform other duties as assigned
• Travel occasionally

• Bridge technical expertise and effective sales strategies to support solution selling and client satisfaction
• Work closely with the sales team to build client relationships
• Engage in discovery to understand client objectives
• Provide technical and industry expertise
• Match client requirements to proposed TailWind products and services
• Help close deals
• Assist with developing a quality control program to enhance consistent service delivery
• Assist with developing and conducting internal technical training
• Review quote requests for completeness
• Collaborate with clients, vendors, suppliers, and internal stakeholders to compile information for scopes of work, quotes, and change orders
• Recommend solutions and scope modifications that meet client objectives
• Prepare solutions, quotes, statements of work, change orders, technical documents, and presentation documents
• Develop and lead presentations on technical concepts, solution scope, size, and business case
• Utilize and further develop price and quoting guidelines
• Maintain up-to-date information in TailWind systems and update the quote database
• Assist with responses to client RFQ/RFP/RFIs
• Develop a quality control program with Vendor Management and Operations
• Provide technical and industry expertise to Sales, Engineering, and Operations
• Document processes, procedures, best practices, installation guides, and quote tools
• Identify process improvements and efficiencies
• Perform occasional travel
• Perform other duties as assigned