Scheduler

• Answer, schedule, and document inquiries from patients and providers via telephone, internet-based, written, or electronic correspondence
• Follow up on patient and provider inquiries
• Educate patients and providers about insurance, providers, departments/locations, payment options, and Carle services
• Obtain, update, and verify patient information in the HIS system
• Answer telephones and transcribe and deliver messages to physicians, nurses, and others
• Report medical information from patients and referring physicians accurately, completely, and promptly
• Distribute messages according to practice communication standards
• Facilitate communication between patients, providers, and the scheduler

Scheduler – BMC Pt Access

• Greet patients in a friendly manner by phone or in person.
• Develop and maintain effective working relationships with internal physicians and scheduling staff at facilities.
• Verify patient personal and insurance information and coordinate pre-op testing per insurance.
• Serve as the single point of contact for internal staff and external inquiries for scheduled procedures.
• Schedule or reschedule pre-op lab and other testing before procedures and surgeries.
• Contact patients to confirm procedures or surgeries.
• Explain and verify prep instructions with patients and route to a nurse when appropriate.
• Prepare essential paperwork for referral coordinators and facilities.
• Verify daily doctor schedules and distribute them to appropriate personnel.
• Maintain strict patient confidentiality.
• Work with billing staff to ensure procedures are charged.
• Cover or fill in for co-workers as needed.
• Track case volume and direct cases to facilities according to management direction.
• Perform other assigned duties and responsibilities.

Surgery Scheduler

• Greet patients in a friendly manner by phone or in person.
• Develop and maintain effective working relationships with internal physicians and scheduling staff at facilities.
• Verify patient personal and insurance information and coordinate pre-op testing per insurance.
• Serve as the single point of contact for internal staff and external inquiries for scheduled procedures.
• Schedule and/or reschedule pre-op lab and other testing before procedures and surgeries as necessary.
• Contact patients to confirm procedures or surgeries.
• Explain and verify proper prep instructions with patients and route to a nurse when appropriate.
• Prepare essential paperwork for the referral coordinator and facilities.
• Verify daily doctors' schedules and print and distribute them to appropriate personnel.
• Maintain strict patient confidentiality.
• Work with billing staff to ensure procedures are charged.
• Cover or fill in for co-workers as needed.
• Track case volume and direct cases to facilities according to management direction.

Scheduler jobs in Illinois

Scheduler – BMC Pt Access

Surgery Scheduler

Scheduler – Vascular Surgery