Scheduling Coordinator

• Provide concierge level customer service to patients, referring offices, and team members by phone, in person, or electronically
• Greet patients and visitors upon arrival
• Answer the phone promptly
• Schedule appointments to optimize patient satisfaction, provider time, and use of exam and treatment rooms
• Prepare a daily schedule for each provider
• Prepare patient charts
• Manage patient flow to reduce patient wait time
• Assist patients as necessary
• Maintain the reception area in a neat and orderly condition
• Maintain professional relationships with referring offices
• Maintain confidentiality of information in accordance with HIPAA
• Perform other related duties as assigned

Scheduling Coordinator – Oral Surgery

• Coordinate patient scheduling activities for appointments, procedures, and exams across hospitals, physician practices, outpatient departments, modalities, and facilities
• Facilitate communication between staff, referral sources, and physician offices regarding scheduling concerns and issues
• Collect clinical information, obtain insurance, and verify patient demographics for screening and diagnostic test scheduling
• Schedule patients for physician appointments and diagnostic test procedures
• Educate patients, families, and physician offices about department protocols, procedures, insurance, referrals, and testing criteria
• Monitor practice protocols and department procedures and recommend improvements
• Use scheduling software and patient-specific software applications to facilitate patient access
• Serve as a resource for staff, physicians, and referring offices
• Reduce errors, rework, and defects through conscientious attention to detail

• Coordinate all patient scheduling activities, including appointments, procedures, and exams
• Facilitate communication between staff, referral sources, and physician offices regarding scheduling concerns and issues
• Collect clinical information, obtain insurance, and verify patient demographics
• Schedule patients for physician appointments and diagnostic test procedures
• Educate patients, families, and physician offices regarding protocols, procedures, insurance, referrals, and testing criteria
• Monitor practice protocols and department procedures and recommend improvements
• Utilize scheduling software and patient-specific software applications to facilitate patient access
• Serve as a resource for staff, physicians, and referring offices
• Reduce errors, rework, and defects through conscientious attention to detail

• Coordinate all patient scheduling activities including appointments, procedures, and exams for multiple hospital, physician practice, outpatient departments, modalities, and facilities
• Facilitate communication between staff, referral sources and physician offices regarding scheduling concerns/issues
• Collect clinical information, obtain insurance, and verify patient demographics for appropriate scheduling of screening and diagnostic tests
• Schedule patients for physician appointments and diagnostic test procedures
• Educate patients, families and physician offices regarding department protocols, procedures, insurance, referrals and testing criteria
• Monitor practice protocols and department procedures and make recommendations for improvement
• Utilize scheduling software and other patient-specific software applications to facilitate patient access into the network
• Serve as a resource for staff, physicians, and referring offices
• Reduce errors, rework and defects through conscientious attention to detail