Technical Account Manager

• Develop the commercial performance of the assigned territory.
• Prospect and acquire new customers.
• Identify and analyze customer needs and constraints.
• Develop tailor-made packaging solutions in collaboration with the NPD department.
• Manage and follow up customer projects.
• Build customer loyalty and develop the existing portfolio.
• Monitor market trends and competitor activity.
• Manage commercial activity through CRM tools and regular reporting.
• Work with Berlin Packaging France and EMEA cross-functional teams.
• Report to the New Business Development Director.

Technical Sales Account Manager – Industrial Products

• Manage a portfolio of industrial customers primarily located in Normandy and the Île-de-France region.
• Ensure continuity and high-quality technical account management, develop existing accounts, and prospect for new customers.
• Manage the handover and provide regular technical follow-up for assigned accounts.
• Conduct follow-up visits, sampling, and the necessary analyses.
• Interpret results, identify deviations, and recommend appropriate corrective actions.
• Develop and monitor treatment plans for cooling towers, boilers, and wastewater treatment plants.
• Build trusted relationships with site management and production, maintenance, quality, environmental, and procurement teams.
• Identify growth opportunities within existing customer accounts.
• Prospect for new sites in Normandy, the Île-de-France region, and northwestern France.
• Qualify customer needs and develop technical and commercial proposals with Solenis experts.
• Maintain an active prospect pipeline and contribute to revenue and profitability targets.
• Independently organize customer visits, priorities, and business development activities.
• Provide accurate reporting and keep CRM tools up to date.
• Follow safety requirements and engage internal resources when necessary.
• Work with the manager, equipment teams, and water treatment experts in France and Europe.

Technical Sales Representative, Key Account Representative

• Provide input to proposals and Statements of Work
• Support delivery implementation and consulting services for Veeam solution designs and deliverables
• Provide project guidance, including project plans, schedules, communication plans, resource plans and status updates
• Assist with solution assessment and design and post-installation issues
• Assist with Veeam solution implementation effort estimation
• Create white papers, solution guides, best practices and custom documentation
• Deliver onsite knowledge transfer on Veeam solutions
• Document configurations and completed activities
• Analyse installed environments and guide optimal Veeam configurations
• Facilitate communication between clients and Veeam support
• Identify additional client needs addressable with Veeam solutions
• Provide input for process and documentation improvements
• Undertake overnight business stays to meet company goals and objectives