Team Lead

• Lead the Website squad and collaborate with Growth, Product, Engineering, Sales, Demand Gen, Data, Brand, and Automation teams
• Set clear roles, objectives, and rituals
• Manage and develop multidisciplinary profiles across conversion, product, and engineering
• Foster growth in autonomy and seniority
• Integrate AI into daily work to accelerate processes, including backlog management and landing-page creation
• Recruit additional talent as needed
• Define and prioritize initiatives improving demo bookings and self-sign-ups
• Frame, challenge, and unblock projects while empowering owners
• Monitor conversion KPIs and ensure measurable business impact
• Share results and learnings with Growth, Sales, and Product teams
• Enhance the pace and quality of the A/B testing program
• Structure identification, prioritization, design, and analysis of hypotheses
• Ensure statistical rigor and clear decision-making from experiments
• Lead brand redesigns and update commercial messaging
• Support new product launches with self-sign-up journeys
• Prepare the website for international expansion
• Coordinate stakeholders, manage dependencies, and handle competing priorities
• Partner with Engineering on website performance, reliability, and security
• Own the tracking plan and conversion data quality
• Align Growth and Data teams on trusted metrics and reporting

Team Lead, Website

• Anticipate workflow volumes and manage capacity planning for the BPO partner
• Ensure BPO quality and performance
• Lead and manage weekly and monthly meetings with the BPO
• Serve as the primary point of contact for the service provider
• Ensure ongoing training and alignment of external agents with internal standards
• Build, retain, and activate a pool of freelancers to absorb activity peaks
• Monitor the quality of freelancers’ work
• Manage freelancer onboarding, tool access, and invoice tracking
• Lead and engage the freelancer community
• Provide day-to-day management for the team dedicated to portability
• Track SLAs and streamline communication with the Product and Legal departments
• Audit portability workflows to identify time-consuming manual tasks
• Propose and implement automation solutions with the Tech/Product teams
• Define and implement the target staffing and process model

Team Lead, Care Portability

• Lead the temporary workforce management strategy in accordance with the contracts and commitments established by the client
• Handle back-office and front-office operations in addition to team leadership responsibilities
• Manage the team of front-office and/or back-office coordinators
• Serve as the primary client contact and manage first-level escalations
• Optimize team scheduling and ensure service continuity
• Ensure the quality and timely completion of deliverables and analyze variances
• Define and monitor performance indicators, service quality, and client satisfaction
• Prepare and monitor reports and performance indicators
• Prepare and lead client steering committee meetings (COPIL)
• Establish daily and weekly meetings
• Create monthly project reports
• Manage KPIs, SLAs, and cost savings
• Provide operational support for client account management activities

Team Lead – France

• Coach and manage a cohort of Solutions Consultants
• Work directly with a regional or segment sales leader to allocate optimum Solutions Consulting resources to opportunities
• Play an active role in business opportunities as a Solution Consultant, Subject Matter Expert, or Value Engineer
• Lead discovery sessions independently, focusing on business value and critical initiatives
• Quantify the value of providing a solution
• Deliver demos and position the value of the platform
• Develop prospect-adapted talk tracks and journeys
• Adapt and build planning models for Proof of Value engagements or live workshops
• Coach team members to improve core solutions consulting competencies
• Manage up to 5 people, including task assignment, problem solving, prioritization, and ongoing people management
• Run hiring processes and work with Global Solutions Consulting leaders on hiring strategy
• Develop and present execution strategy at Quarterly Business Reviews
• Work with the regional sales leader on account strategies and account reviews
• Communicate with C-level executives, especially CFOs and CIOs
• Report to the EMEA Solutions Consulting Leader

Team Lead jobs in France

Team Lead, Website

Team Lead, Care Portability

Team Lead – France

Solution Consulting Team Lead