Software Engineer

• Develop and configure ServiceNow HRSD applications and workflows
• Configure tables, forms, fields, business rules, client scripts, UI policies, and notifications
• Develop Flow Designer/workflows and automated processes
• Configure ACLs, roles, permissions, and RBAC
• Build reports, dashboards, filters, and data exports
• Develop and support ServiceNow integrations using REST/SOAP APIs
• Perform testing, troubleshooting, defect resolution, deployment, and production support
• Prepare technical documentation and provide knowledge transfer

Service Now Developer

• Build and maintain a national network of employers, contractors, and industry partners in clean energy, solar, construction, skilled trades, and related industries
• Develop relationships with workforce boards, chambers of commerce, industry associations, educational institutions, and community organizations
• Identify hiring trends, workforce needs, and emerging career pathways and share insights with workforce development and training teams
• Promote equitable hiring practices and advocate for access to clean energy careers for historically excluded communities
• Educate employers about workforce programs, subsidized employment opportunities, hiring incentives, and other resources
• Recruit employers for job fairs, hiring events, career days, networking opportunities, and other workforce activities
• Provide individualized career coaching and employment support to SolarCorps fellows and other workforce participants
• Connect participants with employment opportunities based on skills, experience, interests, and career goals
• Develop and coordinate work-based learning opportunities, including mentorships, mock interviews, resume reviews, and job shadowing
• Maintain career pathway resources and tools
• Build and maintain a network of wraparound service providers and community resources
• Coordinate employer engagement, communications, outreach, and logistics for workforce events
• Facilitate connections between participants and employers
• Follow up with employers and participants to support placements and gather outcome feedback
• Partner with Communications on employer outreach through newsletters, social media, and other communications
• Convene a national Job Development community of practice
• Develop and maintain a centralized national employer and contractor database
• Strengthen systems for tracking employer engagement, job placements, graduate outcomes, and retention
• Use internal employment data and external labor market information to identify trends, barriers, and improvement opportunities
• Gather and analyze participant and employer feedback
• Report to the VP of Workforce Development and collaborate with national, regional, and internal stakeholders

Developer Manager

• Optimize models used in real time by hundreds of thousands of users
• Design and implement distributed training strategies to reduce training time and resource consumption on large GPU clusters
• Partner with ML researchers and engineers to ensure model architectures are highly performant from conception
• Develop tools to identify performance bottlenecks and stability issues in training and serving environments
• Pioneer approaches, frameworks, and system designs that improve performance across model development and inference infrastructure
• Make autonomous technical decisions
• Use the latest-generation GPUs

Member of Technical Staff, ML Performance

• Develops and enhances the unified SDK’s web components
• Ensures the secure capture, validation, and transmission of data collected from images, documents, and sensors
• Implements advanced protection mechanisms against digital fraud, content injection, session tampering, malicious automation, and untrusted environments
• Develops and maintains critical web components using JavaScript and TypeScript
• Creates solutions for detecting headless browsers, virtualized environments, emulators, and digital fraud tools
• Ensures secure communication between web components, native SDKs, and backend services
• Implements integrity controls and validation mechanisms for captured data
• Develops telemetry, metrics, logs, and observability mechanisms
• Performs performance analysis and optimization across different browsers and devices
• Participates in defining architecture, development standards, and client-side security strategies
• Conducts code reviews and provides technical support to development teams
• Investigates vulnerabilities and contributes to the evolution of fraud and abuse prevention mechanisms
• Collaborates with Architecture, Information Security, Platform Engineering, and Product teams

Software Development Specialist II

• Build the runtime that executes compiled models on the machine, covering dispatch, data movement, and result readback
• Ensure one runtime targets both the simulated system model and real silicon so programs run on either unchanged
• Design and implement bare-metal firmware on the on-device embedded processor, covering model execution and scheduling, device sequencing, and calibration
• Build and maintain drivers on both sides of the host/device boundary and the protocol between them
• Develop the host-side hardware abstraction layer and maintain compatibility when firmware and host software ship independently
• Lead post-silicon software bring-up alongside the Hardware team
• Own the software that drives test chips and close the loop between measured hardware behavior and simulation models
• Collaborate with AI, System Modeling, and Hardware teams and first customers to deploy and maintain prototype hardware as the platform scales

