System Administrator

• Install, configure, and maintain systems and application components on Windows Server and Red Hat Enterprise Linux environments
• Administer and support COTS applications, and configure changes for SaaS products as needed
• Implement and configure applications in Azure cloud infrastructure, including containerized workloads and infrastructure-as-code deployments
• Gather and document requirements, research and present options, and recommend solutions for application changes and new initiatives
• Remediate vulnerabilities and maintain application and infrastructure security in line with federal, state, and industry standards
• Configure and troubleshoot SSO integrations (SAML, OAuth, OpenID Connect)
• Monitor application and server health using Dynatrace or similar tools, and troubleshoot performance issues
• Create and maintain architecture and network diagrams in Visio
• Collaborate closely with vendors, customers, and other technical teams to deliver projects and changes on time

Senior Systems Administrator

• Administer, configure, maintain, and optimize HPC job scheduling environments, including IBM Spectrum LSF, Slurm, OpenPBS/PBS, or comparable schedulers
• Design and tune job queues, resource allocation policies, and scheduling strategies for diverse CAE workloads
• Monitor HPC utilization, workload patterns, queue performance, and infrastructure capacity
• Optimize resource allocation to improve cluster efficiency, utilization, and workload throughput
• Troubleshoot job scheduling and execution issues affecting engineering workloads
• Install, configure, upgrade, test, and support CAE and simulation applications in production HPC environments
• Support integration between CAE applications and HPC job scheduling platforms
• Manage CAE software licensing infrastructure, including FlexLM, RLM, or comparable technologies
• Monitor license availability and troubleshoot licensing-related issues
• Diagnose and resolve CAE application issues while minimizing disruption to engineering teams
• Administer and maintain Red Hat Enterprise Linux environments across HPC infrastructure
• Perform Linux OS provisioning, configuration, deployment, patching, and lifecycle management
• Use automated provisioning and configuration-management technologies such as PXE
• Develop and maintain Bash, KornShell, C Shell, Perl, or Awk scripts for administration, monitoring, and health checks
• Maintain system logs, monitoring processes, operational documentation, and standard operating procedures
• Support enterprise HPC server, storage, and network infrastructure
• Troubleshoot hardware and infrastructure issues affecting cluster availability or performance
• Support InfiniBand and high-speed Ethernet technologies
• Participate in hardware installation, maintenance, upgrades, and lifecycle activities
• Perform capacity planning based on utilization, workload trends, and anticipated engineering demand
• Perform regular system health checks across HPC and CAE environments
• Monitor infrastructure performance, availability, utilization, and workload execution
• Track incidents and outages and perform structured root cause analysis
• Develop and implement preventive and corrective actions for recurring issues
• Follow established change-management processes for infrastructure updates and deployments
• Provide reporting on utilization, incidents, capacity, and infrastructure performance
• Identify opportunities to improve HPC performance, reliability, scalability, and operational efficiency

HPC, Linux System Administrator

• Install, configure, and maintain Linux operating systems
• Apply system updates, patches, and security configurations
• Monitor system performance and take corrective actions
• Troubleshoot hardware, software, and network issues
• Maintain system documentation and configuration records
• Perform account management and access control tasks
• Support RMF compliance and system hardening requirements
• Assist users with system access and operational issues
• Ensure reliability and availability of mission-critical systems
• Coordinate with cybersecurity teams on remediation and monitoring activities

Systems Administrator 2

• Install, configure, deploy, test, maintain, and upgrade operating systems and layered software packages for Microsoft Windows client workstations
• Install, move, troubleshoot, and repair desktops, laptops, servers, peripherals, and mission-specific hardware
• Maintain desktop configurations according to CSCB and IT operational policies
• Monitor and tune workstations; review system, security, and application logs daily and provide summary reports
• Maintain physical security standards and escort non-NOC personnel accessing hosting environments
• Apply IAVA/IAVM security patches and operating system updates within mandatory deadlines and perform post-patch testing
• Perform security checklists, apply STIGs, and evaluate SCAP and ACAS scan results
• Support RMF lifecycle tasks, certification and accreditation efforts, and policy adherence
• Act as primary IT Customer Advocate for DEVCOM GVSC, handling walk-in, phone, and ticketing inquiries
• Record incidents and requests, coordinate escalations, and drive tickets to validated closure
• Analyze service-request patterns and log data, identify chronic problems, and develop root-cause solutions and lessons learned
• Provide end-user guidance and technical instruction
• Provide administrative and technical support for classified and unclassified conference rooms, collaboration spaces, and mobile collaboration assets
• Review event requests and stage and test conferencing equipment
• Diagnose and resolve hardware, software, network protocol, and connectivity faults affecting VTC and multimedia systems
• Author, maintain, and refine SOPs; submit documentation for review 48 hours before implementation
• Document manual interventions and outages and perform formal root-cause analyses
• Maintain software/hardware libraries and baseline configuration tracking, including ports, protocols, services, and changes
• Produce weekly ticket status reports, monthly system architecture health metrics, SCCM/MECM data, and capacity management reports for the Government Performance Certifier

IT Desktop Systems Administrator – Systems Administrator 1

• Install, configure, deploy, test, maintain, and upgrade operating systems and layered software packages for Microsoft Windows client workstations
• Install, move, troubleshoot, and repair desktops, laptops, servers, peripherals, and mission-specific hardware
• Maintain desktop configurations according to Computer System Configuration Baseline and IT operational policies
• Monitor and tune workstations; review system, security, and application logs daily and provide summary reports
• Maintain physical security standards and escort non-NOC personnel accessing hosting environments
• Apply IAVA/IAVM security patches and operating system updates within mandatory deadlines; perform post-patch functional testing
• Perform security checklists, apply STIGs, and evaluate SCAP and ACAS scan results
• Support RMF lifecycle tasks, certification and accreditation efforts, and cybersecurity policy adherence
• Serve as the primary IT Customer Advocate for DEVCOM GVSC, handling walk-in, phone, and ticketing inquiries
• Record incidents and requests in the ticketing tool, coordinate escalations, and drive tickets to validated closure
• Analyze service request patterns and log data, develop root-cause solutions, and create lessons learned
• Provide end-user guidance and technical instruction
• Provide administrative and technical support for classified and unclassified conference rooms, collaboration spaces, and mobile collaboration assets
• Review event requests and stage and test audiovisual equipment before meetings
• Diagnose and resolve hardware, software, network protocol, connectivity, VTC, and multimedia presentation faults
• Author, maintain, and refine SOPs for routine and contingency operations
• Document manual interventions and outages; execute root-cause analyses with corrective and preventive strategies
• Maintain software/hardware libraries and baseline configuration tracking, including ports, protocols, services, and changes
• Produce weekly ticket status reports, monthly System Architecture health metrics, SCCM/MECM data, and capacity management reporting