Team Leader

• Lead and manage a team of 25 Business Developers, with the team size set to grow progressively
• Organize and optimize schedules to ensure efficient resource allocation
• Provide individual support to Business Developers through regular check-ins, annual reviews, and feedback
• Conduct onboarding reviews
• Train and support the team in developing their skills and improving operational effectiveness
• Participate in recruiting new employees and ensure their successful onboarding
• Monitor and analyze KPIs, identify areas for improvement, and implement action plans
• Ensure effective collaboration with the company’s other departments
• Continuously improve internal processes and sales messaging
• Oversee lead allocation and monitor cancellation requests in the back office
• Keep documentation up to date in Notion and centralize best practices
• Report to the Head of Sales, working alongside two other Team Leaders

Team Leader – Permanent Contract

• Manage the N3 team: organize activities, manage priorities and resources, support skills development, and promote knowledge sharing
• Coordinate the N2 and N3 teams with the N2 Coordinator
• Analyze recurring issues, reduce escalations, and improve N2 autonomy through knowledge transfer and documentation
• Lead complex and major incidents escalated to N3
• Coordinate technical experts and manage crisis response teams
• Manage escalations with vendors and ensure SLA compliance through service restoration
• Lead client infrastructure evolution projects
• Coordinate stakeholders, monitor timelines and risks, and provide reporting
• Ensure a smooth transition between project teams and operations
• Standardize and industrialize N3 operations
• Improve patch management and develop automation
• Structure documentation and implement performance indicators
• Drive continuous improvement by analyzing recurring incidents, identifying root causes, and implementing corrective and preventive actions
• Improve monitoring, observability, and processes
• Support a key account client in managing its infrastructure operations

Infrastructure N3 Team Leader

• Manage a team of approximately 15 associates and contribute to achieving daily operational results in safety, quality, production, and productivity
• Develop and engage the team on a daily basis while ensuring compliance with work procedures
• Report directly to the Plant Director and contribute to the site’s Extended Leadership Team
• Ensure the integrity of associates, products, equipment, and infrastructure
• Produce safely, with high quality, and at the best possible cost while adhering to the 5 Principles
• Execute and monitor established standard processes
• Ensure optimal use of manufacturing equipment
• Make operational decisions related to production
• Analyze incidents, report near misses, and implement corrective actions
• Quarantine non-conforming finished products or raw materials
• Monitor process and equipment improvement actions
• Ensure the team achieves its operational targets (OEE, NQC, etc.)
• Ensure preventive actions are carried out and issue work orders
• Ensure effective material flow management and the accuracy of intermediate inventories
• Contribute to production planning
• Escalate continuous improvement proposals and technical change forms
• Enforce 5S and GMP/GHP standards in the production area
• Lead Connection Point meetings (FMOS) and update boards and performance indicators
• Develop associates’ skills through PDPs and training
• Onboard new associates and temporary workers
• Foster team engagement and establish action plans
• Anticipate future skills requirements
• Ensure appropriate staffing and allocation of team skills
• Coach team members on a daily basis
• Ensure information is effectively communicated to the team
• Make decisions concerning the entire plant, including shutdowns and evacuations
• Make quality decisions aligned with business and team objectives
• Monitor Mars Wrigley objectives, plant KPIs, and the site’s employee relations activities

Team Leader jobs in France

Team Leader – Permanent Contract

Infrastructure N3 Team Leader

Senior Team Leader