Member of Technical Staff, System Software – Runtime & Firmware

• Own features end to end from conception to production
• Work across gateway infrastructure, enterprise deployments, and agentic systems
• Build backend and infrastructure features, while contributing to UI when needed
• Fix connectors during security reviews
• Shape problems and make architecture, product, and UX decisions
• Harden enterprise paths and design connectors
• Protect security-sensitive surfaces
• Review and catch generated code that is incorrect
• Use Claude, Codex, and a fleet of agents to accelerate development
• Collaborate directly with founders and customers
• Ship quickly in a flat, fast-moving environment

• Lead the Capacity Engineering team and establish its 12–18 month functional and technical strategy, roadmap and success measures
• Develop CPU and GPU forecasts and supply plans accounting for workload demand, delivery constraints, cost and reliability requirements
• Guide capacity requests, reservations, entitlements, allocation policy and infrastructure-data systems
• Improve utilization and efficiency across Kubernetes-based shared compute platforms, GPU infrastructure and other cloud environments
• Establish metrics and operating practices for capacity risk, allocation, infrastructure cost, realized savings and system health
• Partner with Infrastructure, SRE, Finance, product and platform teams and cloud providers on capacity and infrastructure-investment decisions
• Plan team structure and headcount, recruit senior talent, develop technical leaders and sustain an inclusive, accountable, high-performing team
• Use AI to accelerate capacity analysis, forecasting, operational investigations and repeatable workflows while applying judgment and verification

Senior Manager, Capacity Engineering

• Own features end to end from conception through production
• Work across gateway infrastructure, enterprise deployments, and agentic systems
• Build UI when product needs require it
• Fix broken connectors during security reviews
• Shape problems and make architecture, product, and UX decisions
• Harden enterprise paths and design connectors
• Protect security-sensitive surfaces
• Review and catch generated code that is incorrect
• Ship quickly in a flat, AI-native environment
• Learn directly from founders and customers

• Administer the GitHub organization, including permissions, team hierarchies, role-based access control, branch protection rulesets, repository templates, lifecycle policies, integrations, and webhooks
• Administer Jira and Confluence, including projects, workflows, permission and notification schemes, custom fields, screens, automation rules, scripts, and reporting
• Administer lab infrastructure, including SSH and user access, asset inventory, and access for people and automations
• Provide remote system administration for lab and test machines used for hardware validation
• Coordinate physical, hands-on lab work with designated onsite personnel
• Perform routine AWS administration, including IAM access changes, EC2 lifecycle operations, S3 access configuration, tagging, and cost and usage review
• Partner with DevOps on VPC changes, account structure, elevated access decisions, infrastructure standards, escalations, and out-of-scope changes
• Partner with program management and engineering management on Jira configuration, release reporting, access, and governance controls
• Triage and resolve developer requests related to GitHub, Jira, AWS, and lab machine access
• Create and maintain documentation and support reliable, secure, easy-to-use developer-facing systems

Engineering Tools Administrator

• Design, build, and maintain the core SDK framework and associated apps for external B2B demos and internal engineering tools
• Develop and optimize low-latency image preprocessing pipelines, including image enhancement, auto-cropping, and ROI extraction
• Integrate and optimize third-party OCR and barcode decoder libraries into the core SDK
• Work with firmware engineers to define device-level communication protocols and debug USB, serial, and PC/SC hardware interface issues
• Port and expand SDKs, demo apps, and recognition libraries to Linux, embedded systems, tablets, and edge devices
• Define communication architectures with future network scalability, including RESTful APIs and WebSockets
• Write English technical documentation and API references for global B2B clients