Solutions Engineer

• Assess how work is performed and prioritize AI opportunities based on hours returned, error reduction, and reach
• Design, build, and ship AI companions, agents, and workflow automations from prototype through production
• Integrate with HubSpot, Microsoft 365, Snowflake, property management and finance platforms, and vendor APIs
• Build on governed data models and the analytics semantic layer
• Maintain reusable patterns, prompts, tools, and evaluation sets
• Own evaluation, monitoring, exception handling, and escalation for production workflows
• Enforce human review for consequential actions involving customers, residents, money, or records of record
• Manage model usage and cost; use source control and pull requests; document solutions
• Maintain an inventory of agents, prompts, and integrations, including ownership and access
• Partner with function leaders to select problems, define success, and verify realized value
• Embed with users, observe adoption and failures, and iterate
• Train users and managers on capabilities, limitations, and escalation
• Follow AI usage policy and intake processes, involving Legal and HR when appropriate
• Implement least-privilege identities and traceable logging for agents and integrations

AI Solutions Engineer

• Lead technical and business discovery to uncover pain points, success metrics, and buying criteria
• Align Apollo’s platform to ROI through tailored narratives and demos
• Present to technical and non-technical executive audiences
• Design and run technical evaluations and proofs of concept/trials
• Identify leading-indicator success metrics and accelerate buyer decision-making
• Co-own complex deals with Account Executives
• Collaborate on deal strategy, influence stakeholders, navigate buying committees, and mitigate evaluation risk
• Facilitate seamless pre-sale to post-sale handoffs
• Partner with Onboarding and Success teams to mitigate post-sale risk, drive expansion readiness, and deliver measurable value
• Serve as the voice of the customer and a GTM thought leader
• Advise on go-to-market solution optimization
• Surface field insights that shape product roadmap priorities, competitive strategy, and customer retention
• Partner with Sales Leadership, Customer Success, Marketing, Product, and Engineering
• Architect end-to-end solutions from discovery through onboarding and expansion
• Contribute through peer mentorship, repeatable playbooks, scalable GTM assets, and documented best practices

Associate Solutions Consultant II

• Own technical implementation across complex enterprise deployments
• Design and deliver rollouts involving SSO, SCIM provisioning, calendar integrations, Intune/MDM, public-IP configuration, Zscaler/proxy/VPN exceptions, HRIS syncs, and workplace hardware
• Configure Kadence for workplace operating models, roles, workflows, floor plans, phased rollouts, and global deployments
• Lead launch planning and go-live orchestration, including dependencies, cutover plans, pilots, communications, and deployment sequencing
• Design and deliver customer enablement for administrators, managers, operators, end users, site managers, champions, and ambassadors
• Create training assets including one-pagers, videos, admin guides, dashboards, and communications templates
• Advise customers on workplace operations, adoption strategy, privacy settings, booking models, and rollout planning
• Own post-launch optimization, new-feature enablement, and additional site rollouts
• Lead technical narratives through architecture, security, legal, procurement, compliance, and data-residency reviews
• Compile customer feedback, file high-priority bug reports, and collaborate with Product and Engineering on improvements
• Document technical playbooks, launch templates, integration guides, network requirements, rollout templates, and training decks
• Partner with CX leadership to improve onboarding and implementation methodology
• Work with CSMs, Support, sales, product, engineering, and the CTO; report to the VP of Customer Success

Solutions Engineer jobs in Utah

AI Solutions Engineer

Associate Solutions Consultant II

Workplace Solutions Engineer