Sales Operations Manager

• Acquire, manage, and expand customer relationships in the technical B2B market
• Identify and approach prospective new customers in the process and plant engineering industries
• Sell technical products and solutions from the company portfolio
• Understand technical customer requirements and offer tailored solutions
• Develop and implement sales strategies
• Conduct market analyses and monitor competitors
• Lead complex contract negotiations at executive level
• Work closely with the Engineering and Marketing teams
• Take responsibility for sales targets and revenue performance
• Report to Sales Management
• Attend trade fairs, conferences, and industry events
• Represent the company and its products while generating new business opportunities

Senior Sales Manager – Process Industry, Plant Engineering

• Support sales processes and operational initiatives that improve productivity and business outcomes
• Identify process improvement opportunities and recommend efficiency-enhancing solutions
• Partner with Sales, Marketing, Finance, and Operations stakeholders
• Maintain CRM data integrity through audits, cleansing, and governance processes
• Manage account hierarchies, territory assignments, and sales data structures
• Monitor data quality metrics and recommend corrective actions
• Develop and maintain dashboards, reports, and scorecards for sales performance visibility
• Support forecasting, pipeline analysis, and business reviews with data-driven insights
• Monitor pipeline health and identify stalled opportunities, missing next steps, and inaccurate close dates
• Create and maintain CRM reports, alerts, and workflows
• Assist with territory planning, account alignment, and quota administration
• Generate analyses for coverage and capacity planning
• Support workflow automation and operational enhancements, including AI-enabled efficiencies
• Test, document, and support deployment of tools, reports, and processes
• Create and maintain sales resources, documentation, job aids, and process guides
• Provide system and reporting training to sales users
• Serve as a subject matter expert on sales systems and operational processes

Senior Sales Operations Specialist

• Manage and optimize our B2B sales processes while ensuring smooth day-to-day operations
• Coordinate and process customer orders, including close collaboration with logistics providers and freight forwarders
• Take responsibility for ordering processes, product availability, and operational communication with retail partners
• Analyze key sales KPIs and derive specific measures to improve performance
• Maintain relevant master data and further develop our sales workflows in CRM and ERP systems
• Work closely with Sales, Marketing, Operations, and Finance